Reviews for Knightdale #3663

Today I went to the knightingale boulevard location and the workers there did not speak to me today. When I was concerned about what I was looking for, showing intense interest they still did not even ask if I was looking for something. It made me feel like they didn't care about my efforts of choosing there hardware superstore today.

We wanted to buy some light fixtures that cost $304 but where on sale for $76. We did not see them on the shelf so we asked the employee to help us get it or where the information was. The employee was very professional and polite he explained to us that he did not see any so we saw another that was pretty much the same but was at a cheaper price of $299 compared to $304. We asked if there was anyway we could get these and price match it for the one on sale. He said he was unsure, that he would Ask a manager and told us to wait. After he came back he explains the manager said it was fine he wrote down the codes for us and we proceeded to check out. At the check out the cashier was friend but she explained it was over her limit so she called the manager. When the manager arrived I think his. And starts with a p, he did not introduce himself he came over ask the cashier started speaking to him he immediately said no he did not even acknowledge the fact the the other employee had already spoken to someone about this prior to us checking out. He did not try to look for alternatives or help in any kind of way! Overall the product we where getting is cheaper then the one they had on sale. We where not upset about the money but the way it was handled.

Trenessa helped me with great customer service! Love this store!!!

I stopped shopping in the Knightdale store in general because the selection of plants is not so great, and what the do have, they are not watered consistently and start looking close to dead -- with exorbitant prices.

We travel to the Knightdale Home Depot often. We especially like the blinds and the fact that they cut the width to make them fit out windows. Jordan was very helpful.

Has been a great experience and pleasure to visit a store with great employees from the return counter to the whole department. Floor staff very helpful, very friendly.

I love the Home Depot store

I GO FREQUENTLY TO BUY DIFFERENT STUFFS. IS THE BEST IMPROVEMENT STORE IN THE AREA.

We had two wonderful people help us find what we needed and get checked out in very quick fashion! Thanks to Charles and Carmen!! Great employees!!

I was searching for several items and Elisabeth - a store associate- immediately asked to help me. She was professional, and helpful- she knew exactly where all the items were located and without hesitation. Thank You Home Depot for Elisabeth!! It made my shopping experience pleasant.

Whenever i rent tools, i sometimes need help with the accessories or alternatives options. The staff at this store are great especially Treal!

Sarah at the self checkout register did a thorough job finding me help to unlock a desired product. She greeted me kindly and swiftly helped me get check out! She made my experience more pleasurable and expedient.

I was pleased that this store had all of the products I needed so I could do my task. The customer service was great and the techs were knowledgeable, courteous and skillful. I enjoy visiting this store

I had to make two trips to Home Depot. Both were excellent experience for me on the purchase. The loading of the truck are we definitely going to Home Depot before.

Mr. Christopher Brown helped three other persons while helping me and that translated into more business for Home Depot – I loved his attitude! Usually, associates don't even talk to others while they help one person, as if that particular person owns him at the time, or, the matter needs their undivided attention. Many times, I had left the stores for lack of help from associates while shopping for specialized items. Mr. Brown was soliciting others while he was helping me but I didn't even mind a bit because he gave me as much help as I needed without any reservations. He provided technical expertise, guiding me to pick the right LVP, and the underlayment I needed, took the materials to the checkout counter and finally loaded them in my car. Obviously, he is doing several persons job single handedly and providing service above and beyond him. He is an asset to his employer.

Brad and Chris both asked if we needed help and spent time helping us find everything needed to remodel a shower. So refreshing to not have to hunt someone down to help you.

The level of personal service at this Home Depot reminded me of the past when you received personal assistance from people that really cared!

everyone was so nice and patient

We didn't need much, except we needed some lumber that needed cutting. The assistance was incredible! He got us a cart and waited patiently while we waited for our family to call with the measurements. He didn't even roll his eyes when we said the length was 4 ft plus 6.5 inches! The assistant manager on duty was quite helpful and treated his employees respectfully. The trip was in - get help - get out - get help loading the van.

I was buying a product and I was told that they probably couldn’t give many options because the store policy! But I’m glad that Lizzy the manager at the time was able to help so if I was y’all and if I had a issue I would go to her without a question ask

I love coming to this homedepot. They have everything I need from cleaning supplies to remodeling my bathroom. I especially like interacting with all the cool staff working here; no matter what I got going on the people here seem to know every which way to help me with my home projects and they always give me good suggestions. I always recommend this location.

This store is amazing. Staff goes out of their way to assist you and finding what you need. I was having a hard time finding what was needed. I was approached and ask by staff for assistance. That I’ve not seen in a long time. Thank you so much.

Husky toolbox worth every cent

Looking to do a kitchen remodel and Gary in the kitchen department was very helpful. Also the store manager was very helpful. Employees asked if they could help me find an item I was looking for and the cashier that I checked out with was friendly and told me about a sweepstakes I could enter.

CHRIS IS THE MAN GAVE M BEST SERVICE I HAVE EVER HAD AT A HOME DEOT GIV HIM 10 STARS

Lovely store, just hope you don’t have the misfortune of dealing with Fatou. She is what is wrong with customer service.

I purchased a few items and what was the best was the service

The Knightdale Home Depot has the friendliest employees. They are knowledgeable and patient. The store generally is very well stocked and clean. Anyone there is always happy to help you with your projects

This store has the best customer service and went above and beyond to load an oversized item that I was certain would not fit my vehicle. The assistant store manager is amazing!

See Teri in appliances. She is very knowledgeable and helpful