Reviews for Knightdale #3663

I just had to leave this personal review of the Home Depot in Knightdale North Carolina. Absolutely wonderful customer service. Let's start with the Tool Rental Team. T and Shelly are absolutely a pleasure to work with; they provide excellent customer service nothing less than five stars. Alex and Mike were a great compliment to the team when it was time for me to get my refrigerator and load it up. They all provided excellent support. I work with the individual named Teri as well. Bless her heart, she means well. Also a lot of what happened would not have been accomplished in the time frame I needed it if it was not because of the wonderful store manager Stephanie. Even when it came down to me having to drop off the trailer she was more than happy to help. I don't leave comments often especially on stores that I go to quite frequently, but the amount of support and customer service I received yesterday was beyond spectacular. As a result I have switched stores and made the Knightdale store my favorite. A sincere thank you to everyone!!!

Customer Service was excellent!

I had a very good shopping experience Look for Elizabeth. She is very helpful

I went to purchase a trimmer and employee went beyond my expectation in customer service! Great job French thank you for helping me!

Spencer who works in the painting department is helpful, kind and friendly. He's very knowledgeable and helped us not only pick out how much paint we would need but also the finish! Amazing employee!!

Plumbing department was well stocked and organized. Employee in this department was more than helpful.

Rick did a fabulists job helping me by a grill today. He is exemplary of what I find in the employees at Home Depot. The store is well stocked, neat, and employees are great!

I enjoy shopping at Home Depot I just wish we still had one in Wilson but nevertheless I always enjoy the trip all the way to Knightdale and the customer service is always on point

Purchased 2 gallons paint

The store employees were very unaware on who job it was to assist me in purchasing a new grill that was outside. Garden vs customer service. But once we they did figure it out they were nice.

Purchased paint 5/25/23

Purchased a washer on 05/20/2023 had a great experience dealing with the transaction.

Judy I love her and this store is always a great place to come in and get what you need! Never let you down! Phenomenal customer service! Thank you again Home depot!

Donna provided excellent customer service and went above and beyond to assist us with a very large purchase. Thank you, Donna!

In a time when customer service is hard to find, this store gave me GREAT customer service. Several different employees asked if I needed assistance and then followed through on helping me locate it.

Needed help finding what I needed, self checkout receipt printer wasn't working, everyone got together & got me everything I needed.

Me and my wife bought a Fridge last Saturday, and went back this Saturday to buy a washer and dryer. She's awesome.

We recently moved here from Michigan and this store has been our go to for all of our home needs ever since. We’ve been multiple times and have never had a bad experience. Every time we encounter a new employee they always go above and beyond and burst with positive energy. Highly recommend.

I shop for building materials and kitchen appliances regularly at the Knightdale NC location because it's located within five minutes of my office. I was very happy to see Home Depot adding the rental department. Thank's, Emory York

I just wanted to thank Elisabeth for her excellent customer service today. I went into the store and was looking for something specific that I should have been looking for at an auto parts store. But she was able to narrow it down and take me to the product I needed. I then also purchased a few more tools than I planned on buying. Thank you again so much Elisabeth for the great customer service!

I purchased three new appliances that were not available in the store. The sales associate, AJ at the Knightdale store was a super star in helping me. It took a while but he was there to the end and told me what to expect etc. He was polite and knowledgeable and gave great advice. Thank you AJ.

I shop at the store since I moved to the area and I've been renovating my entire house. This Home Depot is very convenient not only for its location but also for the items in store and the staff that is always friendly and helpful.

I will definitely be back

I like this Home Depot. Very nice staff there. And they are helpful.

Went to the store for something was supposedly in stock. Turns out the employees didn’t know they had it. A village came to my rescue and offered alternative solutions. They were warm, friendly and patient. Eventually another CSR heard of my dilemma and found the item in another spot. Thank you Miss Yvette, Blanca and Wynter! You ladies were absolutely amazing. Vale C

Tlyer allowed a great experience

I always find great deal at this store

Joshua is an excellent employee. He assisted me with all my questions and needs.

Product is fine - some sales help helpful, others just there to get a paycheck.

I purchased a Glacier Bay Toilet from Home Depot my husband and I decided to install it ourselves; the install was so easy it only took about 40 minutes total to install and the toilet works great so proud of ourselves we are now going to replace the other two saved ourselves over $200 install fee I want to thank Joshua and the other worker whose name I did not get (so sorry) for being so patient with me answering all my questions and helping me to choose just the right toilet for my home.