#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(615)547-7276
Tool & Truck Rental(615)547-7274
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
955 S Hartmann Drive
Lebanon, TN 37090
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Customer Store Reviews

  • 4.8 out of 454 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (454)
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Showing 1-30 of 454 reviews
Very clean store remarkable staff, customer friendly
Very clean store remarkable staff, customer friendly
by
  • Verified Purchase
  • Recommended
The store associates are very friendly.
The store associates are very friendly.
by
  • Verified Purchase
  • Recommended
Naveah I believe is her name was very rude and very disrespectful during the checkout process. I’...
Naveah I believe is her name was very rude and very disrespectful during the checkout process. I’ve tried calling several times to speak with someone about the experience and can’t get a call back.
by
  • Verified Purchase
  • Recommended
Of the several HD stores I shop, this is the only one that allows "contractors" to literally park...
Of the several HD stores I shop, this is the only one that allows "contractors" to literally park under the loading canopy. I have suggested to management that it creates a problem for those of us who park in the parking area, and then, when we are ready to load, we can't because of all the vehicles simply parked under the canopy. They said they didn't want to make the customers upset. I told them I, and a number of others, are frustrated because we can't load close to the door. Fix this issue and this store will be much more pleasant to go to. When I have a load to purchase, I shop elsewhere where they enforce their loading area being for loading only.
by
    • Recommended
    Cashier Victoria was very helpful and sweet! This was at the start of what we knew to be Covid 19...
    Cashier Victoria was very helpful and sweet! This was at the start of what we knew to be Covid 19.....she was not our clerk on this visit, but a previous one and took time to pray with us in the store after the Tornado's in the area. You as a company, may not appreciate what she did....but WE CERTAINLY DID!! She should be commended for being such a thoughtful, giving and Christian person! We are normally the ones to Pray for others.....NEVER had a store employee offer to pray for us!! It was amazing and very appreciated!! Bless that Child!!
    by
    • Verified Purchase
    • Recommended
    The store was dirty and the staff had a poor attitude.
    The store was dirty and the staff had a poor attitude.
    by
    • Verified Purchase
    The 3/4 x 6 x 6 cedar picket is superb.
    The 3/4 x 6 x 6 cedar picket is superb.
    by
    • Verified Purchase
    • Recommended
    Great store, very clean and neat. Everyone was willing to help and it has nice, friendly, and hel...
    Great store, very clean and neat. Everyone was willing to help and it has nice, friendly, and helpful checkout personnel.
    by
    • Verified Purchase
    • Recommended
    Easy to find and good place to shop
    Easy to find and good place to shop
    by
    • Verified Purchase
    • Recommended
    Super sweet and friendly !!! They have good customer service and they also are really helpful the...
    Super sweet and friendly !!! They have good customer service and they also are really helpful they are also good to keep us safe with the 100 limit customer thing ! They really care for us I love it !
    by
    • Verified Purchase
    • Recommended
    Every one is always so friendly! The store is easy to navigate and not one single employee hesita...
    Every one is always so friendly! The store is easy to navigate and not one single employee hesitate's to assist me when I need something higher than my reach.
    by
    • Verified Purchase
    • Recommended
    Come to this store it’s amazing will be back soon !!
    Come to this store it’s amazing will be back soon !!
    by
    • Verified Purchase
    • Recommended
    Super friendly and great customer service
    Super friendly and great customer service
    by
    • Verified Purchase
    • Recommended
    They have everything, the store is always clean, the store and the employees are pet friendly, an...
    They have everything, the store is always clean, the store and the employees are pet friendly, and they nearly always answer every question I have. Great place to shop.
    by
    • Verified Purchase
    • Recommended
    Great staff!! Alec is an awesome employee!!
    Great staff!! Alec is an awesome employee!!
    by
    • Verified Purchase
    • Recommended
    Pro desk associates are always exceptional!
    Pro desk associates are always exceptional!
    by
    • Verified Purchase
    • Recommended
    the cashier was very helpful her name is Vicky ,
    the cashier was very helpful her name is Vicky ,
    by
    • Verified Purchase
    • Recommended
    Store was clean and fully stocked. Staff was very friendly and helpful. Very fast checkout time.
    Store was clean and fully stocked. Staff was very friendly and helpful. Very fast checkout time.
    by
    • Verified Purchase
    • Recommended
    Sherry, in the appliance area, was an outstanding salesperson. Had all of the answers we had abo...
    Sherry, in the appliance area, was an outstanding salesperson. Had all of the answers we had about the Maytag clothes washer we were looking for. Polite, courteous and very professional. A true keeper for Home Depot.
    by
    • Verified Purchase
    • Recommended
    The associates were extremely helpful and friendly.
    The associates were extremely helpful and friendly.
    by
    • Verified Purchase
    • Recommended
    Fast friendly service.
    Fast friendly service.
    by
    • Verified Purchase
    • Recommended
    I visit Home Depot weekly. I enjoy the store layout and the staff. Always friendly and great to b...
    I visit Home Depot weekly. I enjoy the store layout and the staff. Always friendly and great to be around.
    by
    • Verified Purchase
    • Recommended
    This store is so much better than the ones I’ve been to in the past. Great customer service sale...
    This store is so much better than the ones I’ve been to in the past. Great customer service sales people knowledgeable and down to earth. Megan and Andi were awesome. We will be back for all our home needs
    by
    • Verified Purchase
    • Recommended
    This store and employees are great and care about customers.
    This store and employees are great and care about customers.
    by
    • Verified Purchase
    • Recommended
    Neat and clean easy to get through the store, employees polite and professional. Very helpful!
    Neat and clean easy to get through the store, employees polite and professional. Very helpful!
    by
    • Verified Purchase
    • Recommended
    Awesome experience. Wished Cookeville had Home Depot.
    Awesome experience. Wished Cookeville had Home Depot.
    by
    • Verified Purchase
    • Recommended
    Employees are courteous and knowledgeable. Store is always clean.
    Employees are courteous and knowledgeable. Store is always clean.
    by
    • Verified Purchase
    • Recommended
    You have a true winner with your employee Jodie. She was working in Garden and was very helpful t...
    You have a true winner with your employee Jodie. She was working in Garden and was very helpful to me in locating the yard-related items I was shopping for. I mentioned that I was going to Hardware for a special glue to repair a freezer shelf. She suggested I stop in Paint first to check their large selection and ... BINGO! ...it was exactly what I was looking for.
    by
    • Verified Purchase
    • Recommended
    The store was clean, The employees went out of their way to help my wife and I. We are in the pro...
    The store was clean, The employees went out of their way to help my wife and I. We are in the process of remolding a small cabin nearby and will be shopping at this store for flooring and possible appliances.
    by
    • Verified Purchase
    • Recommended
    We receive excellent service at the Pro Desk. Tiffany is very knowledgeable about the products th...
    We receive excellent service at the Pro Desk. Tiffany is very knowledgeable about the products the store carries, ordering products, and scheduling deliveries or pickups. We always enjoy working with her.
    by
    • Verified Purchase
    • Recommended
    Showing 1-30 of 454 reviews

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