#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(816)414-3414
Store Hours
Mon-Sat: 6:30am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
4949 Old Pike Rd
Gladstone, MO 64118
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Customer Store Reviews

  • 4.7 out of 441 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (441)
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Showing 1-30 of 441 reviews
Very friendly service and well stocked.
We really like this Home Depot. The customer service, especially in the garden center, is outstanding. We met Kyle, and Sam, the other day, and they were so helpful with getting what we needed. One star less though for not being able to navigate easily for a handicapped person. Isles too narrow, and often the ride on carts are out of order, or not charged. Other then that, we love shopping here.
by
    • Recommended
    Customer service
    Customer service here is top notch!
    by
      Great Home Depot
      Helpful employees, great store layout and plenty of stock items.
      by
        • Recommended
        Great experience
        We were in the Gladstone Home Depot store today and bought a clothes washer, we were thrilled with the great service we received, Donald was our sales person,he was so very helpful made the whole process go so smoothly. He truly is a real asset to the Home Depot and the appliance dept. We know we will definitely return ! Thank you Donald!
        by
          • Recommended
          Great employee
          Terry was amazing! He listened and assisted!
          by
            • Recommended
            Best staff around
            I came in earlier this week to buy a bunch of paint for a mural. I was helped by Randy, who was so knowledgeable and patient with all of my questions (a lot of them). Not only was he patient, he was so fun and friendly! He didn't get annoyed with me even when I was getting annoyed with myself, and all throughout seemed to genuinely care about the outcome of my project. He mixed so many colors for me, helped me find the right bases, and made sure everything was exactly what I needed. Then, on the way out, JJ ensured I had a successful journey, and offered to help me load up my car. It was so appreciated, and the fact that he seemed happy to help, and made friendly conversation made this whole trip even better. A few days later I returned because I had forgotten a color I needed, and was helped by Delton. Again, he was so genuine and professional and fun to talk to. He knew his stuff, and was a real person instead of a worker robot. Idk what this store is doing, but the staff here is 10/10. I will go out of my way to come to this store.
            by
              • Recommended
              Great employee
              Zion at this store is amazing! If your going in for a visit find him!!
              by
                • Recommended
                New purchase with new card
                Thank you to Brenda, Ronda and David S. for their incredible service. From start to finish I felt completely heard and understood. Even with the minor issues of using my new Home Depot card they were able to get my purchase done. From having a great attitude, patience and being accommodating. I’ve never been so happy to spend my hard earned money before and that says a lot in the retail industry of today. Again, Thank you so much for your outstanding service and I will definitely come back to find you three individuals when I have questions! Thank you Home Depot and your lovely staff! ♥️
                by
                  • Recommended
                  Well organized store
                  Am a frequent buyer in the store located in Gladstone I have been treated with a lot of respect as a customer and assisted all the time I ask for help
                  by
                    • Recommended
                    Friendly customer service
                    I love how the employees are so friendly and willing to help regardless of how many endless questions you might ask kudos
                    by
                      • Recommended
                      Kudos to excellent Home Depot associate
                      I just want to give a shout out to Adam Richardson for being such an amazing and helpful and PATIENT person during my recent return. Thank thank thank you! I also did the survey so I hope you are recognized.
                      by
                        • Recommended
                        Always friendly!
                        I've had a chance to meet just about everyone in the place , and have seem many of them come and go through the years. They all seem to continue to put their best foot forward to assist you!
                        by
                          • Recommended
                          Super friendly
                          Cassie was super friendly, went in for home supplies
                          by
                            • Recommended
                            Great store!
                            This is our families favorite Home Depot store. It’s clean & everyone is very friendly and helpful.
                            by
                              • Recommended
                              A lot to choose from
                              They have a lot of things to choose from
                              by
                                • Recommended
                                Great Evening Manager
                                It’s refreshing to know that there are managers that still value customers above all else.
                                by
                                  • Recommended
                                  GREAT VISITS EVERY TIME
                                  JOSHUA IN THE WOOD DEPARTMENT WAS SOOOO HELPFUL THIS AFTERNOON
                                  by
                                    • Recommended
                                    Great Store
                                    everyone was super nice, they explained everything i wanted to know, and everything went very easy, KUDOS.
                                    by
                                      • Recommended
                                      Thinking outside of the Box.
                                      I had an issue that the employees at this Home Depot suggested a work-a-round that worked perfectly. Thanks guys.
                                      by
                                        • Recommended
                                        Great store from store manager Jeffrey and all employees
                                        Everyone from the store manager Jeffrey and all employees that helped make an overwhelming task of buying 2 toilets, kitchen faucet, garbage disposal and accessories less stressful Thank you Gladstone Homedepot
                                        by
                                          • Recommended
                                          Will keep going to Home Depot
                                          Excellent customer service of staffs.
                                          by
                                            • Recommended
                                            Great Experience
                                            It was a great experience, all were pleasant and helpful. EVERYONE was great. Old 0ike Road Gladstone is truly the best store!!
                                            by
                                              • Recommended
                                              Customer service
                                              It is always a joy to come to this store when you have employees that are so attentive to the customer needs I will always come to this store as a representative of my company because of the employees Peter Brian Michael Craig Gregory Becky 1 Becky 2
                                              by
                                                • Recommended
                                                Super helpful!
                                                Manager James showed us exactly what we needed and gave us insight about how to make our plumbing job easier. We employed what he said and it was a breeze! We are so grateful!
                                                by
                                                  • Recommended
                                                  Love this location!
                                                  Everyone was so nice and I was able to find everything I needed for my project. Thanks Rebecca for all your help!
                                                  by
                                                    • Recommended
                                                    Great Customer Service!
                                                    I spoke to Kelsy regarding my need for a new dishwasher over the phone, then met with her in person. She researched my needs and presented several options for my consideration. I was impressed with her great customer service!
                                                    by
                                                      • Recommended
                                                      Great help at HD
                                                      We are doing a remodel of our older home. Becky M has been wonderful in helping us each time we are at the store. We now go to her to ask questions we have
                                                      by
                                                        • Recommended
                                                        Best Home Depot
                                                        We just moved here. This is the best Home Depot I have been to in 20 years. Everyon in the store was friendly and helpful. We had a great experience and will keep going here
                                                        by
                                                          Extremely happy
                                                          The employees went out of there way to help me and make this visit very enjoyable.
                                                          by
                                                            • Recommended
                                                            Field Trips to Home Depot
                                                            I visit this store every other week. I am always greeted at the entrance, electricalc, tool section and at check out. The staff here is super helpful. High Five guys! You are truly appreciated.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 441 reviews

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