#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(919)217-5964
Tool & Truck Rental(919)217-5965
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1020 Shoppes At Midway Dr
Knightdale, NC 27545
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Customer Store Reviews

  • 4.7 out of 586 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (586)
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Showing 1-30 of 586 reviews
Garden section had only a cashier in it causing me to waste time. Once I found someone to help m...
Garden section had only a cashier in it causing me to waste time. Once I found someone to help me in special services I was extremely please with the 73 year old gentlemen who found a card, watered my new tree, took it to checkout and assisted with my purchase and delivery. I would definitely like to recognize this employee for his interest and service which was over the top.
by
  • Verified Purchase
  • Recommended
It was very easy to get assistance, the store was clean, the items were easy to locate and access...
It was very easy to get assistance, the store was clean, the items were easy to locate and access. Once again staff was friendly and excellent customer service.
by
  • Verified Purchase
  • Recommended
I was in the Home Depot store in Knightdale today. Keesha was extremely friendly, outgoing, knowl...
I was in the Home Depot store in Knightdale today. Keesha was extremely friendly, outgoing, knowledgeable, and willing to go above and beyond to make sure I had what I needed to be able to do my job. She's an awesome representative of The Home Depot.
by
  • Verified Purchase
  • Recommended
Whenever I visit the Home Depot in Knightdale, I am able to get what I'm looking for. Everyone is...
Whenever I visit the Home Depot in Knightdale, I am able to get what I'm looking for. Everyone is very helpful and often go with me to find what I need !!
by
  • Verified Purchase
  • Recommended
The workers at this store is very friendly and pleasant!!1
The workers at this store is very friendly and pleasant!!1
by
  • Verified Purchase
  • Recommended
Very pleasant experience as always with this store.
Very pleasant experience as always with this store.
by
  • Verified Purchase
  • Recommended
If this store location is convenient for you, I highly recommend you shop at The Home Depot, Knig...
If this store location is convenient for you, I highly recommend you shop at The Home Depot, Knightdale Store #3663. Their staff is friendly and knowledgeable. They will gladly answer your questions and help you find the materials or supplies you are looking for. The store is clean and well-organized. If you need assistance it's readily available. Excellent customer service!
by
  • Verified Purchase
  • Recommended
Outstanding customer service by people that actually care! Thanks to Dayana for showing interest ...
Outstanding customer service by people that actually care! Thanks to Dayana for showing interest and caring and going above and beyond!
by
  • Verified Purchase
  • Recommended
Store personnel friendly and helpful. Shopping center has a chic-fil-a in it which creates traffi...
Store personnel friendly and helpful. Shopping center has a chic-fil-a in it which creates traffic control issues.
by
  • Verified Purchase
  • Recommended
You have a variety selection and appreciate Dayana helping me find the closest store in stock.
You have a variety selection and appreciate Dayana helping me find the closest store in stock.
by
  • Verified Purchase
  • Recommended
Customer service exceeds my expectations
Customer service exceeds my expectations
by
  • Verified Purchase
  • Recommended
extremely helpful and will be excited for you and the projects yoou are doing
extremely helpful and will be excited for you and the projects yoou are doing
by
  • Verified Purchase
  • Recommended
Every associate I encountered was friendly and helpful - a real change from most home improvement...
Every associate I encountered was friendly and helpful - a real change from most home improvement stores where employees don't even bother to take you to find what you're looking for. Worth the ride from Raleigh!
by
  • Verified Purchase
  • Recommended
Dayanna helps everyone out a lot!
Dayanna helps everyone out a lot!
by
  • Verified Purchase
  • Recommended
I have never had a cashier try so hard to not give me an advertised discount on a product as the ...
I have never had a cashier try so hard to not give me an advertised discount on a product as the self checkout attendant did during my visit to the Knightdale, NC tonight. I will be reluctant to come back to this location.
by
  • Verified Purchase
Best customer service from cashiers to lot associates. Thank you
Best customer service from cashiers to lot associates. Thank you
by
  • Verified Purchase
  • Recommended
Store was clean, items were easy to find. Associates were friendly and very helpful. Checkout, Li...
Store was clean, items were easy to find. Associates were friendly and very helpful. Checkout, Linda was so very helpful as well as AJ. Our experience was very refreshing.
by
  • Verified Purchase
  • Recommended
Poor customer service at this location; I requested assistance for a 2 x 4 board to be cut in the...
Poor customer service at this location; I requested assistance for a 2 x 4 board to be cut in the store. Employee was busy and said that he would meet me in the cutting area in 10 minutes. After 20 minutes, I went to look for him and went to another employee for assistance. I was never able to get the board cut; after another 15 minutes, I left the store.
by
  • Verified Purchase
Great garden associates and cashiers
Great garden associates and cashiers
by
  • Verified Purchase
  • Recommended
Jason from the Paint Department provided great customer service! Our room turned out great! Thank...
Jason from the Paint Department provided great customer service! Our room turned out great! Thank you so much!
by
  • Verified Purchase
  • Recommended
Store always has what I need. Staff friendly and helpful. Store very clean and organized.
Store always has what I need. Staff friendly and helpful. Store very clean and organized.
by
  • Verified Purchase
  • Recommended
The store was clean and well stocked. All staff were helpful. We always find what we need
The store was clean and well stocked. All staff were helpful. We always find what we need
by
  • Verified Purchase
  • Recommended
We stopped at this Home Depot to look for an appliance. Like most stores that sell major applian...
We stopped at this Home Depot to look for an appliance. Like most stores that sell major appliances, many of the items were out of stock (due to backlogs from COVID and trade restrictions, etc.). However the salesperson who helped me gave me information about an appliance that was considered “clearance” but it was exactly what I needed. She was very friendly and knowledgeable and made the experience easy. I didn’t get her name, but she works in the appliance department.
by
  • Verified Purchase
  • Recommended
Hope you don’t expect to receive friendly customer service here. Will never shop at this location...
Hope you don’t expect to receive friendly customer service here. Will never shop at this location or any other Home Depot again.
by
  • Verified Purchase
This store has everything you need.
This store has everything you need.
by
  • Verified Purchase
  • Recommended
The employee in paint today was so helpful, efficient, friendly, had great CS, and made sure to g...
The employee in paint today was so helpful, efficient, friendly, had great CS, and made sure to give me all the info I needed and some! I wish I remembered his name, but he made the trip to Home Depot really great!
by
  • Verified Purchase
  • Recommended
The store was pleasant and easy to walk while looking around. Pleasant visit found one of two ite...
The store was pleasant and easy to walk while looking around. Pleasant visit found one of two items. I used the restroom which was clean but no soap from auto dispenser, a minus to me!
by
  • Verified Purchase
  • Recommended
The store is always clean and organized. Employees are friendly and helpful. Customer Service Dep...
The store is always clean and organized. Employees are friendly and helpful. Customer Service Department is engaged in whatever you problem/concern may be. I enjoy this store and so does my wife who loves to browse the aisles looking for the latest trends in home decor items.
by
  • Verified Purchase
  • Recommended
Store was clean and organized. With all the stress with this covid stuff, I enjoyed getting out...
Store was clean and organized. With all the stress with this covid stuff, I enjoyed getting out for a while and all the personnel at the store were so friendly. They made you feel good!!!!
by
  • Verified Purchase
  • Recommended
This store is very friendly and provide excellent customer service and they always say thank you ...
This store is very friendly and provide excellent customer service and they always say thank you to me when I leave the store.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 586 reviews

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