#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(408)524-0200
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
680 Kifer Rd
Sunnyvale, CA 94086
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Customer Store Reviews

  • 4.4 out of 270 reviews
88%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (270)
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Showing 1-30 of 270 reviews
Great store!! Good employees
Great store!! Good employees
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Ask for Rani or Carlos within Kitchen Design dept. They are two of the most dedicated employees,...
Ask for Rani or Carlos within Kitchen Design dept. They are two of the most dedicated employees, and made navigating the complexities of large kitchen redesign easy- which was a huge relief for me, having never undertaken such a large product before. They deserve the highest praise for outstanding service to their customers.
by
  • Verified Purchase
  • Recommended
4 found this review helpful
Everyone at the Kifer Road store seems anxious to please and during these difficult times their k...
Everyone at the Kifer Road store seems anxious to please and during these difficult times their kindness is greatly appreciated. Whenever I shop there, I seem to return with a nice story / positive experience to share. We all benefit from more kindness and I am happy to shop here. The pickup at curb works very well also. I have never waited more than 5 minutes. I would say, all in all, this store has adapted well to the challenges of retail these days and that's why I gave them 5 stars.
by
  • Verified Purchase
  • Recommended
The staff at Customer Service really went above and beyond on my visit to this store on April 20,...
The staff at Customer Service really went above and beyond on my visit to this store on April 20, 2021.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
everybody at this store are helpful and assisting well enough to find my needs.
everybody at this store are helpful and assisting well enough to find my needs.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Thanks Marianne for helping us today.
Thanks Marianne for helping us today.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Had a positive experience getting help from store workers Vic & Jim today. I needed a product tha...
Had a positive experience getting help from store workers Vic & Jim today. I needed a product that was only on the top overstock area. Vic helped me and found Jim to operate the forklift. They both were very nice and quick to help me out. When I saw Jim later when checking out, he apologized that it took so long to get the item down and thanked me for my patience. I thought they had worked quickly and didn't think the wait was long at all, but I appreciated the great customer service these two gentlemen provided.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
If you are a not a contractor and have difficulty standing in one spot for any length of time bri...
If you are a not a contractor and have difficulty standing in one spot for any length of time bring a chair. The check-out lines can be a real killer when there is only one checker.
by
  • Verified Purchase
They were surprisingly friendly and helpful on my last visit. 3 employees helped me out.
They were surprisingly friendly and helpful on my last visit. 3 employees helped me out.
by
  • Verified Purchase
  • Recommended
My HD always gives good service b4 difficult to find team member available past year seems to be...
My HD always gives good service b4 difficult to find team member available past year seems to be Improved! Guy in plumbing made an announcement for a team member to meet in electrical. I truly needed a full tutorial because CFL, LED & Basic bulbs. Alex showed up quickly & had amazing electrical knowledge, was very patient, enthusiastic, helpful. was everso grateful & made it possible for 2 customers w/quik inquires to jump in he had vast gen store info to satisfy them. Thank you ALEX!!!!!!!
by
  • Verified Purchase
  • Recommended
1 found this review helpful
I like this store. Shabnam who cashier in this store is very helpful.she gave me a lot of guidanc...
I like this store. Shabnam who cashier in this store is very helpful.she gave me a lot of guidance and was very kind. She opened a credit for me and gave me a discount. Thank you Shabnam
by
  • Verified Purchase
  • Recommended
1 found this review helpful
experienced helpful and friendly assistant services.
experienced helpful and friendly assistant services.
by
  • Verified Purchase
  • Recommended
Their supplies for the electrical items I was looking for may not be fully stocked, Zoltan K., th...
Their supplies for the electrical items I was looking for may not be fully stocked, Zoltan K., the electrical department supervisor, went out his way to assist and even price adjust certain items just to satisfy me as a customer. His dedication and devotion are excellent and need to be recognized and commended! Thank You, Home Depot, store #640 in Sunnyvale, California!
by
  • Verified Purchase
  • Recommended
I find all employees are very nice and helpful. I always shop at Sunnyvale store.
I find all employees are very nice and helpful. I always shop at Sunnyvale store.
by
  • Verified Purchase
  • Recommended
Loved the amazing customer service I received from everyone in the store. Especially Jessie....I ...
Loved the amazing customer service I received from everyone in the store. Especially Jessie....I had no idea what I needed and she went out of her way to help me. Thank you!!
by
  • Verified Purchase
  • Recommended
Amir, the Home Depot representative at the Customer Service Desk provided me with an exceptional ...
Amir, the Home Depot representative at the Customer Service Desk provided me with an exceptional experience in addressing my specific concerns. I had made some purchases the previous day through a promotional offer by Milwaukee Cordless Tools (Milwaukee Customer Service Number 1-800- Sawdust: great service as well). Following the purchase, I had second thoughts on the specific tool selections I had made and I decided I wanted to exchange/swap one of the tools. Though this exchange was within the parameters of the promotional offer, it would take some effort to make it happen. Amir provided the results desired and did so within the guidelines of the promotion and Home Depot policy. Amir and the Sunnyvale Home Depot on Kifer Road, have earned my tool purchasing loyalty going forward. Thank you!
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Julian, the manager at the Sunnyvale location on Kifer Road, consistently exceeds expectation. Th...
Julian, the manager at the Sunnyvale location on Kifer Road, consistently exceeds expectation. Though his responsibilities are many, I have witnessed his willingness to address individual concerns through completion. His efforts have made a difference in my shopping experience there and though there are several locations in the area, the Kifer Road location will continue to receive my loyalty as a Home Depot customer. Home Depot would do well to retain his services. His efforts are greatly appreciated. Thank you!
by
  • Verified Purchase
  • Recommended
2 found this review helpful
I’ve got to hand it to Rani who works for kitchen department—she’s a great designer! They did a ...
I’ve got to hand it to Rani who works for kitchen department—she’s a great designer! They did a superb job on my kitchen layout!
by
  • Verified Purchase
  • Recommended
4 found this review helpful
I am very satisfied with the service this Home Depot provided especially an employee called Austi...
I am very satisfied with the service this Home Depot provided especially an employee called Austin who helped me load my materials bought to my truck. He did his work with great service!
by
  • Verified Purchase
  • Recommended
friendly workers , thanks to cashier Brittany
friendly workers , thanks to cashier Brittany
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Front end associate are very helpful. Roland find something I can’t find. And he even scan all my...
Front end associate are very helpful. Roland find something I can’t find. And he even scan all my stuff in self check out.
by
  • Verified Purchase
Our checker Elena was friendly, helpful and pleasant.
Our checker Elena was friendly, helpful and pleasant.
by
  • Verified Purchase
  • Recommended
Liz, the cashier, was very helpful and knowledgeable. Very friendly
Liz, the cashier, was very helpful and knowledgeable. Very friendly
by
  • Verified Purchase
  • Recommended
They have a very Polite and a professional employee in the store.
They have a very Polite and a professional employee in the store.
by
  • Verified Purchase
  • Recommended
My Home from Home place to go! Always find the help and products I need to complete my home repa...
My Home from Home place to go! Always find the help and products I need to complete my home repairs. Representatives are helpful and obliging!
by
  • Verified Purchase
  • Recommended
This location has friendly and knowledge staff. This store is always a great place to do busines...
This location has friendly and knowledge staff. This store is always a great place to do business with.
by
  • Verified Purchase
  • Recommended
I always enjoy my visits to Home Depot , and find selection and value, each and every time!
I always enjoy my visits to Home Depot , and find selection and value, each and every time!
by
  • Verified Purchase
  • Recommended
This is my go-to Home Depot location. I am always impressed with the quality of service and ease...
This is my go-to Home Depot location. I am always impressed with the quality of service and ease of shopping in this store. You all are awesome.
by
  • Verified Purchase
  • Recommended
Great place to buy anything a handyman would need. Staff are helpful.
Great place to buy anything a handyman would need. Staff are helpful.
by
  • Verified Purchase
  • Recommended
The only helpful person here was a woman named Marianne. Everyone else made my shopping experienc...
The only helpful person here was a woman named Marianne. Everyone else made my shopping experience worse (e.g. the check out guy voided my gift card and so I couldn't use it because apparently the system takes 24 hours to reboot the reload the gift card balance, and one of the associates belittled me as "young" and "inexperienced home owner" that needs to keep learning my lessons. Overall would not recommend (but please give Marianne a raise!).
by
  • Verified Purchase
Showing 1-30 of 270 reviews

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