Reviews for Milford #3844

I arrived to buy Vigoro Mulch which was on sale for $2/bag. The cashier rang me up and I proceeded to the pick up area outside. I pulled up to the Vigoro mulch and the person loading items said she could not sell me any Vigoro mulch. I asked "why?" since it was right there, but she declined to answer. She suggested I could go to the back of the outdoor cage and get some there. This struck me as stupid, as I was right in front of the mulch. A manager, Scott, re-emphasized he could not sell the Vigoro mulch and suggested I get Scotts instead. This meant I had to go to customer service to refund the Vigoro, then back through the checkout to get the Scotts. I asked to see another manager, but all I got was Scott again, who declared that he had already talked to me and turned around. This process should have taken 10 minutes, but instead took about 30 minutes, The cashiers, like Heather M., and loading people were ok, but they would tell or didn’t know why they couldn’t sell Vigoro mulch and the manager, Scott, was unconcerned, unhelpful, abrupt, and indifferent. This was very bad service in a time where marginally bad service is the norm.

I have been and always will be a loyal to home depot! I am satisfied with the products offered and the people you have working there.

Employees are very nice and helpful. every time I go there

Barbara, at the Milford store, made my purchase of a refrigerator, the easiest and fastest transaction ever! Thank you, for all your help!

This was one of the most grotesque shopping experiences I've ever had from the time my carpet was ordered incorrectly, to the measurer going to the wrong address, to my name being spelled incorrectly in their system, to the installers failing to bring carpet for one of 2 rooms to be carpeted, to them leaving and stating that the 1 room they brought the carpet for was measured incorrectly, to management taking forever to call regarding an explanation, to the thousands of dollars this garbage cost me and my wife in time off work and additional nursing home costs my mom will incur at $305/day, to the horrific attitude of the person who initially handled the situation, to the preposterous remedy offered that fell way short of even remotely making me whole. I am embarrassed for you because you're too unprofessional to be embarrassed for yourselves.

They have the friendliest employees. I love going to that home Depot

Needed to buy a replacement Ryobi Drill. New model has some downgrades. Selector switch feels cheaper, no magnetized tray on the base anymore. If I wasn't already committed to the Ryobi line, probably would not have bought. It is stupid to treat long-time loyal customers like thieves by locking everything up and making us wait 10 minutes for someone to come unlock. There is plenty of inventory control technology available without inconveniencing and insulting your customers. Home Depot just doesn't want to spend the money.

Easy and quick . Not often I can go into a store and get out quickly

I received so much help with my door project. Dr. V and Roger guided me through the whole process perfectly!

The manager on duty today was Jennifer. She needs more training in customer service and empathy. Go to Beechmont instead! The female manager there is great. Bet you won’t find a dookie on the floor there either.

GREAT STORE AND GREAT ASSOCIATES

Always friendly and knowledgeable and if the person isn't willing to find someone who is that can help

Jordan C, Dougie, Will, and Ryan helped me during a stressful situation and made handling it 100 times easier. This was a perfect experience for me. Things could not have gone any smoother. I would recommend this store and more importantly this set of employees to anyone. Thank you guys so much!!!

Everything I need was available.

Great employees, quite knowledgeable about products. There were enough staff st 9pm to help me find what I needed. HD should keep more DeWalt Pieer Tools in stock. I would have bought a DeWalt Finish nailer,but one was not available without a battery.

Very clean store. Got everything I needed. My 75 year old Dad was a little tired and Tamberly brought a chair out for him to sit on while I did the shopping. Mary the cashier was extremely friendly and mentioned how she appreciated his Military service. Outstanding store!

We had a very excellent experience at this Home Depot. We came in to get kitchen cabinets. We needed more storage in our kitchen for food. We saw that out of the cabinets we needed five were in stock of each. Roger was the first employee we ran into, and he was very helpful in helping us try to find a pantry unit that was not damaged. Then we also got some help from Jim and Chris. They were able to help Roger get the pantry units down and check for damage. Jim and Chris also helped us get it loaded and tied our trunk down. We couldn’t fit it all in our car at once so he put the other cabinet in a holding area until we could pick it up! Highly recommend and best experience I have had at a Home Depot!

Lisa, Billy and I believe Margie went above and beyond to assist me with five or six things I needed, and had questions on throughout the store. I appreciated their assistance and kind meaner. I didn’t feel like an idiot, asking my questions I left confident on my upcoming projects.

I don’t know anyone that has ever won. This is just for free quotes for advertising.

Or home Depot in Milford Ohio as some of the nicest employees working there. We've never had a bad experience and every time we've been there they have always been so willing to help us find what we were looking for. Really a great crew they have there. We love our home Depot and Milford Ohio!

We have never had a bad experience at this location. whether I'm buying gardening products, applicances or replacing flooring in our home.

i have bought thousands of dollars of things at this store over the years from tools to lawn equipment to kitchen appliances and more to many to list.

Dr. V handled my visit and request with knowledge that was both engaging and centered around customer satisfaction. He represents Home Depot well.

Chris stayed with us to the end of our decision making project for the kitchen even though it involved 3 different ideas about the project and styles...he explained extensively about what each idea would involved and the finances involved. He was delightful and exceedingly kind and helpful.

I needed help getting my product down from a high shelf. Trent happily dragged a big ladder through the garden store to get my item. Service with a smile!

Willow and Hannah were excellent and extremely helpful.

I was walking through lumber and Aaron asked if I needed service. Looking to get stair rail cut, he was more than happy to help!

I bought furnace filters that are so expensive and “Janel” informed me they had a sale on filters “buy one get one!” I have 3 furnaces in my home so this was a huge savings!

Clean store and great customer service

I just wanted to say how thrilled I was to run into several veterans working here.