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Filter Reviews By:Rating, Profile, Gender, Age (482)
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Showing 1-30 of 482 reviews
Feb 27, 2024
Wonderful employees that really help.
I had the best experience with both James the manger as well as Sara at Customer Service, both went out of their way to make my order right that the online site messed up. Pam in paint is superior at what she does she saved us so much money by correcting what we intended to buy and showing us what to do with our deck it was amazing.
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Recommended
Apr 19, 2024
Great costumer service
Had a great experience with the employees and the cashier. Thank you.
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Recommended
Feb 24, 2024
Great store and staff
Went for pellets and was glad to see the price they had on them and that they were still in stock! Cashier,Shirley was very pleasant.
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Recommended
Feb 12, 2024
Great experience
I order online products I need and then pick up usually the next day I have never had any issues with my orders friendly service
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Recommended
Feb 7, 2024
Great Employees
I love Shopping at the Gaylord store. The employees are always attentive and happy to help me find what I’m looking for.
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Feb 5, 2024
Incredible customer service!
Pam from paint department is professional, knowledgeable, interesting and has in-depth experience with professional painting. Her product knowledge is deep and her service skills unmatched!
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Recommended
Feb 3, 2024
Friendly staff
I always get the help I need. The staff is always friendly, the store is clean. Pam in paint is a color guru!! She has steered me right every time!
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Recommended
Jan 30, 2024
Lawn mower and Echo power equipment.
Very satisfied with the quality.
Husband can find all his Echo 2 cycle mix for his chain saw.
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Recommended
Jan 22, 2024
Great Paint Department
Pam showed us the results of polystain and gel stain over previously varnished basement woodwork saving us time and mess. We also had questions about it covering core doors.
After we selected going with a semi-gloss in Glidden Willow Springs to match the walls painted in satin. We are very pleased with the assistance we got and results.
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Recommended
Dec 31, 2023
Exceptional customer service
I have shopped at several Home Depot's in the Detroit area and the Gaylord store far exceeds the service in the metro Detroit area. They are friendly and quick to help you find a product on the shelves. It's a pleasure to shop here!
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Recommended
Dec 13, 2023
Great Store With Everything That I Need
I buy all my household items, appliances, repair items, water softner salt, vent covers, anything that I need at Home Depot for a lower price. The quality of everything is as good as the other stores sell, but Home Depot is always a better price.
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Recommended
Nov 28, 2023
Great service
Love home depot the best service and very nice friendly employees
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Recommended
Nov 18, 2023
super helpful employees
Have been extremely satisfied with all of our business done at this GAYLORD MICHIGAN Home Depot. Everyone that works there literally will guide you to the aisle you need.
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Recommended
Nov 5, 2023
Home Depot Shopping
Several Items, plumbing, electrical, building supplies
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Recommended
Oct 26, 2023
Frendly staf very helpful.
I shop at this store a lot and the staff are always helpful.
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Recommended
Oct 7, 2023
My go to store
I use Home Depot a lot. As an avid DIYer, a homeowner and the maintenance guy for a rental, I visit HD at least twice a month for a wide variety of items. Staff is always friendly and helpful, and the older staff are often good sources of sage advice when I am tackling some project for the first time. I always look for stuff at HD first before trying anywhere else.
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Aug 9, 2023
Very friendly
Had to replace our dehumidifier and they helped me get a 12 month financing deal.
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Recommended
Aug 8, 2023
Sarah
she was great, I didn't think anything could happen, she came thru for me.
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Recommended
Jul 14, 2023
Happy employees
Thank you Brian, Ryan, Susan, and Sandra.
Also, the helpful people behind the paint counter.
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Recommended
Jun 26, 2023
Great customer service
Had sku confusion and employees made exceptions as item was same price, and got us out of there quick and satisfied. Good job
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Recommended
May 23, 2023
Susan at customer service was so friendly and helpful
We are remodeling kitchen and was sent an extra cabinet. We took it back for refund and Susan made it smooth. Also very helpful getting me info I needed to Oder parts that don’t come with appliances
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Recommended
May 21, 2023
Refrigerator Purchase
We bought a new refrigerator today and it was a very efficient process. Our Home Depot Project Specialist guided us through the appliance color selection, confirmed it was in stock, confirmed it was on sale, corrected an auto-ordering system option error, and explained the unit could be delivered in just 1 week from our order date and how we would be notified of delivery that day.
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Recommended
May 6, 2023
Great service both professional and personal
I work at Boyne Mountain and purchase many products that are needed for remodel in our condo's. We always get suburb service and the materials are nice quality.
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Recommended
May 5, 2023
Great Selections
Needed to buy a new microwave, they had our brand and they shipped right to my home.
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Recommended
May 4, 2023
New kitchen
Sandra in appliances she’s top notch took care of everything I needed
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Recommended
Apr 27, 2023
Tasha was exceptionally professional and knowledgeable when I came inside to pay ahead for large load of mulch n compast
Great experince and love Home Depot
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Recommended
Apr 22, 2023
Lifeproof flooring is a great product
The life proof flooring is very durable and one of the best flooring products on the market in my opinion. We put 1200 ft.² of it in our new home.
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Recommended
Feb 2, 2023
Cashier Susan at the return counter is the best!
Store is clean and employees are friendly. If one doesn’t have an answer, which is rare they will find someone that does.
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Recommended
Jan 2, 2023
Service counter girl wasn't helpful...
She must have been having a bad day. Treated me with disdain...