Reviews for East El Paso #8523

I bought this product for my refrigerator and it has been working great

Let’s see if my key fits wether not it goes in and turns the That’s a yes

I love coming to this Home Depot in particular because I always seem to find what I’m looking for , the Christmas decor is out of this world I love it

Always has a wide selection and very knowledgeable employees.

My husband and I came in the store to buy some 3x8x10 wood pallets for our backyard. We needed 36 of them and there was only 10 left in the shelfs. We had to ask someone to help us and immediately said im not licensed to bring more to the floor and so we asked is there someone else that could help and just left without saying anything. Couple minutes later he came back with someone that could help and was able to bring down the pallets with a forklift. In the meantime we went and grabbed some paint and came back for the pallets.They had just left them in the floor with a total of 48 pallets but we only needed 36 so we had to put the difference individually back in the shelf. Then we called the same guy for help see if they can help us with the heavy pallets and said that we had to carry one by one ourselves in the cart. We then asked if someone else could help. He then came with the same forklift guy, pickup the pallets and just dropped them off outside without offering or saying here you go, nothing. Me and my husband just looked at each other like what! Anyways, worst experience ever.

Had the opportunity to have met a very great cashier by the name of Val. She was extremely friendly & has a very great way of offering a credit card she almost got us haha. But she did an excellent job. & has amazing customer service !

Diego handled my return with care and was very efficient. Great Job and has a great personality

This store always has what I need and a great staff!

Lady cashier at garden center very rude and should not be attending to customers.

Employees at Pro Desk were extremely helpful. They assisted me with finding my shopping list of 2x4s, plywood sheets, hinges, castors, etc. They answered all my questions and helped me load my supplies in my truck. They were attentive and had great customer service. It was a great experience.

I purchased Silver Handles for Kitchen. Work Great, however what was excellent was the customer service I received from Diana. She is always professional and very helpful. We need more Diana's in this world.

I had a great experience during my purchasing at this store, found a lot of options and enough articles during my visit

Employees have no customer service skills, with little to no knowledge of their job and are not helpful at all.

Appliance Dept has excellent Customer Service

I went to get keys copied and was able to get directed to the right part of the store as soon as i walked in. One of the employees made eye contact and asked me what i needed. I was able to get the copies made within a few minutes and back out in the road. Every employee that helped me was very friendly and professional. I would definitely come to this store again!

BECAUSE I WAS SO CONFUSED ON SPRAY PAINTS FOR A CERTAIN PROJECT, THEN SAW JESSICA IN PAINTS AND ASKED HER FOR ASSISTANCE AND SHE TOOK THE TIME TO EXPLAIN THE DIFFERENT TYPES. SHE PROVIDED ME WITH GENUINE EXEMPLARY PROFESSIONA CUSTOMER CARE. JESSICA IS A GREAT ASSET TO YOUR COMPANY.

Because of staff such as young man Luis C. willing to go beyond to help me with out hesitation. He provided me with exemplary professional customer care. He is surely a great asset to your company.

Because of staff such as cashier Martha that was VERY WELCOMING, friendly with huge smile, professional and exemplary customer service. This is rare with a young adult as many do not really concentrate in the customer. Great asset to your company

Nice people and bilingual in Spanish

I WAS GIVEN PROFESSIONAL ASSISTANCE FROM JACOB AS I NEEDED SEVERAL THINGS FOR REPAIRING AND PAINTING MY HOUSE. MY HANDIMAN JUST GAVE ME A LIST AND I WAS VERY LOST AND CONFUSED. JACOB WITH NO HESITATION GUIDED ME TO WHAT I NEEDED AND EXPLAINED THE PRODUCTS. HE PROVIDED ME WITH GENUINE CUSTOMER EXEMPLARY CARING ASSISTANCE AND VERY PROFESSIONAL. HE SURE KNEW HIS PRODUCTS AND A GREAT ASSET TO YOUR COMPANY.

I just purchased a refrigerator and all my questions were answered.

She was a helpful person

Diego was very helpful and smart about our needs and helped us out through the whole process

Bought two items but the canvas cover not available.

Seth at rentals is awesome. He is energetic and very enthusiastic about helping people out!! Go and give him a hello

Staff member such as David Hernandez that works in Electrical that assisted me and guided me toward plumbing department to assisted me in finding what I needed as I was lost on where to look. HE PROVIDED ME WITH EXEMPLARY PROFESSIONAL CUSTOMER SERVICE once I told him I was totally lost on what to look for. HE GENUINE CARED TOWARD MY ISSUE and walked me to the area to find what I needed, not like the others. HE IS A GREAT ASSET TO YOUR COMPANY.

The employee help me through al my questions.

We have a Home Depot that is much closer but this store..#8523.. is a bigger store and, the parking lot was designed for customers who drive pickups and larger cars.

Customer service is garbage at communicating with customers, desperate retraining is needed for Helen and Amy

Much better experience when a staff member does take the time to help you if you need it. TONY L provided me with friendly welcoming professional exemplary serve this morning helping me out with a little issue with my Home Depot card card. AND DID IT WITH A SMILE !