#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(203)234-6633
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
111 Universal Drive N
North Haven, CT 06473
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Customer Store Reviews

  • 4.8 out of 411 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (411)
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Showing 1-30 of 411 reviews
The North Haven store has very nice and helpful employees from the customer service desk to the p...
The North Haven store has very nice and helpful employees from the customer service desk to the people in different departments. There are more people to help lately which is much better than in the past.R
by
  • Verified Purchase
  • Recommended
This store is always neat and clean and is easily navigated to enable customers to easily find wh...
This store is always neat and clean and is easily navigated to enable customers to easily find what they are looking for.
by
  • Verified Purchase
  • Recommended
OVERALL GREAT EXPERIENCE !!!
OVERALL GREAT EXPERIENCE !!!
by
  • Verified Purchase
  • Recommended
We visited the North Haven Home Depot on a Friday night at 9:00 p.m. The employees we encountere...
We visited the North Haven Home Depot on a Friday night at 9:00 p.m. The employees we encountered were genuinely polite and asked us if we needed help - all the employees. We picked up an on-line order and were treated with respect and patience from the cashier to the help we received loading the flooring into our vehicle.
by
  • Verified Purchase
  • Recommended
The store has a good layout and is easy to maneuver around. The people are very friendly and help...
The store has a good layout and is easy to maneuver around. The people are very friendly and helpful. I have a long relationship with this store since it opened and continue to return because of the quality of the material that I need and use. I also enjoy catching a good deal once in awhile.
by
  • Verified Purchase
  • Recommended
The staff is always helpful and willing yo help out if you need a hand.
The staff is always helpful and willing yo help out if you need a hand.
by
  • Verified Purchase
  • Recommended
Store is clean, well stocked and the customer service at check-out is very friendly.
Store is clean, well stocked and the customer service at check-out is very friendly.
by
  • Verified Purchase
  • Recommended
Store #6201 is close by our facility. It's convenient and always has everything we are in need of...
Store #6201 is close by our facility. It's convenient and always has everything we are in need of. Thanks for the great service.
by
  • Verified Purchase
  • Recommended
Love this store!! Clean and very pleasant, friendly, helpful associates ~ shop there often!
Love this store!! Clean and very pleasant, friendly, helpful associates ~ shop there often!
by
  • Verified Purchase
  • Recommended
Exemptional service good sales personnel always willing to provide good value and service to cust...
Exemptional service good sales personnel always willing to provide good value and service to customers bathrooms are always clean staff is willing to guide you to obtain the goal at the job
by
  • Verified Purchase
  • Recommended
Lisa in paint is wonderful. Very helpful and knowledgeable!
Lisa in paint is wonderful. Very helpful and knowledgeable!
by
  • Verified Purchase
  • Recommended
I shop at Two Stores North Haven & Hamden And they both are net and clean.
I shop at Two Stores North Haven & Hamden And they both are net and clean.
by
  • Verified Purchase
  • Recommended
Customer service dept is unfriendly snotty and unwilling to do their job. I had to call and get t...
Customer service dept is unfriendly snotty and unwilling to do their job. I had to call and get the information then she argued the info was wrong. I told her to try it and it worked. No apologies from her. In this store the customer is wrong no matter what.
by
  • Verified Purchase
WELL STOCKED, good clearance values
WELL STOCKED, good clearance values
by
  • Verified Purchase
  • Recommended
they are generally doing a very good job. I no longer shop at their big competitor, even tho it ...
they are generally doing a very good job. I no longer shop at their big competitor, even tho it is half the distance from home. Its obvious most of the employees are happy and motivated (and I'm sure its their selection and training, and not my handsome face)
by
  • Verified Purchase
  • Recommended
I wish the store was larger this store has been around for a while and Ii think it needs to be r...
I wish the store was larger this store has been around for a while and Ii think it needs to be remodeled. I don't think it has a much merchandise as the Wallingford store.
by
  • Verified Purchase
  • Recommended
Found the product I was looking for very easily
Found the product I was looking for very easily
by
  • Verified Purchase
  • Recommended
Great service and has everything you need!
Great service and has everything you need!
by
  • Verified Purchase
  • Recommended
Nice people
Nice people
by
  • Verified Purchase
  • Recommended
Phil Cooper is the Best
Phil Cooper is the Best
by
  • Verified Purchase
  • Recommended
I was able to find everything I needed today at this store. The staff were friendly and greeted m...
I was able to find everything I needed today at this store. The staff were friendly and greeted me on my way in.
by
  • Verified Purchase
  • Recommended
The best store and I will drive out of my just to get the friendly service and how they take the ...
The best store and I will drive out of my just to get the friendly service and how they take the time to not only help you find but also tells you the hows.
by
  • Verified Purchase
  • Recommended
Great staff that is knowledgeable of their items. The seem to have a better plumbing selection t...
Great staff that is knowledgeable of their items. The seem to have a better plumbing selection than nearby Home Depot stores.
by
  • Verified Purchase
  • Recommended
Loved the service. Vast variety of products. Friendly professional staff, good prices. I will be ...
Loved the service. Vast variety of products. Friendly professional staff, good prices. I will be back I like Home Depot much more then Lowe’s
by
  • Verified Purchase
  • Recommended
Store is friendly and management attempts to keep items in the same general area, Always clean a...
Store is friendly and management attempts to keep items in the same general area, Always clean and I find their employees helpful.
by
  • Verified Purchase
  • Recommended
PEOPLE WERE GREAT THANKS FOR ALL YOUR HELP
PEOPLE WERE GREAT THANKS FOR ALL YOUR HELP
by
  • Verified Purchase
  • Recommended
I brought an electric lawn mower today at Home Depot in North Haven, Ct. I was impressed by the ...
I brought an electric lawn mower today at Home Depot in North Haven, Ct. I was impressed by the helpfulness and kindness of Doug who was the associate who assisted me. He helped to make sure that the box contained the mower, charger, and battery. He helped to bring the heavy box to the cashier. When the price that rang up did not match the sale price, he retrieved the shelf label for the cashier. He then helped me to load the mower box into my van. This is the best experience that I have had purchasing a heavy item at a home improvement store!
by
  • Verified Purchase
  • Recommended
What does it take to purchase and install a front door from Home Depot? We’ve been trying since ...
What does it take to purchase and install a front door from Home Depot? We’ve been trying since May. We have visited the store at least 4 to 6 times, taken at least three days off of work for the people to come out and measure and then measure again because the first measurement was wrong. We waited over a month for a special order which finally arrived and the door does not fit! We spoke to the manager who said he would call the next day to update us and he took the day off and we never received a phone call. We contacted the customer care line and were told that someone will get back to us. We have been lifelong customers of Home Depot and are so frustrated by the lack of concern. All we wanted was a beautiful front door that we selected to be ordered and installed. The process has been a nightmare. And the stores way of rectifying this is to refund our money. Never mind the countless hours and weeks that have gone by with us having to call, visit the store again and again to finally getting a door that does not fit. Does Home Depot care about it's customers? We used to think so and now are not so sure.
by
  • Verified Purchase
I most cases I am able to find the product that I was looking for and when I needed assistance th...
I most cases I am able to find the product that I was looking for and when I needed assistance there was an associate available to provide the information on finding it. The store is always clean and tidy with signs to show where the different products are, and the associates are available for further assistance.
by
  • Verified Purchase
  • Recommended
Mr Phil in the Kitchen Cabinets area was the best!
Mr Phil in the Kitchen Cabinets area was the best!
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 411 reviews

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