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Filter Reviews By:Rating, Profile, Gender, Age (594)
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Showing 1-30 of 594 reviews
Aug 11, 2022
Paint dept
Paint department is very helpful
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Recommended
Apr 20, 2024
Great experience
I came in to purchase some shelves. Everything was there according to what? I was looking for the ladies. At the register when I was checking out was amazing. Miss queen, miss pretty and miss aisha, greet at me with open arms Did not hesitate to help me with my purchase. Thanks guys
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Recommended
Mar 26, 2024
Fertilizers
They have a good variety of fertilizers but I really wish they had a smaller package for the citrus-avocado fertilizers. Also, the garden section was missing a very popular plant that we use around here. Other than that, the garden section looks pretty good.
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Recommended
Mar 17, 2024
Gardening
Please ensure that you stay away from Gardening section especially when Natisha is at the check out! 20 plus people cue and she is signing and checking out at speed of 5 minutes per customer. Beyond unprofessional. Visit only if you want to stand in line and listen to somebody who might not be all “there”…
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Feb 29, 2024
From a negative to positive ending.
First I’d like to share that Im pro member, with a (PRIME) scale account … but let you about this recent experience, mind you, I never go to Home Depot. I let my subcontractor’s have all that fun.
On today experience I had a bit of a rough time with this door I ordered not once, but twice. Can you believe it?
I actually decided to visit. To my surprise, I ran into some uncooperative staff members who just didn't seem to want to give me the door. It was quite a challenge, let me tell you. But, after I escalated the issue to the supervisors and managers at the store, things started to look up.
I managed to meet Jodie and Nora, and let me tell you, they were absolute rockstars!
They really came through and helped me out with the whole situation.
Jodie was just amazing in tackling the challenges I faced with order. Her professionalism and dedication to providing top-notch customer service were truly impressive.
Thanks to her, I finally got the resolution I needed.
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Recommended
Jan 31, 2024
GREAT COSTUMER SERVICE!
Queen Veronica is the best! She help us through the whole buying process with our huge! product list for remodeling our home! Thanks again!
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Recommended
Dec 5, 2023
GREAT SERVICE-- CLEAN STORE
CUSTOMER SERVICE HAS NEVER BEEN BETTER! They are always ready to help you with your needs!
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Recommended
Nov 20, 2023
I like to go to this Home Depot because they always what I need.
I bought a microwave 2 months ago and I am happy with it.
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Recommended
Oct 8, 2023
Annarosa deserves a raise
Annarosa is a perfect example of what customer service is and should always be. Not only does she have a heart of gold, we connected based on her dog that passed away. She is an Angel on earth
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Recommended
Oct 5, 2023
Great Service
I recently bought a washer dryer combo from this store. Mr. Arias provide excellent service.
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Recommended
Sep 26, 2023
Wonderful Home Depot
Just wanted to comment about my experience with the customer service in this particular store.
Check out agent took the time to listen to my problem and went the extra mile to resolve the issue.
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Recommended
Sep 7, 2023
Shout out to my dawg Meka
She cool af and noticed my custom @heavensfull_ shoes that made my day
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Sep 2, 2023
awesome customer service
Merlynn is an exceptional customer service rep!
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Recommended
Aug 26, 2023
A grade for idea, D - support, too much time wasted, frustrated with not getting all in one store
I cannot speak numbers but it seems to me that the introduction of the store was the reason that it brought us back.
Maybe a lot more sales if people would find what they want and even more sales if experts advise and suggest to needing customers
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Aug 21, 2023
Customer service Miami style
Thank you to cashiers Yolanda and the kid in the Garden outside area.
They made the shopping experience better than the floor associates.
Don't ask questions and go straight to the cashier. It will save you the rudeness and aggravation.
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Recommended
Aug 11, 2023
Clean place
This is one of my favorite Home Depot locations. Fran is friendly and has excellent customer service skills.
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Aug 11, 2023
The website that drives you to the store-stinks
I dread going to this store because there is always a shortage of items and the service is-what service! The coconut grove store is smaller but is better merchandise and the service is far superior
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Aug 4, 2023
Amazing customer service!!
I had a lot of questIons about paint because I’m new to the Do it yourself platform! Carlos was soooo resourceful. If I had a question, he had an answer. He didn’t make me feel like I was aggravating or annoying him. He also had other customers but took care everyone with a smile! Because of him, I’ll definitely be going back!
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Recommended
Jul 22, 2023
Great experience
Happy with everything I bought
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Recommended
Jul 19, 2023
Great customer service
The young lady Yolanda help me lot and she was very polite and patient with me. She shows amazing customer service
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Recommended
Jul 18, 2023
No one offers their help
The store is pretty rude in general. Except for a very few employees,they do their best. Good luck if you need any help in the plumbing department or hardware, the only reason to come back is because there’s no competition.
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Jul 15, 2023
Toital Lack of Service!
I went to buy a replacement pantry door (standard measurements) so that Home Depot could install.
Wanted to give zero stars
First you have to pay for someone to come out and measure. Paid for that $40.
It's been two weeks, and no one has called (they said it would be a day or two before the call.
call).
Calling the store doesn't help. They don't pick up the phone.
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Jul 13, 2023
Good Customer Service
Cashier was nice smiled and greeted me and recommended the surgery
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Recommended
Jun 13, 2023
Amazing customer service!
I needed mulch and to rent a truck. I interacted with 3 employees and all three blew my mind regarding how helpful, happy to help, and just great attitudes they expressed. It is a wonderful feeling when not just 1 but all 3 exceed your expectations. Thanks for the experience Sergine, Fred, and Essene.
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Recommended
May 2, 2023
Best home improvement store in a 20 mile radius
I always drive back to this store because the staff in this neighborhood seems to be the most polite and the most knowledgeable and the most willing to help..
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Recommended
Apr 28, 2023
Great customer service!
The Home Depot located on Biscayne Boulevard in North Miami, store #6322, has great customer service. I would recommend it to anyone doing personal home renovations, or personal home improvement. Thank you.
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Recommended
Apr 9, 2023
Excellent customer service
The cashier Frandia spectacular!!
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Recommended
Apr 7, 2023
A great Customer Experience
I met Queen during my shopping with Home Depot and she was remarkable definitely was a different day on the job!
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Recommended
Mar 6, 2023
HOMES MADE BETTER BY HOME DEPOT
I've made a few purchases and was satisfied with the paint, paint brushes, bins, fire extinguishers and chips for my grandson!