#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(949)389-0604
Tool & Truck Rental(949)389-0610
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
27401 La Paz Rd
Laguna Niguel, CA 92677
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Customer Store Reviews

  • 4.7 out of 371 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (371)
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Showing 1-30 of 371 reviews
Best of all Home DEPO in area about
Just bought new Stackable LG Washer Tower
by
    • Recommended
    Awesome customer service!!
    Honestly I'd shop here again! Everywhere I went there was someone to help which is pretty rare when lately! Usually I cant find anyone lol. Checkout was speedy and Lizanne so the utmost friendly person I've seen at a checkout lately!
    by
      • Recommended
      Good appl;iance department
      People in the appliance department are always very helpful and know the products.
      by
        • Recommended
        Great Appliance Service
        We purchased a dishwasher at Howards and when the delivery people came, they refused to install the dishwasher for the agreed-upon and already paid price. So we ended up going to Home Depot and the service was excellent and the delivery people did a great job with installation and did not attempt to charge us extra money. Sales person in the appliance department. Bill McDonald provided excellent service. Thank you.
        by
          • Recommended
          Home Depot Rocks!!!
          I’ve been making numerous purchases for my home remodel. The Home Depot Laguna Niguel Store more than meets my home improvement needs. I love the level of service, expertise, inventory and deals. Thank you!!!
          by
            • Recommended
            Excellent Employees with Christmas Tree help @ Home Depot!
            Look for your beautiful Christmas Tree this year at Home Depot, Laguna Niguel, The choices & prices and excellent but beyond that, the helpers / employees are phenominal - friendly, extremely kind, patient. I had a fantastic experience!
            by
              • Recommended
              Return
              Great customer service with a defective product.
              by
                • Recommended
                Shopping in the Garden area
                I had a great shopping experience in the garden area of the Laguna Niguel Home Depot store today. The employee working in the area walked me right over to find the watering can that I needed. It really saved me time in my search for the item.
                by
                  • Recommended
                  Great store!
                  I always find helpful managers, and well-trained salespersons who have knowledge about the items they sell.
                  by
                    • Recommended
                    Kym in the blinds/shades department
                    What a gem of a human being Kym is. All the way from her enthusiasm, knowledgebase and overall demeanor. She is such a positive person and goes above and beyond to find a solution that fits your needs. I wish there was a Kym in every department and not just blinds. Long story short, I got everything picked out and looking forward to my new roller blinds! I hope Kym gets evaluated by corporate as she should be elevated for the remarkable job she does! Thank you.
                    by
                      • Recommended
                      Always helpful
                      Employees are always so helpful
                      by
                        • Recommended
                        Amazing customer service and product line up knowledge!
                        We are in the Real Estate business. We purchased new appliances from Bill McDonald for one of our properties today. He was amazing. We received incredible customer service. His product knowledge was second to none. If you need appliances make sure to talk to him, he will save you time and money for sure.
                        by
                          • Recommended
                          Kitchen Design
                          Sharon in Kitchen design really knew her stuff.
                          by
                            • Recommended
                            Great garden center,
                            This store is clean and well stocked. Staff is helpful and there is plenty of parking.
                            by
                              • Recommended
                              Kevin best employee
                              He helped me check out and load my car. Im using a cane due to cast on leg for bone infection. I was stuck on patio chair and couldnt walk any further. He got me an electric cart to get me to checkout. He checked me out and went to my car and loaded my purchases into my car. He got me into drivers seat and saw that I was ok to drive home. I was so impressed with his kindness. Hard to find that level of concern these days. Ill never forget how kind he was to me. He is a great asset to your company. He is the best out there and deserves to be noticed for all that he did for me...a regular customer at this store. I was so impressed by his offer to help me and to take the time to see that I could get home safely. THANK YOU AGAIN, KEVIN!!!
                              by
                                • Recommended
                                Larry climbed the ladder just to get me one piece of sand paper!!
                                Several workers helped me find what I needed. Specifically Larry went over and above to find something that was labeled “no home” but was in stock in the store. He found it way at the top of the aisle and brought over a ladder and climbed it just to get me my one little piece of sand paper!! Shane the department head helped me look for the item too and then paged Larry to help me find the item. What a fabulous team!!! I’m so thankful that they cared!
                                by
                                  • Recommended
                                  Keep doing good work
                                  Bill McDonald, appliance specialist, did an outstanding job of helping me shop. He walked us through the options. Share the pros and cons of different models so that at the end we were VERY confident in our choice of refrigerator
                                  by
                                    • Recommended
                                    Exemplary employee
                                    Pia in Customer Service is fabulous. If you have a problem with a purchase/return, etc. she's the lady to go to! Thank you, Pia!
                                    by
                                      • Recommended
                                      It's All About Larry
                                      Larry continuously remains professional, pleasant, and a strong ability to think outside the box and solve problems. The man is irreplaceable.
                                      by
                                        • Recommended
                                        Helpful employees
                                        Sometimes when going into a hardware store, it's hard to find an employee to help locate a hard-to-find item, but this Home Depot had employees ready to help and going out of their way to find an item. From the Garden Department to Hardware, Home Appliances and Plumbing, this
                                        by
                                          • Recommended
                                          nice experience in homedepot
                                          by
                                            • Recommended
                                            Marcia in Appliances is the absolute best!
                                            We were looking for a frig/ freezer. We went to Home Depot and got great service from Marcia. We did go to comparison shop at the Howard's, Pacific Sales, and Ceasar's. I knew from the start though we were pretty sold on shopping from Marcia, and that is sure enough what we did. Marcia was outstanding in helping us with our purchase. She is thoroughly knowledgeable and positive and upbeat. She completed out purchase within minutes.
                                            by
                                              professionals
                                              salesman was great,, called his private phone later to change my purchase,, so appreciated
                                              by
                                                Good prices on garden soil
                                                Very happy with prices Manager even saw us buying in bulk and added another more cost effective option
                                                by
                                                  • Recommended
                                                  Excellent service
                                                  by
                                                    • Recommended
                                                    Easiest dishwasher purchase EVER!
                                                    Bill McDonald made my research into purchasing a new dishwasher streamlined, efficient, informative, pleasant.
                                                    by
                                                      • Recommended
                                                      Great products
                                                      The products are excelled and the nursery products all survive!
                                                      by
                                                        • Recommended
                                                        Horrible Customer Service
                                                        Customer service agent was extremely rude and was bothered by us asking questions about a product. When we asked for a manager to talk to we were told that he was to busy to assist with the issue.
                                                        by
                                                          LOVE LOVE LOVE Laguna Niguel Home Depot BECAUSE OF THESE KEY PEOPLE
                                                          I WOULD LIKE TO SAY A SPECIAL THANK YOU TO KYLIE, TRACEY, JOSH AND JARED FOR THEIR AMAZING CARE OF OUR FAMILY WITH A PRODUCT ISSUE AND THE DELIVERY SERVICE. WE CANNOT THANK THEM ENOUGH FOR THEIR CARE AND KINDNESS TO OUR FAMILY DURING A DIFFICULT TIME WITH A MOVE FOR US
                                                          by
                                                            • Recommended
                                                            Great service
                                                            Everyone there was friendly
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 371 reviews

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