#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(352)548-3662
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
5150 Nw 13th Street
Gainesville, FL 32609
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Customer Store Reviews

  • 4.8 out of 723 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (723)
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Showing 1-30 of 723 reviews
Large Appliances
Ask for Gregg. He went above and beyond to help me choose my refrigerator and range. And to get the best discounts for me. He answered every question I had and with a smile!
by
    • Recommended
    great store
    This store is aways friendly and neat every time we shop there
    by
      • Recommended
      Plant shopping
      We had an excellent shopping experience in the garden department today. Great selection of very healthy plants & good prices. Our cashier, Carol, was most helpful & extremely efficient at checkout.
      by
        • Recommended
        Helpful employees
        Plenty of everything, nice sale prices and friendly employees make shopping here a satisfying experience.
        by
          • Recommended
          bad Sunday at home depo
          bad checkout experience bad return experience store needs to hire a check out person
          by
            Home Depot by Alachua
            Wonderful employees and staff. Great shopping experience
            by
              Garden register clerk was very helpful
              The girl at the garden register was very helpful and patient with me to help me get to access my account
              by
                • Recommended
                Friendly and helpful
                At this particular Home Depot I have found the employees to be helpful and friendly and glad for your business. That always makes your experience good and wanting to come back.
                by
                  Friendly staff and good prices
                  Staff throughout the store were very friendly, Had all the items in stock, good prices.
                  by
                    • Recommended
                    Excellent customer service
                    Each time I have shopped at this Home Depot store in the past several months I have noticed an emphasis has been placed on customer service and friendliness. I am greeted throughout the store on most visits and offers to assist me are frequent. Great job by the management and employees of this store!
                    by
                      • Recommended
                      awesome
                      customer service at this location is amazing! anything you need someone is always willing to help
                      by
                        • Recommended
                        customer service
                        Carol gave my dog a treat and he loved it
                        by
                          • Recommended
                          Great Garden Center
                          The plants I usually look for are almost always there. I realize I have to shop early spring to get the main plants I am interested in. Prices could be better
                          by
                            • Recommended
                            I love Home Depot
                            Customer service is excellent. The store is clean and well staffed. The employees in the store are very friendly and will go the extra mile to help you.
                            by
                              • Recommended
                              Great service for new appliances!
                              We just moved into a home with no appliances, but with Debbie's help, we were not only able to get our dreams met, but surpassed, and with better sale prices than we've seen PLUS multi- piece discount, energy star discount, and warranty with expert explanation and guidance. We're so happy!
                              by
                                • Recommended
                                Great service
                                I went to the garden section and my cashier was named Carol. Wonderful person. This person along with all the people there are very helpful and are willing to support the customer however they can.
                                by
                                  • Recommended
                                  Great store location!
                                  I shopped at this store today and have also shopped here on prior occasions. It has always been a rewarding experience. The prices are fair, and the employees are always friendly. This is a great place to shop. YM
                                  by
                                    • Recommended
                                    Helpful and Friendly Customer Services
                                    I love the Home Depot in NW Gainesville, Florida. The helpful and friendly customer service is excellent. Home Depot is a perfect resource for establishing business credit for small and mid-size construction companies.
                                    by
                                      • Recommended
                                      Great store, great people
                                      I usually don't know much about what I am doing. Store employees show me how and what tools I need.
                                      by
                                        • Recommended
                                        Entryway and Parking
                                        Parking is convenient and adequate. Entryway from 53rd Avenue needs to be more direct. This is important.
                                        by
                                          • Recommended
                                          Great customer service
                                          The employees are always friendly and eager to assist. Love shopping at this store!
                                          by
                                            • Recommended
                                            Doris in Garden
                                            Great gal, nice And kind
                                            by
                                              • Recommended
                                              Great staff
                                              Every staff here is very friendly and they all go above and beyond to help. This Home Depot is a very clean place, the bathrooms are always very clean and the staff are all the time going around and sweeping and just making sure everything is picked up and that all the customers have someone to help them if they need it.
                                              by
                                                • Recommended
                                                Ms Carol
                                                Ms Carol out in the garden was amazing. Talked with the kids about Christmas. It was awesome
                                                by
                                                  • Recommended
                                                  Home Depot - Always delivers exceptional customer service.
                                                  I can always get the help I need when I visit Home Depot. The associates are always so willing to go above and beyond to help you locate items and then even tell you the best way to use them. As a single woman I always need the pro tip on the best way to use the items I purchase for my home repairs and garden. I can count on Home Depot. Jerry and Yolando, both associates of Home Depot, were incredibly kind and helpful during my last visit. Makes owning a home so much easier to have people at Home Depot to advise and help you. Thank you.
                                                  by
                                                    • Recommended
                                                    Vanity order
                                                    Great experience at 13th St store in Gainesville. Daniel helped me with Kitchen cabinet order and made it so easy. Very grateful for his help and expertise.
                                                    by
                                                      • Recommended
                                                      Had a nice salesman today at home depot, super friendly, Mr.Daniel.
                                                      Bought this washer last week and love it
                                                      by
                                                        • Recommended
                                                        Great Kitchen Designer
                                                        Having collaborated with various kitchen designers from different home improvement stores, my experience with Daniel Harmon was truly remarkable. His patience and willingness to accommodate every single change we desired during the kitchen design process left a lasting impression. In the end, he not only met our design preferences but also managed to secure a competitive price for us. I wholeheartedly recommend engaging with Daniel Harmon for your kitchen design needs.
                                                        by
                                                          GREAT TIMES
                                                          I BUY ALMOST EVERY DAY AND I AM HAPPY
                                                          by
                                                            • Recommended
                                                            Great customer service
                                                            Returned a damaged item and the manager, Jennifer, not only ordered another to be sent to our home, but gave us a discount for our trouble. We live in another town but will only shop at this Home Depot. It’s cleane, well stocked and organized. And, you won’t get better customer service anywhere!!
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 723 reviews

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