#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(816)414-3414
Store Hours
Mon-Sat: 6:30am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
4949 Old Pike Rd
Gladstone, MO 64118
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Customer Store Reviews

  • 4.7 out of 441 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (441)
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Showing 1-30 of 441 reviews
I like shopping this location because it's close by can go in find what I need also like checking...
I like shopping this location because it's close by can go in find what I need also like checking their clearance section for bargains and be in and out no problems ! thx home depot
by
  • Verified Purchase
  • Recommended
This is good store which takes care of its customers. The employee are helpful and guide you to s...
This is good store which takes care of its customers. The employee are helpful and guide you to select things of your requirement. There is no delay and every body is treated alike. The cash counter is pretty quick and courteous. There is a good thing in this store that they display the discounts on the articles itself which help us to select stuff of our need and at reasonable price.
by
  • Verified Purchase
  • Recommended
I routinely go to this store several times a week. The employees are very knowlegeable and if I b...
I routinely go to this store several times a week. The employees are very knowlegeable and if I buy something that's incorrect it is easy to return. The store is clean and they have appropriate biosafety precautions in place.
by
  • Verified Purchase
  • Recommended
Had a great 2.5hr experience at Home Depot. The associates where so friendly and helpful. I found...
Had a great 2.5hr experience at Home Depot. The associates where so friendly and helpful. I found everything I needed for my DYI projects except 1 item. Thanks to the Managers, associates in painting, flooring, garden, cashier, and car loader they made it happen.
by
  • Verified Purchase
  • Recommended
Absolute worst customer service from the manager on down loss-prevention whatever else you got in...
Absolute worst customer service from the manager on down loss-prevention whatever else you got in that store I've never seen so many employees standing around doing nothing but staring at people not asking anyone if they needed help not helping anyone that needs help obviously certain people being greeted certain people not being greeted the worst absolute worst experience I've ever had in my life I will never in my life spend a dime in that place I don't give a s*** if last place on earth
by
  • Verified Purchase
Great experience today.
Great experience today.
by
  • Verified Purchase
  • Recommended
Clean, friendly environment. Always someone around to help. Will be back. Stuck to my list we had...
Clean, friendly environment. Always someone around to help. Will be back. Stuck to my list we had no trouble finding what we needed. Thank you MariBeth.
by
  • Verified Purchase
  • Recommended
I arrived at 8:30 & garden center was not open. I asked when walking in & then went to paint givi...
I arrived at 8:30 & garden center was not open. I asked when walking in & then went to paint giving them time to staff it but there was no one there when I arrived & I couldn't find what I needed. When checking out I asked again & was told-they open at 8 AM. If no one is out there they must be late or called out. No offer to help me. To top it all off a customer came in with their dog off leash. I'M ALLERGIC! The dog wandered around/away from the customer but no one said anything to the customer.
by
  • Verified Purchase
Most of employees are very pleasant . . a couple are not. Otherwise Home Depot is where I shop
Most of employees are very pleasant . . a couple are not. Otherwise Home Depot is where I shop
by
  • Verified Purchase
  • Recommended
We needed so much for our new house and we went to this Home Depot two days in a row with a ton o...
We needed so much for our new house and we went to this Home Depot two days in a row with a ton of needs and questions. The staff were helpful and friendly and even helped my husband load an oven in our car. Friendliest and cleanest Home Depot I’ve been in.
by
  • Verified Purchase
  • Recommended
The staff was very helpful .Help me find And get checked out quickly.
The staff was very helpful .Help me find And get checked out quickly.
by
  • Verified Purchase
  • Recommended
Helpful employees and knowledgeable as well.
Helpful employees and knowledgeable as well.
by
  • Verified Purchase
  • Recommended
I would like to say that April Marquart always does an excellent job at assisting with all my nee...
I would like to say that April Marquart always does an excellent job at assisting with all my needs at the pro desk.
by
  • Verified Purchase
  • Recommended
The store is clean and well stocked. An associate named David D. in flooring helped us way beyond...
The store is clean and well stocked. An associate named David D. in flooring helped us way beyond our expectations!
by
  • Verified Purchase
  • Recommended
I have ALWAYS had exceptional service at this store. The staff is friendly and eager to help.
I have ALWAYS had exceptional service at this store. The staff is friendly and eager to help.
by
  • Verified Purchase
  • Recommended
All associates took their time out to clean everything, each pinpad after every customer, the ais...
All associates took their time out to clean everything, each pinpad after every customer, the aisles were clean and organized, and I got all the assistance I needed when I asked for it
by
  • Verified Purchase
  • Recommended
Staff was very friendly and helpful! M-12 rocks!
Staff was very friendly and helpful! M-12 rocks!
by
  • Verified Purchase
  • Recommended
Simply trying to purchase To purchase a device at the store that was advertised when taking to th...
Simply trying to purchase To purchase a device at the store that was advertised when taking to the checkout I was given the wrong device at the wrong price and didn’t return the device and he stated that he didn’t have the product in stock. There was no statement saying it was clearience I asked for a rain check- I was then told to this is ridiculous why would somebody do this how stupid I was 4 hours and ended up returning all my purchases - I have never been treated like that by anyone - I am not Karen I just wanted something for this store and was treat like a criminal — your guys are really out of control. I hope you can find a job better job doing something that makes you happy instead of taking out on other people. Seriously !
by
  • Verified Purchase
Found the store to be clean, well organized, staff extremely friendly especially Michael Dash 12 ...
Found the store to be clean, well organized, staff extremely friendly especially Michael Dash 12 who helped us from the moment I walked into the store all the way to loading the items we bought in a car a real pleasure.
by
  • Verified Purchase
  • Recommended
This is a good store where the managers are willing to work with you.
This is a good store where the managers are willing to work with you.
by
  • Verified Purchase
  • Recommended
I have always had great service in this store. I have used this location numerous times over the ...
I have always had great service in this store. I have used this location numerous times over the years since this store opened.
by
  • Verified Purchase
  • Recommended
This HD tends to have the odd, one-off items I'm looking for that aren't carried in other HD's ar...
This HD tends to have the odd, one-off items I'm looking for that aren't carried in other HD's around town. People are always helpful.
by
  • Verified Purchase
  • Recommended
clean, organized and a great helpful staff. Customer service reps are quick and very efficient.
clean, organized and a great helpful staff. Customer service reps are quick and very efficient.
by
  • Verified Purchase
  • Recommended
The staff at the Pro desk Michael B, Cheryl, April, Becky M, and Bryon comprise the best "Pro Tea...
The staff at the Pro desk Michael B, Cheryl, April, Becky M, and Bryon comprise the best "Pro Team" of any store i have been to.
by
  • Verified Purchase
  • Recommended
Shopping experience was great. Will go back and give a good recommendation.
Shopping experience was great. Will go back and give a good recommendation.
by
  • Verified Purchase
  • Recommended
Great employees and staff. Go out of my way to shop at this Home Depot!
Great employees and staff. Go out of my way to shop at this Home Depot!
by
  • Verified Purchase
  • Recommended
I went into this store with an elderly female friend who was looking for a new battery powered mo...
I went into this store with an elderly female friend who was looking for a new battery powered mower. We found a nice young man who took the time to ask us if we needed help, answered our questions, and when we had a question about the type of battery and how long it lasted- which was NOT listed anywhere on the box, he took the time to read the box thoroughly and look it up on his phone to answer the question. He got a cart for us and waited on us to check out then walked us out and put it in the car for us.
by
  • Verified Purchase
  • Recommended
I always liked the prices here better!
I always liked the prices here better!
by
  • Verified Purchase
  • Recommended
Had the items I needed in stock, items were easy to find, checkout lines were short.
Had the items I needed in stock, items were easy to find, checkout lines were short.
by
  • Verified Purchase
  • Recommended
Purchased appliances and Andrew, Mgr. is the best!
Purchased appliances and Andrew, Mgr. is the best!
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 441 reviews

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