#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(203)234-6633
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
111 Universal Drive N
North Haven, CT 06473
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Customer Store Reviews

  • 4.8 out of 411 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (411)
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Home Improvement Profile
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Showing 1-30 of 411 reviews
Helpful handlers
Rented the truck and was pleased to find two helpful Home Depot handlers loaded the cart with 12’ & 16’ 2x10” boards and then helped bring to front and load the truck. Not a one man job. Being 70 years old, I appreciated the help. Thank you James and colleague.
by
    • Recommended
    The BEST Store
    Daniel as well as all of the staff I spoke with during my visit reinforced my choice to keep using Home Depot stores. This recent visit was the best I’ve had at any home improvement store. It’s rare that judgement is not passed on to me due to my age compared to the traditional demographic at a home improvement store. This experience truly made my day.
    by
      • Recommended
      Always a favorite place to shop
      Everyone is always so helpfu.
      by
        • Recommended
        Great staff
        Love to be able to speak to knowledgeable staff.
        by
          • Recommended
          great home town store
          great store. they do a great job at hiring the write staff
          by
            • Recommended
            Happy workers and lots of smiles!
            Everyone at the store is always happy to help. They see me often and every time remember me and ask how I’ve been they know where things are and are efficient at helping me find whatever I need that day.
            by
              • Recommended
              Friendly helper in windows
              Lisa in shades was so helpful. She assisted me in everything I needed and measured out my shades
              by
                • Recommended
                Satisfied customer
                I’ve been shopping at this HD for over 25 years. The customer service is excellent. I will not shop no where else. Thank you all.
                by
                  Flooring
                  Lisa and Candace are amazing! They are knowledgeable, patient and provide great customer service.
                  by
                    • Recommended
                    Rick and Tony - Paint Dept in East Haven were the best at helping me!
                    Rick and Tony were absolutely SOOO helpful !!! I came in with a problem and they immediately knew how to assist me.
                    by
                      • Recommended
                      Great customer service
                      From the time we walked in all the way through check out, everyone was so nice and helpful. We encounter a little bit of trouble with the self check out register but Stephanie R was there to quickly help us with the check out with a big smile.
                      by
                        • Recommended
                        Great help in Lumber!
                        We found the Lumber department team super helpful, specifically Rob. He helped us find undamaged trim and got it cut for us so we could take it home.
                        by
                          • Recommended
                          larger store
                          Never had a problem. cashiers are pleasant and smile. Robin was pleasant and professional.
                          by
                            • Recommended
                            Angel was an angel
                            Angel assisted me to purchase the perfect live Christmas tree. He then secured the tree to my car for a safe trip home.
                            by
                              • Recommended
                              Great Kitchen Design
                              My kitchen design and purchase experience was exceptional. The kitchen designer was knowledgeable, patient, communicative, and diligent. The followup from Home Depot and the cabinet company have been superb. This was the best experience on any kind of purchase I've made in many years.
                              by
                                • Recommended
                                heavy lifting
                                I didn't know until a recent trip that employee assistants would load heavy water bottles into my SUV or spend 5 minutes explaining why I should buy the exact lightbulb that fit my needs. I go to Home Depot, but this last experience was exceptional in their attitudes, efficiency and helpfulness.
                                by
                                  • Recommended
                                  Wonderful store with wonderful people.
                                  It’s very easy to build friendly relationships with the people at Home Depot in North Haven. Always helpful.
                                  by
                                    • Recommended
                                    Great Expereince
                                    Bought three windows and two doors - my experience working with one of your employees Steve Albert was outstanding.
                                    by
                                      • Recommended
                                      Customer Service
                                      My experience at this location has always been pleasant. The staff is always more than willing to help or point you in the right direction. Lisette in customer service is always willing to go the extra mile to help.
                                      by
                                        Krissy from self-checkout was very helpful with my pumpkins.
                                        Krissy from self-checkout was very helpful with my pumpkins. However, the person assigned to aisle 15 was very difficult to locate, even after 2 attempts over the speaker. Noone ever came to assist me to cut my blinds. This all took place on the evening of October 3, 2023.
                                        by
                                          • Recommended
                                          The best home depot around
                                          I came in and associates were on the floor and asking "if we needed help". Store was clean and most items where in stock and in there place. I'm surprised and pleased.
                                          by
                                            • Recommended
                                            The store that has what you need. always in stock
                                            The store never lets me down. they keep everything in stock. The best clearance section.
                                            by
                                              Pro desk
                                              Janet and Larry, actually all the people at the pro desk, pit the effort in to make you very satisfied with your product and service!
                                              by
                                                • Recommended
                                                Employee was very helpful with my transaction
                                                I ha d a return and your employee Elana was very friendly and helpful. She answered my question that I had and was very pleasant!
                                                by
                                                  • Recommended
                                                  Great experience
                                                  Very friendly staff in the North Haven home depot!
                                                  by
                                                    • Recommended
                                                    Experienced and capable staff, who serve their customers very well!
                                                    I am a very high volume commercial customer, and this is my home store for a good reason! There’s no better team in my opinion to fulfill my many needs
                                                    by
                                                      • Recommended
                                                      1 found this review helpful
                                                      good experience
                                                      employee in trimmer department was very helpful.
                                                      by
                                                        • Recommended
                                                        A Good Customer Service experience
                                                        The store has good staff
                                                        by
                                                          • Recommended
                                                          Miscellaneous shopping
                                                          I feel N.Haven store is pretty good. That’s why I and my family shops there. It’s a great store!!🌸🌺
                                                          by
                                                            • Recommended
                                                            Robin the GOAT
                                                            If every self cashier station had a Robin there would be record check out times with the highest customer satisfaction rating ever.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 411 reviews

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