#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(713)932-2400
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1100 Lumpkin Rd
Houston, TX 77043
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Customer Store Reviews

  • 4.5 out of 214 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (214)
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Showing 1-30 of 214 reviews
thwe (swelling that wrong I am sure) was the most helpful nicest sales rep and restored my faith...
thwe (swelling that wrong I am sure) was the most helpful nicest sales rep and restored my faith that customer service is important to some retailers. I will forever shop here as long as she is at this store.
by
  • Verified Purchase
  • Recommended
Always happy with the service. Clean and neat
Always happy with the service. Clean and neat
by
  • Verified Purchase
  • Recommended
An associate at the store whose name is Greg was friendly and took time to assist me in finding i...
An associate at the store whose name is Greg was friendly and took time to assist me in finding items that I needed. Ivvonne is also very friendly and willing to assist.
by
  • Verified Purchase
  • Recommended
If you are looking for a Home Depot location that has the overal feel of a small hometown store, ...
If you are looking for a Home Depot location that has the overal feel of a small hometown store, this location is a very good one. The people seem to have longer tenures and actually act like they want to help you instead of making every attempt to avoid eye contact. I've been shopping here for year and it is my favorite HD location. I enjoy my trip here and alway seem to find what I'm looking for plus a lot of what I wasn't but that's OK, I like it.
by
  • Verified Purchase
  • Recommended
accessible personnel and knowledgeable
accessible personnel and knowledgeable
by
  • Verified Purchase
  • Recommended
Friendly and helpful service persons. Store is clean and well marked for departments.
Friendly and helpful service persons. Store is clean and well marked for departments.
by
  • Verified Purchase
  • Recommended
Very helpful emploees. Convenient store hours.
Very helpful emploees. Convenient store hours.
by
  • Verified Purchase
  • Recommended
The guys in the appliance section for refrigerators/washer/dryers are excellent and very knowledg...
The guys in the appliance section for refrigerators/washer/dryers are excellent and very knowledgeable. The gentleman that assisted us was nice and knew each product along with the positive/negatives of each one. Really assisted us with making a final decision. Cashiers are not as nice inside but the ones that are outside at the garden center are very nice.
by
  • Verified Purchase
  • Recommended
good store. great employees. Complete stock
good store. great employees. Complete stock
by
  • Verified Purchase
  • Recommended
Been shopping here since the opened
Been shopping here since the opened
by
  • Verified Purchase
  • Recommended
helpful staff. Quality products well stocked.
helpful staff. Quality products well stocked.
by
  • Verified Purchase
  • Recommended
This is the PREMIER location for customer service, friendliness and helpfulness!! I recommend thi...
This is the PREMIER location for customer service, friendliness and helpfulness!! I recommend this store to be your GO-TO store for ALL YOUR Home & Project needs!
by
  • Verified Purchase
  • Recommended
The cashiers here are very friendly (shout out to Brian) and I never had to go far to find an emp...
The cashiers here are very friendly (shout out to Brian) and I never had to go far to find an employee for assistance. And even though I returned 3 times in 2 days, I didn't find it tedious (the mistakes were on my end) and the layout is very nice. Overall, it's a good store, but I found it had friendlier employees than I've experienced in the past.
by
  • Verified Purchase
  • Recommended
Wether you are a regular Lumpkin Home Depot shopper for your DIY projects or if it is you first t...
Wether you are a regular Lumpkin Home Depot shopper for your DIY projects or if it is you first time in the Lumpkin location you should find it very relaxing and easy to nagivate. It is a great location with tenured employees that are knowledgable about home repairs and the content in this store. I truly enjoy this store and the folks that work there.
by
  • Verified Purchase
  • Recommended
I have been working on an art project and tried to get the materials and custom cuts done at Lowe...
I have been working on an art project and tried to get the materials and custom cuts done at Lowe’s. However, it was beyond difficult to get help and they couldn’t find materials that were in the store, as well as saying their ‘saw was broken’. Well, I went to Home Depot instead and I’m so glad I did! I was helped by Pierce. I needed several custom cuts and he did them all with great accuracy. He was very kind to me and communicated well. It was a pleasant experience for such a tedious time consuming task!
by
  • Verified Purchase
  • Recommended
The store was pleasant to visit. I specifically went to this store as they had the items that ano...
The store was pleasant to visit. I specifically went to this store as they had the items that another local store did not have in stock. The garden department had so much curb appeal I found myself looking around for other things that I will be purchasing in the near future. It was very tidy and well organized. The employees were very friendly and helpful.
by
  • Verified Purchase
  • Recommended
Great location...good prices...but too long to answer phone...and long time wait to get store man...
Great location...good prices...but too long to answer phone...and long time wait to get store manager on phone...
by
  • Verified Purchase
  • Recommended
The store was clean and had what was needed. The store does have an odd layout.
The store was clean and had what was needed. The store does have an odd layout.
by
  • Verified Purchase
  • Recommended
Several associates were very helpfull. They stopped doing current task and took me to the area I ...
Several associates were very helpfull. They stopped doing current task and took me to the area I needed to go to. The cashier was very helpfull processing our gift cards.
by
  • Verified Purchase
  • Recommended
Thank you Kathleen! It is a rare find when you ask for help and the person not only helps with y...
Thank you Kathleen! It is a rare find when you ask for help and the person not only helps with your request but helps you to find the other items on my list! Thanks Home Depot!!
by
  • Verified Purchase
  • Recommended
Great experience and nice people.
Great experience and nice people.
by
  • Verified Purchase
  • Recommended
Great personnel, customer service, product availability, incredible knowledge base, friendly, no ...
Great personnel, customer service, product availability, incredible knowledge base, friendly, no problem to difficult, they always find a solution/answer to various circumstances I encounter. I enjoy shopping at this Home Depot Facility, it is easy to access, since I am permanently disabled, the aisles are clear from clutter, no trip hazards, I will always be a loyal customer who shares with others my personal experience that your staff has to offer.
by
  • Verified Purchase
  • Recommended
Ben is a very helpful employee> Helped with everything
Ben is a very helpful employee> Helped with everything
by
  • Verified Purchase
  • Recommended
the associate at the garden aisle are veryeficienci and helpful his name is ben venavides
the associate at the garden aisle are veryeficienci and helpful his name is ben venavides
by
  • Verified Purchase
  • Recommended
the person who attends the gardening is very helpful and friendly hes name is benjamin monsivais
the person who attends the gardening is very helpful and friendly hes name is benjamin monsivais
by
  • Verified Purchase
  • Recommended
Warren in the garden center was so helpful and courteous. This is now our go to location for our ...
Warren in the garden center was so helpful and courteous. This is now our go to location for our home needs Thank you!
by
  • Verified Purchase
  • Recommended
Don’t use the loaders to help load any materials in your car. They will ask for a tip if they do....
Don’t use the loaders to help load any materials in your car. They will ask for a tip if they do. Let me see... therir words.” Am I going to get paid for this or what.”
by
  • Verified Purchase
Very Helpful employees. Easy parking...easy access...excellent selection. My favorite store....
Very Helpful employees. Easy parking...easy access...excellent selection. My favorite store....
by
  • Verified Purchase
  • Recommended
The cashier was friendly and helpful. Her name is Akua and she went above and beyond assisting me...
The cashier was friendly and helpful. Her name is Akua and she went above and beyond assisting me with the purchase of a chain that needed to be measured.....Overall great experience....Left feeling satisfied.....
by
  • Verified Purchase
  • Recommended
Fantastic customer service! Love shopping here!
Fantastic customer service! Love shopping here!
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 214 reviews

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