#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(352)548-3662
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
5150 Nw 13th Street
Gainesville, FL 32609
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Customer Store Reviews

  • 4.8 out of 723 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (723)
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Showing 1-30 of 723 reviews
Great customer service
All of the staff was so friendly. One really stood out. Terree! He always has a smile. He always says hello and asked what he can do. The big thing is when he is not helping customers he is cleaning/ sweeping/ staging appropriate carts in aisles (but never in the way). When I was buying a shower stall, I was concerned that the box on the bottom shelf was opened. He reasured me that if any problems please come back , but more importantly he offered to get the one off the top shelf just for my Pease of mind .
by
    • Recommended
    Each department well defined
    Always have a great stock and can find what we need
    by
      • Recommended
      water heater install services
      Home Depot partners with FEWA for propane water heater install. The experience has been a huge waste of time and still no hot water. The technician was not able to communicate when asked simple questions, The Rheem unit is defective and waiting on a part. Maybe the technician broke something installing it. The paper work was not filed properly, Lot of wasted time on phone calls to try get it done. Still waiting.
      by
        Love Home Depot
        Great Cashiers and Associates !!!!
        by
          • Recommended
          It was a different experience than the last time
          Before I even found what I was looking for in the deck screw aisle I was being associated and pointed into the right direction with no fuss or friction at all I was so grateful for that and I appreciate the friendliness the help with the scanner at the end and the self checkout because I have to admit I am I going to that I don't do it enough to be good at it I'm the two employees that assisted me went above and beyond to help me out I was not doing well and before it was even a me to ask them for help they were there assisting me and coaching me along and it was a great experience I'm really glad that they were there for me and that
          by
            • Recommended
            Employees have been incredibly helpful and kind over the years
            I have been coming to this location for years and really appreciate how helpful and kind the employees are. Great team.
            by
              Great employee's!
              Well stocked and organized with employee's who care about your experience.
              by
                • Recommended
                Great experience
                Store representative was so very helpful. Everyone at the store was very friendly.
                by
                  • Recommended
                  great products
                  3/4 inch 100 foot hose was just what i was looking for
                  by
                    • Recommended
                    Very Helpful staff!
                    I was able to pick up a few items and had no problems locating items or staff to direct me.
                    by
                      • Recommended
                      Thanks Carol
                      Carol greeted me at the check out and was very pleasant and professional.
                      by
                        Huge Variety of Product.
                        Great customer service, clean, huge variety of product. affordable prices.
                        by
                          • Recommended
                          Great place to find DIY supplies
                          If your looking for inexpensive tools for you next DIY project..... this store has you covered. I was able to get paint, glue and extra wood ( which was cut instore for me) all the goodies I needed to completed my weekends DIY kitchen project.
                          by
                            Location and service
                            My wife and I was shopping for an freezer. Deborah took time to find out what we needed and showed us different ones. She did not rush us in decision making.
                            by
                              • Recommended
                              Courteous & friendly service
                              All the employees I encounter on my daily visit to Home Depot are courteous, friendly and eager to help.
                              by
                                • Recommended
                                Great service and products
                                Needed some hard to find items, they had all I needed, and employees were wonderful and very positive .
                                by
                                  • Recommended
                                  Price
                                  Got a great sales price on my new mirrors.
                                  by
                                    • Recommended
                                    My experience with cashier carol at #1854
                                    Carol is very personable. Made me feel welcome.
                                    by
                                      • Recommended
                                      Best place to shop
                                      everyone is helpful the store is always clean and easy to find what your looking for I will and do always shop here for home improvement items and gardening supplies
                                      by
                                        • Recommended
                                        Friendly Store Neat and clean
                                        Friendly employees. Easy and quick check out. Lots of cool stuff in stock. I found everything I was looking for in a short time.
                                        by
                                          • Recommended
                                          Excellent customer service
                                          Had great experience with returns and special orders.... Annette and Alice and Josh ... Have made my shopping experience there worth coming back... When you're treated like a person and not a number you feel like you want to do more business with that company... There professional attitude makes the difference between a great vist and a visit that you don't want to come back...
                                          by
                                            • Recommended
                                            Shopping at Home Depot is fun
                                            I like this home depot because they are always helpful and knowledgeable and know where things are. I enjoy shopping here.
                                            by
                                              • Recommended
                                              Dishwasher
                                              Bought a dishwasher off sales floor got it home realized it had been return minus some parts. Returned it the store manger even though he was going to lunch stopped and took fantastic care of us made sure we got another dishwasher to be delivered. He was truly fantastic.
                                              by
                                                • Recommended
                                                My favorite home improvement store
                                                I like this company better than the competition for product mix and availability, plus the staff members are knowledgeable about the departments they work in. The store is clean, quiet, and the staff are friendly and helpful.
                                                by
                                                  • Recommended
                                                  Pleased With This Store!
                                                  Great store! Great staff!
                                                  by
                                                    • Recommended
                                                    Probably one of the best home improvement stores in the area!
                                                    I was in the process of moving and needed things like door hole covers and mattress covers. What a life saving couple of products! Will save me time, hundreds of dollars, and ultimate satisfaction.
                                                    by
                                                      • Recommended
                                                      Great customer service
                                                      This store had people welcoming you,in the aisles helping with lumber/siding, smiling cashiers, and loading help. Best experience at a big box hardware store EVER!
                                                      by
                                                        • Recommended
                                                        Ideal size and selection, friendly staff
                                                        I’ve always enjoyed shopping here. It’s a nice size and easier to shop at than the other bigger store.
                                                        by
                                                          Got good stuff
                                                          Everyone was friendly and helpful
                                                          by
                                                            • Recommended
                                                            All the employees at this HD, consistanly helpful and a pleasure to work with.
                                                            All the employees at this HD, consistanly helpful and a pleasure to work with.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 723 reviews

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