#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(352)548-3662
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
5150 Nw 13th Street
Gainesville, FL 32609
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Customer Store Reviews

  • 4.8 out of 723 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (723)
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Showing 1-30 of 723 reviews
Nonstop Friendly
This is a good location, full of helpful, friendly people. There seemed to be a genuine desire to provide outstanding customer service to EVERY customer.
by
    • Recommended
    Cashier:so helpful even in this brutal heat!
    The woman cashier in the Garden Shop about 3:40 yesterday—in 95F heat!!!—still took the time and initiative to load my many small plants into plant trays, even going to get a second one when one snapped apart as It was being out in the cart. She has slways been pleasant and conscientious. The big fan pointed in the cashiers direction was helpful, but it eas still beastly hot. She was still pleasant. Good employee!
    by
      • Recommended
      Great store
      This Home Depot is pet friendly and every one the works there it's really nice and helpful.
      by
        Good store to get things cheap and fast
        I was happy to shop here today to get much needed plastic sheeting to cover furniture for an outside cleaning job. The product was a great price and finding it and checking out was fast and easy because employees were efficient and fast!
        by
          • Recommended
          Appliance in stock!
          by
            Excellent customer service
            Excellent customer service. If you have the pleasure of running into Stephanie Annette and Lou at Home Depot here in for a treat they are fantastic Stephanie went way above and beyond to make my experience seamless Annette greets you with a friendly smile it is very courteous and Lou the boss the manager is very efficient and helpful great leader ship.
            by
              • Recommended
              Washers and not for clothes
              Looking for some basic hardware to install a shade sail over an outdoor porch. Went to my local Home Depot and found exactly what I was looking for at a super price.
              by
                • Recommended
                Weber grille
                I just bought my second Weber grille it is a very good grille they dont flame up like others and it has a good waranty !!!
                by
                  Great Store, Great Employees
                  I was completly satifised with the experience.
                  by
                    • Recommended
                    Great Customer Service
                    If you need appliances make sure you ask for Debbie S. She is great to work with. Smart, Nice and Knowledgeable!!! Home Depot on 13th Street in Gainesville, Florida
                    by
                      • Recommended
                      Successful shopping experience
                      I bought the gage and size of wire I needed to replace some old worn out wire. It worked great. The paint area was able to color match a paint I used eight years ago to paint my house. Now I can paint some repaired cracks.
                      by
                        • Recommended
                        Great team members!
                        It is said that team work makes the dream work. I really appreciate how team members have worked together at this location to help me locate products and figure out alternatives to projects. Thank you!
                        by
                          • Recommended
                          Helpful
                          I found two employees in gardening to help me and checkout was fast
                          by
                            • Recommended
                            Excellent Customer Service
                            Very Excited about the Lifeproof flooring I purchased. Highly recommended by a personal friend of mine who installs. He says it is by far the best.
                            by
                              • Recommended
                              Love this place!!
                              I shop at this store and love it!!
                              by
                                • Recommended
                                BUYER BEWARE
                                I just purchased a brand new dishwasher and noticed it leaking upon the first cycle run. I packed it up and took it back to Home Depot. The Manager, Herman refused to give me a refund. I am expected to pay a 20% restocking fee? For a brand new dishwasher that leaked upon arrival? I will never purchase another item from Home Depot again. They do not care about their customers and they do not stand behind their products. Extremely disappointed.
                                by
                                  PALATKA HOME DEPOT
                                  STORE WAS CLEAN AND NEAT,GOT GOOD HELP AND SERVICE
                                  by
                                    • Recommended
                                    Above and beyond
                                    Bought a major appliance did not do a good job measuring but home depot came up with a option that was quite satisfying
                                    by
                                      • Recommended
                                      Helpful and polite staff
                                      I’ve never done a review but I couldn’t help wanting to send a compliment to the store. I travel a lot and I don’t think I’ve ever been in a home improvement store across the entire southeast where so many people asked if they could help me.
                                      by
                                        • Recommended
                                        Love this Home Depot!
                                        This is our local Home Depot and they are just fantastic! In a world where customer service has become a rare commodity to find, we find it every time in this store! It’s like a breath of fresh air! Keep up the phenomenal job !
                                        by
                                          • Recommended
                                          honest and friendly employees
                                          An employee found my phone after I left from the store. She kept it safely and when I called she said yes she found an i phone. I went and got it. employees are eager to help loading the merchandise in our vehicles. Friendly staff.
                                          by
                                            • Recommended
                                            Great employee
                                            The new lady in the garden area was so into her job. She was absolutely everything you expect to find from an employee.
                                            by
                                              • Recommended
                                              excellent service. Product placement is good
                                              All the employees were helpful. I was able to locate all the products required to build a quality table.
                                              by
                                                • Recommended
                                                I encourage everyone that lives in Gainesville, FL and surrounding areas to shop at Store # 1854, they make you feel like family!
                                                I shop in this store almost EVERY DAY, they make you feel like family!
                                                by
                                                  • Recommended
                                                  Visit on 07/25/2021 10:24 AM- Needed to have two shelves cut and wasn't sure about what wood I sh...
                                                  Visit on 07/25/2021 10:24 AM- Needed to have two shelves cut and wasn't sure about what wood I should select. Found a young man in the area that I was very happy to have asked for assistance. very very very nice!!! SHAWN whom went over and above. Shawn has manners and this visit alone really really will make me a repeat customer.
                                                  by
                                                  • Verified Purchase
                                                  • Recommended
                                                  Found what was needed, helpful employee, easy check out.
                                                  Found what was needed, helpful employee, easy check out.
                                                  by
                                                  • Verified Purchase
                                                  • Recommended
                                                  the employess is nice. knowledgeable and helpful. it's easy to find what i need. the store is alw...
                                                  the employess is nice. knowledgeable and helpful. it's easy to find what i need. the store is always comfortable
                                                  by
                                                  • Verified Purchase
                                                  • Recommended
                                                  Pro Xtra counter people were happy, helpful, and knowledgeable and 110% above and beyond!!! Thanks
                                                  Pro Xtra counter people were happy, helpful, and knowledgeable and 110% above and beyond!!! Thanks
                                                  by
                                                  • Verified Purchase
                                                  • Recommended
                                                  I always shop at this store for home items I need. I built my entire fence with their products. I...
                                                  I always shop at this store for home items I need. I built my entire fence with their products. I highly recommend Home Depot for all your construction and garden needs.
                                                  by
                                                  • Verified Purchase
                                                  • Recommended
                                                  I highly recommend this store. The place in clean and neat. The employees are very helpful and kn...
                                                  I highly recommend this store. The place in clean and neat. The employees are very helpful and know where everything is and if they are not sure they double check with senior employees. I have shopped this store since it opened.
                                                  by
                                                  • Verified Purchase
                                                  • Recommended
                                                  Showing 1-30 of 723 reviews

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