#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(203)234-6633
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
111 Universal Drive N
North Haven, CT 06473
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Customer Store Reviews

  • 4.8 out of 411 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (411)
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Showing 1-30 of 411 reviews
Lack of employees
Had questions about the items I needed no one around to help ask girl at front of store who said there is no one in that department right now but come back in an hour or so someone should be here then
by
    Staff member at Home Depot, North Haven, CT
    Omar - cashier working on December 20, 2021 at this Home Depot location - a very nice young man, very knowledgeable and friendly, had a very positive attitude and great outlook on everything - keep up the great work !!
    by
      • Recommended
      Excellent customer service in Kitchen design
      Had appt to order countertops with Kitchen designer Phil. He has consistently displayed excellent customer service and knowledge of the entire kitchen renovation process. We placed our order with Home Depot based upon his excellent attention to detail
      by
        • Recommended
        Great Staff - VERY Helpful
        The staff in this store is excellent. They always greet you and offer help on the way into the store, and I have always been assisted by experts who take the time to make sure I have what I need.
        by
          • Recommended
          Electrical
          Most of the time I come here and they have higher quanties than other locations.
          by
            • Recommended
            New home owner
            I had a grest ecperience my sakesperson was sooo helpful
            by
              • Recommended
              Nice staff, such as Peggy in the electrical dept, Diane cashier, and ??? in the paint shop
              bought some speciality screws for a DIY kit you sell.
              by
                • Recommended
                Great employees!
                Good supply of building materials and fantastic employees!
                by
                  • Recommended
                  Small store
                  Smaller home Depot. Parking lot is awful though .
                  by
                    • Recommended
                    Great shopping experience in North Haven CT
                    Today we visited HD in North Haven CT for flooring - met employee Lisa Rapuano - she was tremendous ! She was friendly, helpful and very knowledgeable - offered us great advice that led to our purchase. Highly recommend Lisa !
                    by
                      • Recommended
                      I like the fact that the aisles are clearly marked as to the products that are in those aisles. ...
                      I like the fact that the aisles are clearly marked as to the products that are in those aisles. It makes it so much easier to find what you want. If you need help, there is someone close by to help you. The associates are well versed about the products.
                      by
                      • Verified Purchase
                      • Recommended
                      Cashier Anajah was incredibly rude and confrontational. Will never return to this store.
                      Cashier Anajah was incredibly rude and confrontational. Will never return to this store.
                      by
                      • Verified Purchase
                      Very nice store, love coming to the Pro-desk they always attend to me with a smile n courtesy. Ja...
                      Very nice store, love coming to the Pro-desk they always attend to me with a smile n courtesy. Janett M. Always makes my shopping easy and fast. J-Squad are awesome.
                      by
                      • Verified Purchase
                      • Recommended
                      North Haven Home Depot Is the best.
                      North Haven Home Depot Is the best.
                      by
                      • Verified Purchase
                      • Recommended
                      the people in the store usually always very helpful , the yard guy they have there always goes ab...
                      the people in the store usually always very helpful , the yard guy they have there always goes above and beyond to help , either with loading your vehicle or even just getting carts out of the way in the lot that people dont put in the proper spot when done shopping
                      by
                      • Verified Purchase
                      • Recommended
                      Your cashier Dahquan at the North Haven store did a fantastic job, I highly recommend him for emp...
                      Your cashier Dahquan at the North Haven store did a fantastic job, I highly recommend him for employee of the month. Bravo Zulu Dahquan!
                      by
                      • Verified Purchase
                      • Recommended
                      Ricardo was awesome! His kindness, efficiency and customer service was over the top! Much appreci...
                      Ricardo was awesome! His kindness, efficiency and customer service was over the top! Much appreciated
                      by
                      • Verified Purchase
                      • Recommended
                      excellent customer services
                      excellent customer services
                      by
                      • Verified Purchase
                      • Recommended
                      Special kudos to the check out employee.
                      Special kudos to the check out employee.
                      by
                      • Verified Purchase
                      • Recommended
                      I do Enjoy most of the employees Steve in windows is awesome,very knowledgable,love larry at the ...
                      I do Enjoy most of the employees Steve in windows is awesome,very knowledgable,love larry at the pro desk Jennifer C.might be my knew favorite
                      by
                      • Verified Purchase
                      • Recommended
                      My favorite Home Depot hands down, I could be at a location far from this store and I refuse to s...
                      My favorite Home Depot hands down, I could be at a location far from this store and I refuse to shop at any other location. This particular store and employees really try to make your shopping experience so much better. They don't hide deals or lie about products, they also if your a loyal customer will give you discounts.
                      by
                      • Verified Purchase
                      • Recommended
                      I was greeted as soon as I walked in the store. The person at Customer Service paged an employee...
                      I was greeted as soon as I walked in the store. The person at Customer Service paged an employee so that I could obtain help purchasing cellular blinds. The employee who helped me went above and beyond explaining the numerous options that are now available. She then directed me to the tool section to get installation items. When an employee saw me with my hands full, she came up to me with a carriage. Check up was efficient and smooth with the same employee who had helped me with the cellular shades. Everyone was friendly and helpful. The store was clean. All store employees wore masks.
                      by
                      • Verified Purchase
                      • Recommended
                      Awesome store! Very pleasant thanks for working in the pandemic.
                      Awesome store! Very pleasant thanks for working in the pandemic.
                      by
                      • Verified Purchase
                      • Recommended
                      excellent customer service from Lissette. Thank you.
                      excellent customer service from Lissette. Thank you.
                      by
                      • Verified Purchase
                      • Recommended
                      Barbara, the manager of the store gives really great customer service and very knowledgeable. Nic...
                      Barbara, the manager of the store gives really great customer service and very knowledgeable. Nice clean and organized store. Also, other lady, who was in the return service really good, polite and friendly.
                      by
                      • Verified Purchase
                      • Recommended
                      friendly staff and mostly everyone was knowledgeable. tuff when its short staffed if help is req...
                      friendly staff and mostly everyone was knowledgeable. tuff when its short staffed if help is required.
                      by
                      • Verified Purchase
                      • Recommended
                      It is convenient having the Home Depot here in North Haven, which is near most of the properties ...
                      It is convenient having the Home Depot here in North Haven, which is near most of the properties that we manage. Larry, Jenn and the staff at the Pro Desk always treats us exceptionally well, as does Lisa in Paint but the entire North Haven crew is top-notch compared to other HD's and always goes the extra mile to earn our business. The store is easier to find things in and get out quicker than most of the other big boxes, their merchandising flow and organization is appreciated as they put things together which make sense.
                      by
                      • Verified Purchase
                      • Recommended
                      The employees were particularly helpful with their service. I came in looking for a tape measure ...
                      The employees were particularly helpful with their service. I came in looking for a tape measure and the employee that I asked, helped me out very kindly, and also helped me out in finding a poster.
                      by
                      • Verified Purchase
                      • Recommended
                      I would like to thank Steve in Millworks! he was so helpful in helping me special order a new doo...
                      I would like to thank Steve in Millworks! he was so helpful in helping me special order a new door for my home - I will definitely come to him again for my next purchase !
                      by
                      • Verified Purchase
                      • Recommended
                      Every employee I have dealt with has been great. Always ready to help out and usually has everyth...
                      Every employee I have dealt with has been great. Always ready to help out and usually has everything in stock.
                      by
                      • Verified Purchase
                      • Recommended
                      Showing 1-30 of 411 reviews

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