Reviews for Ithaca #6155

I bought a grill and happen to go a stellar deal on the upgraded version as I was lucky enough to be at the right store at the right time, with a fantastic group of employees who listened to my needs and got me the best deal I have gotten in a few years thanks to this fantastic inflation period our country is in.

The staff helped me find exactly what I needed in a timely fashion. I highly recommend this store.

Great staff! Upper management should treat them better and pay them more.

Jen was the very kind women who helped me out! So kind, smart and very helpful. She definitely deserves a bonus for how awesome she was!

From the moment I entered until I checked out the staff was always there to answer questions and assist.

When I got in store I was looking for self centering hinge bit and some advice on getting snowblower to start. The first associate I walked up to was happy to help. His advice is very helpful. I asked for directions for self centering hinge bit. he directed me to location and when I got there a local person said he had just bought one a couple of days earlier and handed it to me. When I got to check out Shyanne helped me get my veteran's discount and walked me thru self checkout and was cheerful and happy to help. This is a well run store as far as I could tell. I would recommend it to others.

A year or so ago, I was very frustrated with the lack ok of lumber and flat carts. Took about 5 minutes to find one empty one day. That combined with isled that were clogged with seemingly unnecessary obstacles. I can say that this has been addressed throughly. Every time I go in now, which is often, there is a long line of carts. And clearer isles. The staff has always been great. Pro desk staff is awesome.

Water bottles in right place

Excellent employee in the paint department by the name of Bonnie exceeded our expectations of helping us find the proper color stain. She was very pleasant and courteous thank you Bonnie

Friendly store. Great customer service. A women by the name of lori is very sweet and knows what she is talking about

It is always a pleasure to shop at The Home Depot in all departments. I purchased almost all of the materials to; completely rebuild & remodel a wing of my daughters house, build 3 decks, build 2 covered porches, build a gazebo, convert my sons 2 car bare bones garage into an environmentally controlled fully electrified & lighted luthier's work shop, completely finish out an empty 1680 sq. foot basement with electric, kitchen bathroom, laundry, & a bedroom, remodeled my bathroom, laundry room, & living room while living in the house, completed numerous other somewhat smaller home improvement projects in my own homes & the homes of relatives & friends. Most of this since I retired in 2014. Throughout, the Home Depot has provided quality materials, helpful suggestions, and timely delivery of large orders. I have never had to return any product due to defect or quality concerns. Over these years regular price comparisons with other area building material suppliers have shown The Home Depot's prices to be both competitive & fair. Throughout all of this I have amassed a plethora of Ryobi ONE+ battery operated & Rigid corded power tools. All of these have proven to be of good quality and have provided excellent service. Finally, I find shopping at The Home Depot to be akin to a kid in a candy or toy store.

Nyasha was very helpful delivering to me me a great shopping experience!

Forced self checkout is a deal killer for me. Done with this company.

workers where nice and helpful. New what was seasonal and not.

I know the store and they don’t just move things around a lot like other places

As a consumer, my most valued aspect of shopping is customer service. Today, Judy Carter assisted me from start to finish with an upright freezer purchase. She was quick to answer my customer service call. She went to the computer to dig for availability. She even went to the morning delivery truck to get details on the unit dropped off that day ... the exact one I needed and purchased on the spot! Judy was pleasant, considerate, energetic and very knowledgeable. A few other associates I passed in the store were very cordial as well. Thank you Home Depot for investing in your most precious asset: your staff!

Thank You Dawn for being the best ever person that i have dealt with at any Home Improvement store. I felt they had one of the cleanest stores i have been into lately, The ladies in the front as i was picking up my products, you rocked out the kindness as well. Thank you

I'VE BEEN GOING TO HOME DEPOT FOR A FEW MONTHS AND EACH TIME I STOP BY AND HAVE A QUESTION, DEX IS THERE TO HELP. REALLY CALM AND PATIENT WITH ALL YOUR RANDOM QUESTIONS.

This store has some of the best associates that Home Depot has to offer anywhere

This store has all that I need for my home repairs. The prices are reasonable. The quality of the products are superior. I enjoy shopping here because the employees take a real interest in my purchases and are kind, helpful, and professional.

Good clean store - occasionally a little hard to navigate a fully laden lumber trolley down some of the aisles due to left trolleys and stock trolleys hindering your path - but not to often so overall a solid service and staff who help make this store a better place for all our handyman house projects (too many of them for my liking but have to keep the husband happy folks!). I'm impressed with your safety standard and the diligence of staff making sure no-one is put in danger when operations are running that require aisles to be void of customers.

I had a very quick in and out with what I came for, thanks to the assistance of your employees. I hate shopping as a norm, and when I can get in an out that quickly, it great. Thanks again for everyone's help.

The store was clean !!! The associates was extremely friendly and helpful !!!!I I found all the products I had in my list

They had the item I needed when others could not provide.

Every time I go there, I get the answers I need, even if they don't have what I was looking for. Everyone seems alert and glad to be helping the economy keep rolling, especially during Covid restrictions. Store is always clean.

Competitive pricing. Friendly service from cashier.

Great customer service. Ranks right up there with Wegmans for customer service experience. Friendly, kind, helpful and makes you feel right at home.

Jen in Customer Service is fantastic! She's patient, professional, friendly, and thorough. Jen helped me at the store solve some problems I had trying to place an order online. Jen is a keeper. Take good care of her!

The store was neat and very helpful

Ithaca Home Depot seems to have upped their game. More associates, friendly faces, better service, better stock. Joe walked me through my whole plumbing problem, got me the right stuff, took the time to think through my installation and made valuable and time-saving suggestions. Shopping was an efficient and enjoyable experience. It reminded me of my Orlando Home Depo days, I loved that store.