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Filter Reviews By:Rating, Profile, Gender, Age (297)
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Showing 1-30 of 297 reviews
Nov 30, 2018
I have had great service at this store, especially recently with my purchase of appliances. Anna ...
I have had great service at this store, especially recently with my purchase of appliances. Anna and Shelby went above and beyond in their assistance with my wish to compare prices and put together a package that helped me qualify for the best price. They were patient as I pondered and asked questions. I met with these two on separate days, but got all that I needed and more. Five stars each in my book! As I looked in other departments I was asked by several sales associates if I needed assistance. It was a pleasure to shop there.
by
Verified Purchase
Recommended
Nov 28, 2018
Customer Service Representative, Devlin was GREAT!!!
Customer Service Representative, Devlin was GREAT!!!
by
Verified Purchase
Recommended
Nov 26, 2018
From pro desk to sales clerks all were helpful in selecting material for my project. Delivery was...
From pro desk to sales clerks all were helpful in selecting material for my project.
Delivery was outstanding
by
Verified Purchase
Recommended
Nov 25, 2018
We had the best experience and help purchasing a refrigerator. We needed a specific size, and the...
We had the best experience and help purchasing a refrigerator. We needed a specific size, and they were able to find us one to meet our needs. One of the store associates went out of their way to make our purchase complete! Plus it was exactly what I wanted! Cudos Home Depot!
by
Verified Purchase
Recommended
Nov 24, 2018
Love the hometown hardware feeling you get at the GrandRapids store! Much better than most big bo...
Love the hometown hardware feeling you get at the GrandRapids store! Much better than most big box stores!
by
Verified Purchase
Recommended
Nov 14, 2018
If you need appliances, this is where to go. They have there act together. Electrical and plumb...
If you need appliances, this is where to go. They have there act together. Electrical and plumbing also.
by
Verified Purchase
Recommended
Nov 13, 2018
The staff went above and beyond to accommodate all of my needs. I can't express my appreciation e...
The staff went above and beyond to accommodate all of my needs. I can't express my appreciation enough.
by
Verified Purchase
Recommended
Oct 31, 2018
They will deliver and install a new appliance to Talmoon at no addl cost. Great benefit!
They will deliver and install a new appliance to Talmoon at no addl cost. Great benefit!
by
Verified Purchase
Recommended
Oct 23, 2018
Staff very knowledgeable in every department. Staff are all friendly and helpful. Good customer s...
Staff very knowledgeable in every department. Staff are all friendly and helpful. Good customer service.
by
Verified Purchase
Recommended
Oct 15, 2018
Store was clean employee were all welcoming!
Store was clean employee were all welcoming!
by
Verified Purchase
Recommended
Sep 28, 2018
Employees are rude and not helpful at all. No help loading or finding things. I cringe every time...
Employees are rude and not helpful at all. No help loading or finding things. I cringe every time I have walk through those doors. I only shop for convenience and because Lowe's is too far away for a quick trip.
by
Verified Purchase
1 found this review helpful
Sep 25, 2018
The sales person that helped us was very friendly and helpful. Her name is Nyna Wourms.
The sales person that helped us was very friendly and helpful. Her name is Nyna Wourms.
by
Verified Purchase
Recommended
Sep 20, 2018
I always enjoy shopping at the G. Rapids Home Depot store as it is always clearn and organized. ...
I always enjoy shopping at the G. Rapids Home Depot store as it is always clearn and organized. I have always been helped promptly and with courteous and friendly service.
by
Verified Purchase
Recommended
Sep 18, 2018
the store yes. the lumber dept. no, unless you like to climb the rack of wood to get your stuff b...
the store yes. the lumber dept. no, unless you like to climb the rack of wood to get your stuff because the people in lumber are not going to help.
by
Verified Purchase
Recommended
Sep 12, 2018
Great courteous help
Great courteous help
by
Verified Purchase
Recommended
Sep 6, 2018
The store is neat and clean. Most unusual is that 100% of every employee asked if I needed help ...
The store is neat and clean. Most unusual is that 100% of every employee asked if I needed help finding what I was shopping for and were willing to show me where it was located by walking with me to its location.
Prices are competitive and appear to be as good as the competition, even after the competition advertises its 11% discount. I
I have often sensed the employees at the would prefer to not help me and often experienced lack of knowledge about where things are located. Home Depot has succeeded in training their employees to be helpful and to know where things are located to save me steps and time finding things.
by
Verified Purchase
Recommended
Aug 25, 2018
Just bought a trailer - Tina and Jackie were super helpful, knowledgeable and friendly - great ex...
Just bought a trailer - Tina and Jackie were super helpful, knowledgeable and friendly - great experience!
by
Verified Purchase
Recommended
Aug 21, 2018
The best home improvement store in the country and I have shopped at many.
The best home improvement store in the country and I have shopped at many.
by
Verified Purchase
Recommended
Aug 19, 2018
The service at this particular store is most often above and beyond what you would expect! Highl...
The service at this particular store is most often above and beyond what you would expect! Highly recommend shopping here.
by
Verified Purchase
Recommended
Aug 16, 2018
Always friendly , helpful and available !!!
Always friendly , helpful and available !!!
by
Verified Purchase
Recommended
Jul 28, 2018
This Home Depot is very clean, well organized, and has exceptionally helpful employees. I spent ...
This Home Depot is very clean, well organized, and has exceptionally helpful employees. I spent a lot of time in the Kitchen design area, and the designer I worked with was a true professional!, Knowledgeable, patient, helpful, friendly, accommodating and a true expert in her department!
by
Verified Purchase
Recommended
Jul 16, 2018
Very friendly and knowledgeable employees. Always a pleasure to visit. You feel like a valued c...
Very friendly and knowledgeable employees. Always a pleasure to visit. You feel like a valued customer.
by
Verified Purchase
Recommended
Jun 27, 2018
My Home Depot is the best. Very clean, organized and well signed for whatever I am looking for. T...
My Home Depot is the best. Very clean, organized and well signed for whatever I am looking for. The employees here are very helpful, friendly and call me by name when I enter. Makes me feel right at 'Home'. Assistance with anything I need has never been a problem.
by
Verified Purchase
Recommended
Jun 25, 2018
The store was very organized and employees were very helpful.
The store was very organized and employees were very helpful.
by
Verified Purchase
Recommended
Jun 8, 2018
Employees always seem to be available to help when I am in the store.They always ask if I need he...
Employees always seem to be available to help when I am in the store.They always ask if I need help finding something. Aisles are well marked, so it is easy to find what I am looking for and the store is neat and clean. I can usually find what I am looking for.
by
Verified Purchase
Recommended
Jun 1, 2018
Excellent assistance from appliance specialists with no pressure.
Excellent assistance from appliance specialists with no pressure.
by
Verified Purchase
Recommended
May 22, 2018
This store is always clean and stocked. There is always someone there to help. Everyone is so ver...
This store is always clean and stocked. There is always someone there to help. Everyone is so very friendly and knowledgeable and if you have a question and they can't answer it they know someone in the store that can!
by
Verified Purchase
Recommended
May 21, 2018
a well organized, clean store with good selection of material and helpful employees
a well organized, clean store with good selection of material and helpful employees
by
Verified Purchase
Recommended
May 21, 2018
the store is well organized and has a good selection of products. Help is always available in fi...
the store is well organized and has a good selection of products. Help is always available in finding products or material as well as help loading material into my vehicle.
a great store to shop in.
by
Verified Purchase
Recommended
May 10, 2018
This store is neat and clean with friendly, helpful staff!
This store is neat and clean with friendly, helpful staff!