Reviews for Gainesville Ne #1854

Love the garden section. The price of product is cheaper than other home improvement stores. Customer service is better than other stores also.

Great customer service!! Friendly and nice staff they have, always available to help u if needed, u can ask for a mask at the cashier if u don’t have one, clean and organized place.

Not a big home depot but does have some stuff in stocks other stores don't have because demand is less there.

Staff is always friendly. Robin, who works in appliances is always very helpful and a pleasure to work with.

This is the best store I have been to. We have shopped here since it opened and love it. Everyone is always helpful and if they cant find what you want they can come up with alternatives. the store is always clean and neat !!! We love shopping here.

The store manager Shelly is horrible and inconsiderate of your customers and co-workers. She stood at the entrance next to the mandatory mask sign talking with what appears to be a friend. BOTH ARE WITHOUT MASKS! This is in spite of the big sign and the well known state mask orders and Home Depot policy. She walked her friend towards the back offices and HUGGED him as he went about his way shopping without a mask. She ignored me when I asked if it is HD policy for people to have masks.

The Northern Gainesville Home Depot is top notch. Their associates are always helpful, and have worked with me on home improvement projects for a while. If they don't have it, I have it shipped to them, and have never had an issue with one of their employees.

The cashier, Carol, did an excellent job. She quickly handled my request and thanked me.

We recently visited the NE Home Depot, it was a pleasant shopping experience and we found everything we needed and we highly recommend this store.

I went in to get parts and help to install two water filters under my kitchen sink, I was tired of buying bottled water. While in plumbing I was greeted by Joe and explained my project and that I lived in a home with pex pipes. He asked a few questions about my cold water intake and then stepped me through the steps and parts I would need. After doing a little more shopping I decided to go back through plumbing and thank Joe again. As I was going down the aisle Jim stopped me and asked if I needed advice on the parts he saw I was carrying. I thought why not get a second opinion, so I ran through what I was going to do based on what Joe told me and he said I had everything figured perfectly. That gave me a lot of confidence and the project turned out great, Thanks guys and the person who hired these men.

Worst customer service

Items in stock, friendly and helpful staff. Store was clean. Isles not cluttered.

I love this store and prefer shopping here more than other stores.

Store is very nice but associate are not. I had a manufacture coupon from swifter but it didn’t scan, they didn’t try to help me instead they treat me like a thief....

everything we need are easy to find

The employees at this store #1854 Gainesville Fl were all very good and attentive to my needs and very helpful! Ty!

The overall experience was pleasant from my first interaction with an employee to the last one. The first, who was about to climb up onto a ladder stepped down to address my concern and ascertained that I would follow his instructions appropriately before returning to his previous task. The one in garden to whom Stephanie referred me was just as thorough in attending to my concern, updating me re when to return to find the plants I needed. Stephanie, (who called "the gardener" to make sure my concern was attended to, even as I was checking out) at the cash register was congenial, polite and professional.

Staff was friendly, store was clean and well stocked. These things made for a pleasant shopping experience.

I made an order over the phone that required a good deal of time. The associate who helped me was very helpful and polite as well as knowledgeable. I'm a happy customer.

The store rep's are always helpful, knowledgeable, and courteous. The lady helping me with my purchase (clothes dryer) made the decision so much easier. Believe me, I do not like shopping and know little to none about appliances. She answered ALL my questions. I have a new dryer coming Monday, December 14th.

If you need to replace the flooring in your home, see Mercedes in flooring. She helped me with purchasing carpet for my new home. She's the best!

Super friendly and helpful crew. I don't feel like an idiot walking through and finding the things I need for my projects because there is always someone around to help.

we have been shopping here since it opened. We love this store and always shop here. The employees know where everything is and are very helpful we appreciate this so much these days. The store is very clean and neat as well.

GREAT STORE, FRENDLY AND VERY PROFESSIONAL PERSONNEL READY TO ASSIST. I WILL SHOP BACK AT THIS STORE.

I find most of the friendly Home Depot staff to be employed at this location. They always greet customers and when I can't seem to find what I'm looking for, they search for ways to help me get what I need from that visit today. The custom order specialist Darla is a real gem, and I recommend Home Depot never let go of her as she is an amazing asset to the company. She always kept me up to date on my special order and stayed on top of the vendor who had delays to make sure I didn't fall through the cracks. She really makes you feel valued as a customer. I commend George the manager for maintaining a great staff who take pride in their store.

Home Depot is the place for great prices and availability. They are customer friendly, always quick to assist you with your needs. Also, the Home Depot store always carry some of the the best brand of tools like Ridgid. Great place to shop all around.

I prefer this Home Depot location because of the friendliness of staff and oftentimes staff ask me if I need any help finding something, store is always clean and aisles are clear. Also, prices of products are displayed on products or shelves and easy to read. I recommend this location to “ease your stress” whenever shopping!!

Just had the best shopping experience I have had in a big box home improvement store in years. I actually found a gentleman to help me in the flooring department right away. He was extremely courteous and helpful. I wish this store was the closest to my home, but it is not. I will be back!

Your review process only seems to accept glowing comments.

The associates in this store are very helpful and knowledgeable. I am always able to get help finding things that I need. It is also well organized.