Reviews for N Miami/Biscayne #6322

Had an excellent experience with an Employee Samuel that Spent alot of time with us to make sure we purchased the right product and matching accessory. Never had an employee take that kind of time to make sure we had the right product when we left the store. Also a great friendly attitude. FIne representative of Home Depot and reminder that employees do make the company even better!

I needed to do a mixed will call order so that my remodeler could come back and pickup the materials. The super nice lady at the customer service was on her way out. So she called the other lady named ODETTE also from customer service to help me. ODETTE was so helpful. She found a worker to help me load the super heavy items on my cart. And even helped me get another worker to load them into my car. ODETTE and also the other customer service lady, whose name I don't recall, really make this home depot stand out.

I was at this store for the advertised ryobi tool days and the assosciates was helpful and even went out of the store to get me a cart for my purchased tools .Great place !

If you’re looking for kitchen countertops go to this store and ask for Aulden. She is a God send!! The best part of our entire remodeling nightmare were the countertops we purchased from Home Depot. We were assigned to stone-systems fabricators and these guys are just absolutely amazing. The experience overall was beyond amazing from the moment we made the purchase until they finished installing. And to make it better we received a follow up call from the manager at stone systems to check in and make sure we were happy with the work!! Unheard of for Miami and I’m so happy with our kitchen countertops!! Thank you to everyone Involved but a HUGE THANKS to AULDEN for making this happen. She is my Home Depot fairy godmother!!

Was so helpful friendly With great customer skill,

I received the best service ever from the following employees: Mr. Frantz who found a way to move a cart through a very crowded area because the aisles were crowded with items to be stocked on the shelves. There was enough space to walk on the left and right side however no room for carts. I was directed far going in the wrong direction but found a way to almost make it there and Mr. Frantz took over and helped me get the boards cut etc. Thanks Mr. Frantz. Also Ms. Natasha and Ms. Mesheba helped me at the checkout, very helpful and outside a young man named Methusula helped me put the long boards in the car which were sticking outside of the window. He put a red tie on them and very carefully placed each one inside. I am so grateful for the team of people who were willing to help me get the exact products I needed.

Usually I go to any big box store and expect no customer service. Today was the exception! I found the perfect vanity and one of the guys (Khalele-wrong spelling) was so helpful and engaging. He help get the time and even loaded it in my car. Because of him, I got the perfect vanity without having to wait. Also Anna Rosa, the cashier was a rockstar (the item was mispriced and she helped adjust it). Thank you for restoring a bit of faith back in client service done well!

Associates were helpful, polite, and energetic. Alisha from garden walked me to the product I needed. And Loana checked me out quickly and was very nice.

The lines were pretty long but the cashier managed to make the wait shorter. Alisha is the one who checked me out she was friendly and kept a smile through out the transactions. Employees were also very helpful

The staff at this store are very helpful and pleasant…The store is always clean whenever I visit.

Rude, Angry, Aggressive Associates. Some Managers try to make it better but there are serious problems at this store. We still go sometimes because we live just south of the store.

Please people make sure if you are scanning that you see it on the machine before you pay and walk out. If not you will be treated as thief even if it was a mistake... Never shopping here again and this location has been my main store for over 7 year's now. Sad to say i won't be shopping here no more... Head of security need's to work better

David in the Paint department has a sunny and kind way about him. He is so helpful, I was very delighted by his patience.

No one answers the phone. I have called corporate numerous time and they have the same problem while I’m on hold. They delivered another customers order to me, dropped doors on my property with no approval, and someone forged a signature. Took days and hours of phone calls to get them removed. They delivered an appliance a month ago and didn't attach power cord and won’t. I’ve never experienced such lack of follow-thru or resolution. The in-store experience is chaotic and the staff seem extremely stressed and short-staffed with a horrible phone system. The worst. Do better corporate!

When needed home depot employees always get envolved !!!

Great customer service, very friendly associates. The store is neat and things are very easily accessible and easy to find. I recommend this store to friends and family all of the time! Shoutout to Andre who always has a smile on his face and is super helpful with purchases!

Excellent and courteous customer service from employee and cashier Veronica. She did a wonderful job this morning. Excellent communication with clarity great job.

Everyone is friendly , welcoming and ready to assist

Carlos from Plumbing! He is your man! Courteous, knowledgeable. Knows the store and products areas. Exact isles!!!! Friendly and patient. Kudos young man kudos!!

Store #6322 has always been a clean,and inviting store. It always was a pleasure entering this Home depot location. The employees always make an effort to solve any dilema or problem you may have. Thank you Home depot.

HomeDepot is always like a holiday ! i love looking shopping and dreaming a little !

Our visit today to this location was excellent. We had great help in the plumbing section, I believe It was Rick. We had super excellent help in electrical with Finn and our check out with Karina was smooth. We know how frustrating it can be asking & getting help but politeness & kindness can go along way with patience!

I received amazing service and help from Dasheska (DJ)

FLORE working in the shop as a cashier is extremely professional, friendly and attentive. Homedepot should be proud having her as employee. Great Job Flore

As I told before the Home Depot always have everything and there are always someone to help us

Two people are really awesome - Big Guy - named John in Hardware section is always so helpful - in fact we look for him to answer question regardless of the area - please thank him. And the cashier ALLEKIEE - who is quite the character - but super helpful and friendly.

I usually buy plants there , great selection and great associates , we love Angel at the Garden Department!!!

The workers are so friendly compare with another store...thank...

I have visited various Home Depot Stores in Miami. This is a better facility in the Miami area. It is clean, well maintained, friendly and helpful staff. I bought a refrigerator today, I came to this store by choice and received excellent service with the representative.

Had a great buying experience with Jeffrey from the Appliance department!!!