#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(720)494-1304
Tool & Truck Rental
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
393 S Hover Rd
Longmont, CO 80501
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Customer Store Reviews

  • 4.5 out of 363 reviews
89%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (363)
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Showing 1-30 of 363 reviews
Home Depot is very good store.
I'm so happy I bought all the windows for my house in Home Depot. The employee John has excellent customer service. Thanks
by
    • Recommended
    Store is clean and has a lot of products
    I have been buying the outdoor tools and I am very satisfied.
    by
      • Recommended
      Great Customer Service
      Bill was fantastic he took interest in my questions and provide excellent advice and insight on my project
      by
        This last visit as a nightmare
        I can usually get what I need in a fairly decent amount of time. The cashiers are generally helpful. The customer service in the lumber area today bordered on ridiculous and rude. Too much to go into. They need some serious attention from management on customer service.
        by
          Store has many products
          I bought a husky tool box and I love it.
          by
            • Recommended
            Home Depot in Longmont
            I have been shopping here for over three years now. Since I was remodeling and updating my home, this location was my primary source for supplies. Between the staff and the top quality material I purchased, I have been completely satisfied. Outstanding store with outstanding customer service.
            by
              • Recommended
              More associates asking if I need help
              Bought a Milwaukee tool very impressed with it
              by
                • Recommended
                Another satisfied customer!
                I went to the local home depot in Longmont, Colorado to find a product to Clean the Dirty grout in my tile flooring and with the Help of one of home depot's associates. I found the perfect product. . I went home and use the product on the ground of my tile flooring and it works wonderfully. It made my grout look Brand New. And then I went back and purchased the sealer and sealed my grout so I can enjoy a beautiful looking floor another five years. 👍
                by
                  • Recommended
                  GREAT
                  Always great shopping there the staff is very nice and informative.
                  by
                    • Recommended
                    Less than stellar
                    - have to find a employee to help they aren't open to helping - bad stock management -switch and bait, make sure to check the price the item rings up at.
                    by
                      Incredible customer service
                      I have had a problem with a smoker/grill that is no longer offered at HD. Customer service went beyond anything I have experienced elsewhere.
                      by
                        • Recommended
                        Veterans deserve better!
                        At our visit today at our local Longmont Home Depot, we witnesses one cashier berating a senior citizen who was a military veteran about his military discount. The military gentleman had his military retirement ID card in his hand, trying to get the military discount. My husband is also military but we get nothing but continual harassment about this as well. Requiring military personnel to fill out an endless online form that goes far beyond registering us as military. It looks like Home Depot is using this form to data-mine an incredible amount of personal information. The military ID card that military personnel carry with them are issued by the US government and will allow to get on military bases with these cards. So I ask, why can't Home Deopt look at a military photo ID card and give the discount they advertise they are giving military personnel? Watching this honored veteran driven to tears because he did not understand why he wasn't going to be given his discount and furthermore, indicated he did not own a cell phone, and did not understand the internet. Maybe Home Depot needs to reevaluate how it is treating the men and women that have defended our country with a little more respect and give the discount when the ID is shown. Our veterans deserve more than being treated like thieves.
                        by
                          Rude person
                          OMG, the guy Stephen in the paint department is absolutely terrible. He is rude, never once made eye contact, cut me off several times while I was trying to tell him what I needed to order and I am sure he has issues with women. After that long drawn out and agonizing encounter, the jerk made my paint wrong.. Stephen should be fired.
                          by
                            Very helpful
                            Everytime i go the energy of the employees is through the roof good job guys
                            by
                              Great store and very personable employees.
                              Well maintained store and great employees.
                              by
                                • Recommended
                                Great customer servcie at the Longmont Home Depot
                                Friendly, take the time to think what needs to happen for problem solving, and get the job done.
                                by
                                  • Recommended
                                  Longmont store
                                  We are moving to Longmont. Employees at this store have always been friendly and helpful.
                                  by
                                    • Recommended
                                    OUCH !
                                    Your paint prices are ridiculously high. Give it a break.
                                    by
                                      Phone sale
                                      I was able to call the store and purchase the items I needed over the phone. They had my order ready to load when I got to the store. It was a quick in and out. The people were friendly and helpful.
                                      by
                                        • Recommended
                                        Quality items
                                        I always shop at the Longmont Home Depot because of the quality products, no hassle returns and great customer service.
                                        by
                                          • Recommended
                                          Friendly Associates
                                          I recently moved to Longmont and have to say, the people here are much more friendly. I can easily order online for a smooth pickup or go in the store for help from anyone.
                                          by
                                            • Recommended
                                            Don’t try to return anything v
                                            I bought an item at Home Depot that turned out to be the wrong size. The client went and bought a different item which was again the wrong size so I had to go and buy the right thing. I what he bought I did not get the receipt for it. It was not on my card. They were willing to accept the return but only give me 50% of the value with a rip off. I shop at the store constantly great way to alienate your best customers.
                                            by
                                              Special employees
                                              I have been spending quite a bit if time in HD lately. Doing a renovation. I had wonderful help today from several employees Shout out to Manager Jeff who went above and beyond ,JJ and Andrea who took care of the details at the register.. The lady greeter who sent me in the right direction. The gentlemen who took things off the shelves for me and the one who took my item all the way the to cashier for me. I couldn't be more grateful for their service and kindness. And they were equally kind to my dog.
                                              by
                                                • Recommended
                                                1 bad employee can ruin a a customers trust, want or need for return customers.
                                                Employee Douglas K. Was so rude and inconvenienced when being asked a question about Products and installation of said product that I may not return to this store for future purchases or advice.
                                                by
                                                  OUR GO TO STORE FOR HOME IMROVEMENTS
                                                  In process of major multi bathroom remodel. Found Home Depot to have a good selection of materials at good prices. Found he Longmont store on S Hover, in particular, to offer better assistance than several of the other local locations.
                                                  by
                                                    • Recommended
                                                    Great customer service at Pro
                                                    I work with all the people at the pro desk and I have got to say, they are the best. Always going above and beyond for the customer.
                                                    by
                                                      • Recommended
                                                      good service
                                                      good experice, save my time
                                                      by
                                                        • Recommended
                                                        Easy & helpful
                                                        I stopped by to pick up a couple of items. It was my first visit to this store. Staff are friendly, it is easy to navigate. It was before Halloween, and the kids loved the animated Halloween figures. Check out was quick.
                                                        by
                                                          Knowledgeable associates
                                                          I was in the Longmont store last week and every associate I encountered was extremely knowledgeable and super friendly. The store is clean and organized which made it easy to find what I needed.
                                                          by
                                                            • Recommended
                                                            great customer service
                                                            Mariena, a cashier, and Brad, an associate helping with rope by the foot, were absolutely helpful along with other associates that helped me in finding what i was looking for.
                                                            by
                                                              Showing 1-30 of 363 reviews

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