Reviews for Kifer Rd #640

I found the associates at this store to be very knowledgeable and helpful. The store was orderly, clean and easily to navigate.

The employees are extremely helpful and take the measures in order to Keep everyone safe from Coronavirus.

Today, April 19, with covid19 still a threat, some employees weren't wearing masks. One employee was coughing (repeatedly!) into his hand and operating the touch screen on the key cutting machine. Be better, HD: mask up, train your employees, and have a culture where one employee can remind another to behave.

During this Covid19 virus is the time to promote appreciation of Home Depot's dedicated employees, they’re just not putting food on their tables, they are truly at the front lines and promoting good will and deserve a little extra, use your words, thank them for their service.

Special appliance order was scheduled for home delivery. I heard nothing until I called on the promised delivery date to learn the appliance was damaged from the vendor and there would be no delivery. Their website to check the status of the order does not work - they acknowledged this recurring website problem.

Great people

Great customer service

ALWAYS RECEIVE GREAT CUSTOMER SERVICE, SPECIALLY DEBRA THE CASHIER WHO HELPED ME ON MY LAST V ISIT

This store has a lot of variety of products and fair prices

Amazing customer service

I appreciated the attitude and help loading the items in my car

I purchased an item at Home Depot with a HOME DEPOT GIFT CARD and had a balance of under $10. Under California state law, cards with a balance of less than $10 may be redeemed for the remaining value if the consumer asks. I asked for the balance. The store employees refused to do this. The supervisor at Customer Service acknowledged the state law, but said that Home Depot does not give consumers their small gift card balance. I am sad and disappointed.

BEST STORE FOR HOME supplies

Love this store, they know how to get the job done when it matters most with customer service.

Poor customer service. Not even the manager was willing to help! Keep it up and you will go out of business in no time.

Very close to my residence. Convenient . :0)

THEY HAVE A STUPID BEEPING CAMERA IN THE ELECTRICAL SUPPLY AREA, THEY'RE TREATING ME LIKE A CRIMINAL BECAUSE I HAVE A PULSE AND WALKED DOWN THE AISLE. THIS IS DEMEANING AND DISRESPECTFUL OF THEIR CUSTOMERS. I'M GOING TO THE COMPETITION NEXT TIME

Very busy you are very busy at this store. The hot dogs outside r the bomb!

Have two choices of Home Depots, one in Santa Clara and one in Sunnyvale. I find the one inSunnyvale very handy (Since they closed the OSH store in Santa Clara). But the Sunnyvale store is not as well organized as the one in Santa Clara and the Santa Clara Store is cleaner.

Great and friendly staff!

Great Friendly staff

Picked some sheet plywood and had them cut it. They we so helpful (I am 70 so need help carrying stuff) including the young lad collecting carts in parking lot. Would recommend this store.

Garden area cashier Debra is very helpful to answer my questions.

Yes - they do have a price match guarantee policy even though their cashiers may say there is none. It's on the policy sheet by check out. The staff working the aisle was helpful, cashiers not so much.

I receive good service every time I go to this location.

Totally surprised how much better it has become compared to nearby competitors. There are knowledgeable people everywhere ready to help. Others are like a ghost town for service.

It would be nice if they had a rewards card without the credit card. Also, they should do a price-match with the competition.

No one available to cut lumber. No one answers the phone. Employees hostile to customers.

Excellent service!

Very clean and neat shelves