Reviews for Kifer Rd #640

The sore wasn't very crowded so I had time to read the labels and pick what I wanted.

Quick friendly service, very helpful associates on the floor and at the cashiers desk as well. Store well stocked as well as reasonable pricing!

Great store! Everything you needed was their at your fingers.

Great store with a revolving celebration of succulents.

The cashier, Liz was so pleasant to work with. It was easy to see that she enjoyed doing her job, and she did it well!!! Very friendly and helpful. I wish all of the cashiers were as friendly and helpful as she was.

The appliance specialist is very friendly. He made a lot of phone calls to help me get approved on a discount I requested.

Online inventory not accurate with In-Store Inventory: I discovered Home Depot sells car batteries so I order an Exide Extreme 35 Auto Battery since it had good reviews. After seeing 3 in stock online at the #0640 Sunnyvale store, I purchased the battery via Paypal and planned to pick up. Upon arriving at the store to pick up the battery I was informed by staff that after searching their inventory, there were NO Exide Extreme 35 Auto Batteries on their shelves. Very irritating and inconvenient since all other Home Depots were too far for me to travel so my order was refunded. All my other past experiences at this location have been very positive.

Home Depot in Sunnyvale is probably one of the cleanest and organized store I have ever shopped at. Josh was so helpful and gave such amazing service. I love that the employees are happy, friendly and want to help you. Such a nice hardware store to shop at for sure!

Excellent customer service, organize and clean store. If you need appliances, look no further, this is the place to go!

If you had a hand out sheet (alphabetical) with aisle location of all products, would save "hunt and peck" method. I have trouble with legs and can't walk back and froth across the store. Just got old too fast and have injuries. I think you'd sell more too.

Rajesh is very friendly and helpful.

The store that I went , I was not satisfied was on De Anza Blvd, Cupertino. Not on Kifer Road, Sunnyvale. Maybe that was their system to assist people. I prefer to have someone call for me, explain to me , be supportive and assist me, rather saying, " You can call from this phone just like we do and talk for yourself. " Then I asked her, " Then what are you doing here for ?" I was not pleased. Also there was only one staff in that section and including myself, 3 customers waiting. Not good !

Checkout cashier was rude and tried to force me into getting a Home Depot card. I’ll defin drive to another location to avoid this experience again.

I have purchased several items from this depo and every items I purchased are of good quality and long lasting. It is nice to shop in there.

Conveniently located, employees are always friendly and helpful, always have what I am looking for or need.

small , needed to go to san jose store for better selection

close by and had what i was looking for

close by, not as big as cupertino store but has decent selection

My experiences in the Appliances department was fantastic. Mike Slavin helped me get my top-loading washer in just a matter of minutes. Prior to entering Home Depot I had gone to the area Fry's and Lowe's and was met with abysmal customer service not to mention lack of inventory across the board. Mike pulled up the exact model I wanted, made sure the price was on par with Lowe's, and completed my order with the scheduling of delivery/hauling away the old washer in just minutes! I was thrilled. Right after I thanked him another lady also came up to say the same thing - she said Mike really helped me out as well. Thank you, Mike!

Store was Busy but Cashier Kelly on register #2 when I was there on 4/13/18 around 3pm was very polite and professional asked me to sign up for a credit card to get a discount on a Ryobi Drill I was buying I told her I may have bad credit but she told me let’s give it a try I did not get approved but she still gave me a gift out of a shopping cart of stuff I ended up getting some light bulbs for free. She made my Day I can’t even remember when a cashier was so nice to me anywhere Thank You !

It is a large store, but unfortunately the staff is not very knowledgeable of their inventory and they are not very helpful. They act like they know what they are talking about but very defensive. Go to Orchard for service.

Great products as great employees always helpful.

This store has been helpful for our entire home remodel over the years. The employees are very helpful and take the extra time to find what we needed. Angelina Martinez is an especially outstanding, competent, and kind employee.

everything is good.

Great service at the store. Jim from Tools department helped me pick the right screw driver quickly. I have always found staff here very friendly and helpful. I spent an hour at other home improvement store looking for the screw driver and ended up getting the wrong size by myself.

My experience: - Friendly/knowledgeable staff - Good selection - Easy returns without a receipt using your credit card or you can get store credit - Clean store

The employees are friendly and help to me everytime.thanks The Home Depot

Friendly employees and good quality

Great service from start to finish! Thank you everyone at The Home Depot and my super nice cashier, Arlene!

Better service since there are more help. Employees are more courteous now.