#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(989)731-7264
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1381 W Main St
Gaylord, MI 49735
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Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.9 out of 482 reviews
96%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (482)
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Showing 1-30 of 482 reviews
Wonderful staff. Pam in the paint department was absolutely wonderful, very helpful and understa...
Wonderful staff. Pam in the paint department was absolutely wonderful, very helpful and understanding. Knew I didn't know what I was doing and helped me right through every step of how to complete my project. Thank you so much!
by
  • Verified Purchase
Jennifer in the Flooring Dept went above & beyond to make my carpet buying experience painless. S...
Jennifer in the Flooring Dept went above & beyond to make my carpet buying experience painless. She was friendly & super helpful!
by
  • Verified Purchase
  • Recommended
I've owned a cabin northeast of gaylord for 57 years and I shop at home depot all the time, great...
I've owned a cabin northeast of gaylord for 57 years and I shop at home depot all the time, great store'
by
  • Verified Purchase
  • Recommended
The store was very clean and well staffed. I was very happy with the service
The store was very clean and well staffed. I was very happy with the service
by
  • Verified Purchase
  • Recommended
Jerry Braun provided a great customer service experience. He guided me through the purchase deci...
Jerry Braun provided a great customer service experience. He guided me through the purchase decisions and offering better quality, more cost effective solutions. As one who taught customer service for years, Jerry is the guy you want to mentor your new people. Also as a service-connected disabled veteran, I appreciate the store manager Gary’s support of the Home Depot discount program.
by
  • Verified Purchase
  • Recommended
The store was clean.The employees were very friendly and very helpful. I was asked if needed any ...
The store was clean.The employees were very friendly and very helpful. I was asked if needed any help all areas in the store. Very nice store.
by
  • Verified Purchase
  • Recommended
Great Store to shop, clean friendly staff always looking to help you out.
Great Store to shop, clean friendly staff always looking to help you out.
by
  • Verified Purchase
  • Recommended
Home Depot rewards me with every in-store purchase for the 8 years i served this country. They do...
Home Depot rewards me with every in-store purchase for the 8 years i served this country. They don't HAVE to do it and they don't brag about it, just quietly go about thanking service men & women, past and present.
by
  • Verified Purchase
  • Recommended
Came in to buy a specific product on sale my husband wanted, we had an add that said buy one get ...
Came in to buy a specific product on sale my husband wanted, we had an add that said buy one get one free the products were not ringing up correctly Cecilia and her fellow associate, sorry I did not get her name where very helpful, it took them over 20 minutes to get the product to ring up correctly and I am very grateful they honored the sale for me. Thank you ladies!
by
  • Verified Purchase
  • Recommended
Came down from "the great U.P" and the EMPLOYEES ARE ASSUME!!! greatly appreciate all your help a...
Came down from "the great U.P" and the EMPLOYEES ARE ASSUME!!! greatly appreciate all your help and safety concerns while still doing your jobs STAY WELL and Hopefully this will soon pass. THANKS A BUNCH
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  • Verified Purchase
  • Recommended
Very friendly and helpful workers. Justin is the man! Will be back!
Very friendly and helpful workers. Justin is the man! Will be back!
by
  • Verified Purchase
  • Recommended
Excellent customer service!!
Excellent customer service!!
by
  • Verified Purchase
  • Recommended
We purchased our kitchen cabinets after receiving great service and blueprint from Tom(TM61PH) He...
We purchased our kitchen cabinets after receiving great service and blueprint from Tom(TM61PH) He was patient and helped us make our remodel a great experience.
by
  • Verified Purchase
  • Recommended
During covid you started curbside pickup. At first it seemed great. Now no one will answer phones...
During covid you started curbside pickup. At first it seemed great. Now no one will answer phones to get your order brought out. Took 3 phone calls before I give up. Only to find all customer service people were just standing having conversations with each other while phones continue to ring. I am a licensed contractor who has always used your store for supply's. If your going to offer curbside you need to take care of all your customers. My wife has medical issues. That I'm trying to keep her safe and still do my jobs..
by
  • Verified Purchase
I have always gone to home depot. easy to find what I an looking for. I have purchased lighting, ...
I have always gone to home depot. easy to find what I an looking for. I have purchased lighting, flooring, appliances, flowers, paint, window covering, etc. associates went out of their way to help me find my perfect choices. very clean even the restroom.
by
  • Verified Purchase
  • Recommended
I always leave Gaylord home depot satisfied! Everyone who works their is always so friendly and h...
I always leave Gaylord home depot satisfied! Everyone who works their is always so friendly and helpful! You can guarantee this store is clean and is very organized! This is my go to store and has been for 4 years now since I've moved up here! My whole home is either painted in their products or furnished...but still have a ways to go(; My home wouldn't be what it is today if it wasn't for this home depot! I love Gaylord home depot!
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  • Verified Purchase
  • Recommended
The store was clean and all associates were extremely helpful!
The store was clean and all associates were extremely helpful!
by
  • Verified Purchase
  • Recommended
Always pleasant shopping there with the sales people very willing to help sometimes going above a...
Always pleasant shopping there with the sales people very willing to help sometimes going above and beyond what I was expecting. Large variety of items so I can always find or order what I need
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  • Verified Purchase
  • Recommended
Very friendly people and we’re very helpful
Very friendly people and we’re very helpful
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  • Verified Purchase
  • Recommended
Great store with super friendly employees
Great store with super friendly employees
by
  • Verified Purchase
  • Recommended
Found some items ourselves w/o help. Found someone to help us quickly. The person that helped u...
Found some items ourselves w/o help. Found someone to help us quickly. The person that helped us was knowledgeable regarding the things we needed.
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  • Verified Purchase
  • Recommended
Great customer service! Dominick in lumber was exceptional!
Great customer service! Dominick in lumber was exceptional!
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  • Verified Purchase
  • Recommended
Staff at your Gaylord store are friendly and helpful. Recognizing this, in your staff, especially...
Staff at your Gaylord store are friendly and helpful. Recognizing this, in your staff, especially in this day and age is a must.
by
  • Verified Purchase
  • Recommended
Best home repair/improvement store in town!
Best home repair/improvement store in town!
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  • Verified Purchase
  • Recommended
Great customer service!
Great customer service!
by
  • Verified Purchase
  • Recommended
Sandra D was very helpful to take my order and schedule delivery ASAP.
Sandra D was very helpful to take my order and schedule delivery ASAP.
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  • Verified Purchase
  • Recommended
Alex the woman i dealt with was gerat and helped out greatly.
Alex the woman i dealt with was gerat and helped out greatly.
by
  • Verified Purchase
  • Recommended
Sandra D at the Service Desk went up and beyond in helping my husband and I today... We forgot ou...
Sandra D at the Service Desk went up and beyond in helping my husband and I today... We forgot our coupon for the deferred interest.. she call Home Depot credit for us. Thank you
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  • Verified Purchase
  • Recommended
This store has excellent management which results in excellent employees. The entire staff is e...
This store has excellent management which results in excellent employees. The entire staff is extremely knowledgeable and always willing to assist.
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  • Verified Purchase
  • Recommended
VERY GOOD STORE
VERY GOOD STORE
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  • Verified Purchase
  • Recommended
Showing 1-30 of 482 reviews

Nearby Stores

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26.26 mi

Pro Service Desk

(231)439-3974

Mon-Sat: 6:00am - 9:00pm

Sun: 8:00am - 8:00pm