#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(203)466-4802
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
75 Frontage Rd N
East Haven, CT 06512
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Customer Store Reviews

  • 4.6 out of 433 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (433)
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Showing 1-30 of 433 reviews
Best employee ever!!
Back story My father had my mothers ice cream chairs redone for my mom years before he passed away.. so for my moms 87th birthday I went to the Home Depot in East haven because the website said it had the Bistro table that I wanted.. so I drove down from Watertown and they couldn’t find them Sabrina searched for them and finally found the table I wanted. She had to get it down from the storage on the top shelves which was not an easy task she went above and beyond for me.. I can’t begin to tell you how pleased my mom was.. she is an amazing asset to Home Depot!!
by
    • Recommended
    1 found this review helpful
    easy access from highway
    I remodeled my entire kitchen from Home Depot products
    by
      • Recommended
      Clean and organized
      Products alway meet expectations
      by
        • Recommended
        Use your brain
        Bought 12 gallons of distilled water. Would you believe when I went to pick them up it was in a carriage with 12 individual jugs. Seriously, when you walk through the store you can see the cases on the top shelves. Is it that hard to use your brain and figure out that maybe grabbing the 2 cases would be the best idea!! I get to the store and say I want them in the 2 cases. They made me return them. Seriously you don’t have a box on hand to throw them in?? Then I had to rebuy them in the actual cases! Someone needs a brain geez!
        by
          Home depot East Haven
          Friendliest, welcoming and helpful employees at East Haven Home Depot!
          by
            • Recommended
            Realtor
            Very Nice Store to shop
            by
              • Recommended
              Amazing customer service
              Do to a disability I am unable to lift anything. Alex walked with me and helped me with everything including checking out and loading my car.
              by
                • Recommended
                Great customer experience
                Patty toro is amazing! She is patient and knowledgeable and made our experience easy and smooth. She deserves a pay raise. I have been in customer service and this generation is not the most polite. I admire Patty’s loyalty to the company. She is a valuable asset to Home Depot. Don’t let that one go.
                by
                  • Recommended
                  Wonderful experience!
                  I needed to purchase a few supplies for some home projects and the store employees were phenomenal! One of the representatives actually became a personal shopper for us and helped us find not only the products, but the accessories that we would need to complete the job. I would absolutely recommend this location !!
                  by
                    • Recommended
                    Don't buy gift cards
                    I was unable to return a gift card that I bought with my original receipt. I am not some kind of gift card scammer. I purchased a Starbucks gift card for a gift swap for my job department which is 95% women so I thought Starbucks would be a good gift item. Later that day the swap was canceled so I went back the following day after the purchase to return the gift card with the original receipt and gift card in the original packaging. The attendant at the returns desk was unable to successfully refund my purchase with the original receipt because she said her computer system was unable to process the request.
                    by
                      Honest Employee
                      When I accidently left behind a newly purchased $100 Home Depot gift card, a male employee in the self service area was quick to return the card to me on my way out of the store. He could have kept the card, but was an honest employee.
                      by
                        • Recommended
                        Great items and Great Employees
                        I just purchased a new Frigidaire stove and refrigerator; good selection and price.
                        by
                          • Recommended
                          Love this Home Depot
                          Store is always clean and the people are friendly
                          by
                            • Recommended
                            poor customer service in lumber department
                            I was ignored by the staff in the lumber department. Brutal
                            by
                              Customer Service
                              The woman who helped me, Linda, was extremely friendly and helpful in taking my order. She explained everything I needed to know about accepting delivery and arranged to have my old unit removed and hauled away. Much Thanks to her for being so helpful
                              by
                                • Recommended
                                GREAT STORE!!
                                My goto Home Depot!!
                                by
                                  • Recommended
                                  Great Store
                                  The individuals that work in this store are always so helpful and friendly. It really improves the shopping experience.
                                  by
                                    • Recommended
                                    Worst customer service
                                    Danielle at front desk was rude and very disrespectful! Awful place , will be driving to North Haven from now on!
                                    by
                                      Grt service and pricing for flooring and rugs. Excellent service in-store and installers
                                      I'm getting new flooring in soon but have got that before and very pleased.
                                      by
                                        • Recommended
                                        Need to buy a door or anything in that dept? Ask for Bob Fadel.
                                        Bob Fadel helped me find the screen door I needed. Helpful, efficient, resourceful - look him up!
                                        by
                                          • Recommended
                                          excellent
                                          as previously wrote in survey; had & have had many excellent experiences at 2 Home Depot stores
                                          by
                                            • Recommended
                                            New blind order
                                            Extremely satisfied with the way the young lady helped me and explain to me everything about special orders. Can’t wait for my new blinds.
                                            by
                                              Great employee
                                              I had an awful day and east haven, CT employee Gleimi went so far out of her way to try to change that. I have worked retail, and there are not many workers like Gleimi out there. She was such a sweet and helpful young lady who took an hour out of her OWN time to help me figure out a charge I didn’t recognize after I left your store. She saw my stress and walked me through everything I needed. Had she not helped me, I wouldn’t have what I need and my day would’ve been worse. She is an asset to your company, and I hope she is recognized for the outstanding service she gives.
                                              by
                                                • Recommended
                                                Found everything I needed
                                                I found everything I needed on this trip and all the parts fit perfectly.
                                                by
                                                  • Recommended
                                                  generally
                                                  this is a very busy location; my biggest complaint is not really the store's fault; people park anywhere they wish blocking the pro entrance and making it difficult to exit with longer items
                                                  by
                                                    • Recommended
                                                    great shopping
                                                    am glad i went to that store very helpful people
                                                    by
                                                      The best
                                                      Make shopping experience easy
                                                      by
                                                        • Recommended
                                                        Great Home Depot
                                                        I love to buy at this Home Depot. Personal at the pro desk is amazing, they’re very attentive and they would help you to find everything you need even if they don’t have stock at the moment. Service is faster and you de less lines even if it’s a crowded place.
                                                        by
                                                          • Recommended
                                                          Wonderful Associates
                                                          I spend a lot of time at Home Depot and generally find what I’m looking for and the staff is incredibly helpful and friendly.
                                                          by
                                                            • Recommended
                                                            A wonderful surprise - a friendly and efficient store
                                                            I have just moved to the area and found East Haven Home Depot to be my closest option. Each time I have visited all the staff have been most helpful and friendly. I managed to get everything I needed
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 433 reviews

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