Reviews for N Miami/Biscayne #6322

Robert was absolutely amazing. Best help we've ever gotten in a Home Depot store. Very patient, attentive, even through our change of mind regarding which appliances to get. He went above and beyond to excel our expectations of the whole process.

How could you manage to do everything wrong ?

BEEN SHOPPING HERE SINCE THE STORE FIRST OPENED

An associate from Pro area named Nora is very knowledgeable and helpful. Recommend this store and signing up for Pro

I went in the store for a new lock, and no one came to help me without asking. Even when I did ask for help, twice, no help came to aisle 25 for locks.

BERNIE ! THANK YOU FOR YOUR HELP IN FINDING MY KITCHEN CABINETS. YOU ARE AMAZING !!!!!

Although this is a smaller Home Depot store, it is neat and the staff is very friendly.

Self checkout is so convient. Great to have aisle to get down.

Lidia the Pro's cashier excellent service!

When you visit the biscayne north Miami Home Depot ask for JoJo she will make sure you get what you need

WHEN A CUSTOMER WANTS ASSISTANCE FROM AN ASSOCIATE AND THEY MAKE US FEEL THEY ARE DOING US A FAVOR.

I must say the employees and managers working at this location or quiet outstanding

The Cashier Ashley was extremely help and sweet. She has the best smiles and she is very caring. We need more people like her in this world.

Excellent customer service

Not a bad store but can be better if they pay attention to the employees who are not helpful. Employees should be happy to help a customer however I noticed some of them seems to be bothered by someone asking for assistance.

I went to Home Depot to purchase outdoor patio chairs. I knew exactly what I wanted. I approached a young man and told him I needed help. I got a dolly and he walked with me to find the chairs and the matching tables. He put everything on the dolly. He escorted me to the self check out, he did the whole check out for me. He walked me to my car and put everything in my car. He was very helpful and I am very appreciative.

Every time I have gone to this location, no one wants to help me, they assume I should know where to find what I'm looking for, and I end up spending much more time in the store because I try to find things myself, or find a person who actually knows a little bit about how to find said items. This is the worst Home Depot I have ever shopped at. Las Vegas, Las Vegas, or different locations in Colorado were NEVER this bad.

I bought a washer dryer set. It showed in-stock, for delivery on Aug 24th. Day before i get a call saying there was a mistake and the item was NOT in stock, and someone would call me within 72 hours to tell me when i'd get them, 72 hours later nobody called. I canceled the order. And even though the whole purchase was online, i am now being told i need to go to the physical store to get my refund! And i am calling the store again and again and NOT ONCE anybody there actually bothered to pick up the phone! HORRIBLE service.

My friend gets very antsy waiting in lines and Yolanda cashier #10 saved my day by opening her line for us and checking us out efficiently with human interaction. Thank you Yolanda!

Karina the cashier was fast and efficient.

The general manager, Terrence Jones went out of his way to help us!

Because of Frankie, the cashier who did my return transaction. I've been to a lot of Home Depots since it opened and she was by far the FRIENDLIEST and MOST HELPFUL. Her CHEERFULNESS was unexpected and her MASTERY over refunds was the FASTEST I ever encountered. Treat her well!

Easy to find items with lines designed with care and logical grouping by profession! Nice selection on gardening needs too.

I always have a good experience shopping in this store. Good selection of products and good service.

I bought a watering hose sprayer and it fell apart returned with no Problemo !

I didn’t come for much. I just needed to do some product research for a future project and Curtis was very helpful!!

The manager Curtis was amazing he greeted me and asked if I needed help with anything, He gave something to get rid of those annoying flies in my back yard!!

Robin is such a great associate. It seems as though he’s worked at Home Depot for such a long time the way he was so knowledgeable and experienced in my specific need.

Areas clean debris free