#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(513)722-7400
Tool & Truck Rental(513)722-7404
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1094 State Hwy 28
Milford, OH 45150
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Customer Store Reviews

  • 4.6 out of 501 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (501)
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Showing 1-30 of 501 reviews
Home Depot is a great store to get all of our needs for remodeling. The crew is very professional...
Home Depot is a great store to get all of our needs for remodeling. The crew is very professional. The store is always clean and well stocked
by
  • Verified Purchase
  • Recommended
The store has become little more than an over-cluttered warehouse. Cashiers stand around talking ...
The store has become little more than an over-cluttered warehouse. Cashiers stand around talking as lines build up on the only registers open... the self-service registers. God-forbid you are paying cash for your items... there are only two registers open that accept cash. The other two are credit card only. Of course, you'll stand online waiting for those cash accepting self-service registers while the credit card only registers go unused. The employee standing at the register offers to open a normal register and ring you out IF you are willing to wait until she assists the credit card paying customers figure out how to check themselves out. Let's not even discuss the ridiculous employees blocking overcrowded aisles as they harass little old ladies into opening Home Depot credit cards. There's a dozen more things that could be added to show how terrible the store has become over the past year. I'll drive a half hour further to reach another supplier from now on. Home Depot is now worthless to me. No one has time for such lousy service.
by
    2 found this review helpful
    The Milford Home Depot is always clean and well maintained. There are always sales reps to help y...
    The Milford Home Depot is always clean and well maintained. There are always sales reps to help you find what you need. They are very knowledgeable and willing to help. They always have what I need, and offer a wide selection. Thanks for your courteous service it is refreshing.
    by
    • Verified Purchase
    • Recommended
    Had the best customer service today I've had anywhere in years! Knowledgeable, helpful, and I di...
    Had the best customer service today I've had anywhere in years! Knowledgeable, helpful, and I didn't have to go looking for someone!
    by
    • Verified Purchase
    • Recommended
    Home Depot always has enough help on hand to answer my questions, give me advice and is a clean w...
    Home Depot always has enough help on hand to answer my questions, give me advice and is a clean well organized store.
    by
    • Verified Purchase
    • Recommended
    Great store to shop at and get advice on a project from the knowledgeable customer associates. T...
    Great store to shop at and get advice on a project from the knowledgeable customer associates. The store is always clean and well stocked.
    by
    • Verified Purchase
    • Recommended
    Great store. Sales staff are very knowledgeable and the store always has what I need, when I need...
    Great store. Sales staff are very knowledgeable and the store always has what I need, when I need it!
    by
    • Verified Purchase
    • Recommended
    clean store, friendly knowledgeable help, great prices. I'm glad they are close to home
    clean store, friendly knowledgeable help, great prices. I'm glad they are close to home
    by
    • Verified Purchase
    • Recommended
    clean store, friendly knowledgeable help, quick easy checkout
    clean store, friendly knowledgeable help, quick easy checkout
    by
    • Verified Purchase
    • Recommended
    A female in the paint dept. She went out of her way to help us decide what paint and paint color ...
    A female in the paint dept. She went out of her way to help us decide what paint and paint color to get. She explained the colors that actually make up the color choices.
    by
    • Verified Purchase
    • Recommended
    employees are available, they are helpful and knowledgeable. Great prices, easy checkout
    employees are available, they are helpful and knowledgeable. Great prices, easy checkout
    by
    • Verified Purchase
    • Recommended
    Slef checkout is the only option- if I wanted to self check out, I would shop online. Also imposs...
    Slef checkout is the only option- if I wanted to self check out, I would shop online. Also impossible to find an associate to help you.
    by
    • Verified Purchase
    1 found this review helpful
    clean store, very helpful and friendly employees, great prices.
    clean store, very helpful and friendly employees, great prices.
    by
    • Verified Purchase
    • Recommended
    clean store, very helpful and friendly employees, great prices. Our fav store!
    clean store, very helpful and friendly employees, great prices. Our fav store!
    by
    • Verified Purchase
    • Recommended
    clean store, very helpful and friendly employees, great prices.
    clean store, very helpful and friendly employees, great prices.
    by
    • Verified Purchase
    • Recommended
    The employees are very nice and helpful when i needed assistance. It is my preferred location.
    The employees are very nice and helpful when i needed assistance. It is my preferred location.
    by
    • Verified Purchase
    • Recommended
    The store is always well stocked and employees always helpful.
    The store is always well stocked and employees always helpful.
    by
    • Verified Purchase
    • Recommended
    Jamie B. is a breath of fresh air when it comes to customer service!
    Jamie B. is a breath of fresh air when it comes to customer service!
    by
    • Verified Purchase
    • Recommended
    Super organized and well stocked. Tasha is the most wonderful employee there! Everyone is happy t...
    Super organized and well stocked. Tasha is the most wonderful employee there! Everyone is happy to assist and returning, if needed, is quick and easy.
    by
    • Verified Purchase
    • Recommended
    The store seem to be clean and stocked wellb the employees and customer service management experi...
    The store seem to be clean and stocked wellb the employees and customer service management experience was awful. They treated me like a thief, watching my every move. I felt uncomfortable and judged the whole time I was in there. BTW: I spent over $500. They seemed to be aggravated or annoyed with me when they were dealing with me at paint department and customer service. (Customer service did not wheel my cart out from behind the counter when ringing it up so it was left behind and the paint department got 10 gallons of paint mixed the wrong way so I had to come back the next day and get it redone, also no one felt the need to apologize) The cashier signed me up for credit card and lied about my income. I'll be going somewhere else when anything in my apartment building needs done from now on.
    by
    • Verified Purchase
    2 found this review helpful
    my experience with buying kitchen appliances was THE BEST! Gary was the absolute best salesperso...
    my experience with buying kitchen appliances was THE BEST! Gary was the absolute best salesperson for this department and helped us with all of the questions, concerns, doubts etc. He knows his products and he is not the typical sales guy just trying to make the goals! He cared about what I needed and what I could afford and he helped us to find GREAT appliances. I hated the thought of making these purchases but he made painless! I will definitely keep coming to this store for my needs!
    by
    • Verified Purchase
    • Recommended
    We are at this Home Depot almost every evening getting what is needed for next day. We know the ...
    We are at this Home Depot almost every evening getting what is needed for next day. We know the cashier Janet who is always very nice and helpful. I always find what I am looking for. Lowes use to be our favorite hardware, but in the last 2 years it has become this Home Depot. Thank you!
    by
    • Verified Purchase
    • Recommended
    I always shop at this milford store, it is close to my business and home.
    I always shop at this milford store, it is close to my business and home.
    by
    • Verified Purchase
    • Recommended
    the associates seem to be very knowledgeable about their products. There's always help available....
    the associates seem to be very knowledgeable about their products. There's always help available. Everyone is friendly and offers assistance continuously. Great store, clean store and good prices.Returns are no hassle.
    by
    • Verified Purchase
    • Recommended
    the associates seem to be very knowledgeable about their products. There's always help available....
    the associates seem to be very knowledgeable about their products. There's always help available. Everyone is friendly and offers assistance continuously. Great store, clean store and good prices.
    by
    • Verified Purchase
    • Recommended
    The employees have always been helpful! I just love this location! Sometimes I love to piddle aro...
    The employees have always been helpful! I just love this location! Sometimes I love to piddle around & sometimes I have a list of things to get! overall just happy!
    by
    • Verified Purchase
    • Recommended
    I happen to like the store and have purchased several items which have been delivered. I don't l...
    I happen to like the store and have purchased several items which have been delivered. I don't like talking to sales associates that call me "honey" or "dear". I believe it is unprofessional and demeaning. I'd rather be called ma'am or by my name. After all when they introduce themselves I don't think they want me start calling them "honey" or "dear".
    by
    • Verified Purchase
    • Recommended
    1 found this review helpful
    Had what I needed and matched the price from another company. The easiest time I have ever had bu...
    Had what I needed and matched the price from another company. The easiest time I have ever had buying appliances
    by
    • Verified Purchase
    • Recommended
    If you need advice on products and the supplies/tools necessary to complete your job...they will ...
    If you need advice on products and the supplies/tools necessary to complete your job...they will find you without you having to search for help...and at the best price point for the same product. If your intent is to save money and minimize frustration while shopping for your project...go to Home Depot!
    by
    • Verified Purchase
    • Recommended
    Cashier friendliness is outstanding.
    Cashier friendliness is outstanding.
    by
    • Verified Purchase
    • Recommended
    Showing 1-30 of 501 reviews

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