#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(615)547-7276
Tool & Truck Rental(615)547-7274
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
955 S Hartmann Drive
Lebanon, TN 37090
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Customer Store Reviews

  • 4.8 out of 454 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (454)
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Showing 1-30 of 454 reviews
Kaci Miller is your person to go to ordering any job also for advice. Born and raised in the cons...
Kaci Miller is your person to go to ordering any job also for advice. Born and raised in the construction industry and can give advice and tips for any job.
by
  • Verified Purchase
  • Recommended
Very helpful, knowledgeable staff. Clean, organized store. The only area I would change is start ...
Very helpful, knowledgeable staff. Clean, organized store. The only area I would change is start having more variety of tools such as sockets. Impact swivel socket sets. Lots of industry near Lebanon, mechanics would rather go down to home depot, purchase tool instead of order and wait.
by
  • Verified Purchase
  • Recommended
This store almost always has what we need and friendly employees to help us out
This store almost always has what we need and friendly employees to help us out
by
  • Verified Purchase
  • Recommended
Everyone that waited on me were very friendly and helpful. I love the garden center, all the flow...
Everyone that waited on me were very friendly and helpful. I love the garden center, all the flowers and plants are arranged beautifully.
by
  • Verified Purchase
  • Recommended
Created well and everyone helpful. Great location.
Created well and everyone helpful. Great location.
by
  • Verified Purchase
  • Recommended
Great customer service. Sean helped us pick out and load all our lumber. Sabra, our cashier was g...
Great customer service. Sean helped us pick out and load all our lumber. Sabra, our cashier was great as well.
by
  • Verified Purchase
  • Recommended
Very friendly and helpful employees!!
Very friendly and helpful employees!!
by
  • Verified Purchase
  • Recommended
Jodie the casher in the garden always make eye contact and makes you feel special always has a sm...
Jodie the casher in the garden always make eye contact and makes you feel special always has a smile and very friendly
by
  • Verified Purchase
  • Recommended
This is one of the best experience we have had and we have been using this store for years.
This is one of the best experience we have had and we have been using this store for years.
by
  • Verified Purchase
  • Recommended
we visit the Nashville Home Depot, when we have a home project for our daughter that lives in N...
we visit the Nashville Home Depot, when we have a home project for our daughter that lives in Nashville. I have a frequent rapore with Lebanon Staff.....they are down home folks.....I lack that in Nashville.as I dont visit Frequently.
by
  • Verified Purchase
  • Recommended
Sherry T in the appliance department was great to work with.
Sherry T in the appliance department was great to work with.
by
  • Verified Purchase
  • Recommended
I and my family have shopped at this store since it opened and would not think about going anywhe...
I and my family have shopped at this store since it opened and would not think about going anywhere else. The employees are always friendly, know the store and where to direct you or walk you to the location of the product you desire. The prices of products is very reasonable. Sell groceries and we'll shop there for them also.
by
  • Verified Purchase
  • Recommended
Lots of stock available in the garden center! The store was clean and staff was friendly. The lad...
Lots of stock available in the garden center! The store was clean and staff was friendly. The lady at the garden center checkout, Jodie, was very friendly and helpful. Be back soon!
by
  • Verified Purchase
  • Recommended
Cashier Jodie was very friendly.
Cashier Jodie was very friendly.
by
  • Verified Purchase
  • Recommended
Found exactly what I needed, store was clean, associates very helpful.
Found exactly what I needed, store was clean, associates very helpful.
by
  • Verified Purchase
  • Recommended
Alot of people for service; alot of people are knowledgable
Alot of people for service; alot of people are knowledgable
by
  • Verified Purchase
  • Recommended
Jodi the cashier and a very helpful and was a blessing to my day.
Jodi the cashier and a very helpful and was a blessing to my day.
by
  • Verified Purchase
  • Recommended
The employees are always very friendly and helpful. We have redone about 25% of our house using j...
The employees are always very friendly and helpful. We have redone about 25% of our house using just this Home Depot. We will continue using this store. Anything we need, they help find the answers and products that we need.
by
  • Verified Purchase
  • Recommended
Jerry was very helpful.
Jerry was very helpful.
by
  • Verified Purchase
  • Recommended
Lebanon Home Depot is my go to store. Very clean and friendly. No issues.
Lebanon Home Depot is my go to store. Very clean and friendly. No issues.
by
  • Verified Purchase
  • Recommended
the young man by the name of Micah, in paints, went above and beyond helping me to get the right ...
the young man by the name of Micah, in paints, went above and beyond helping me to get the right color match I needed!
by
  • Verified Purchase
  • Recommended
Worst customer service in the lumber department on 8/13/2020 around 5:00pm until we checked out a...
Worst customer service in the lumber department on 8/13/2020 around 5:00pm until we checked out at 5:29 pm that we have ever encountered at Home Depot. Not helpful and never ask if they could help load on to cart or in truck the 6x6x10 post. Was very disrespectful when we asked him asked for help and when we asked to apply Veteran discount. Pitiful service from a respected place from the men working in the floor to the man at the register.
by
  • Verified Purchase
1 found this review helpful
Tiffany at pro desk is an awesome employee!!
Tiffany at pro desk is an awesome employee!!
by
  • Verified Purchase
  • Recommended
Waited months for wood for a porch to come in. From the time I received my original quote prices ...
Waited months for wood for a porch to come in. From the time I received my original quote prices went up $500. Wood finally comes in. Paid for on Friday for Tuesday delivery. Monday call say not all wood is there, it was at the time I paid for it. Had to cancel contractor so now is is not available until Oct. Old porch is torn off.
by
  • Verified Purchase
When visiting the Lebanon Home Depot store, associates were readily found, helpful and knowledgea...
When visiting the Lebanon Home Depot store, associates were readily found, helpful and knowledgeable. It is super to have this help when needed and a big plus for recommending this store to others.
by
  • Verified Purchase
  • Recommended
Always can find someone who works there to help me
Always can find someone who works there to help me
by
  • Verified Purchase
  • Recommended
Worse customer service ever received from any store. Purchased an in stock product over the phon...
Worse customer service ever received from any store. Purchased an in stock product over the phone. Next day, called store and associate stated product was ready for pickup. Drove 1 hour to pick up product. Arrived and they stated the product was still on the freight truck and they could not retrieve it for me to come back later or the next day. Requested refund. For an associate to tell me the item was ready for pickup and then offer no assistance upon arrival is very poor quality customer service. Will no longer purchase products from Home depot.
by
  • Verified Purchase
Products I was looking for were easily found. There were plenty of employees in the store should...
Products I was looking for were easily found. There were plenty of employees in the store should you need help. Assistance is readily available. Store was clean and organized. People were friendly, prices good and help available What else could you want?
by
  • Verified Purchase
  • Recommended
LOVE THIS STORE AND THE EMPLOYEES....ALWAYS HELPFUL AND USUALLY CAN FIND EVERYTHING WE NEED.
LOVE THIS STORE AND THE EMPLOYEES....ALWAYS HELPFUL AND USUALLY CAN FIND EVERYTHING WE NEED.
by
  • Verified Purchase
  • Recommended
Clean, very assistive employees.
Clean, very assistive employees.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 454 reviews

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