Reviews for Danbury #6209

Flooring order was a complete disaster but the store manager Maude was EXTREMELY helpful in rectifying the situation for me-she really went out of her way. Much appreciated! James was also quite helpful and friendly:-)

Everything good, but still always have to walk around to find some assistance. Finally needed to go up to customer service to page someone.

Very willing to help, but had trouble finding a salesperson to assist.

I recently opened a Home Depot credit card and the employer was so very helpful and had so much patience.

Gervaise and Shirley in appliances were and are excellent people, HD associates and very, very helpful

The appliance specialist Theresa’s was very helpful. She got our sale done fast and answered all my questions. The delivery and install was a let down though. Had to wait to have my new dish washer installed two days after it was delivered. Had to take another day off from work because some were the ball was dropped. Even after I payed for install and the extra parts needed for it.

I want to particularly note Patricia B wass extremely helpful and helped me save money.

Home Depot Stores have a wide selection of items meeting indoor and outdoor needs. I find the #6209 Danbury, CT store is arranged well for both trades people (professionals) and the general public, making it easier to get around. I've always found employees friendly and helpful and, when possible, enjoy taking time to look around (getting ideas and prices) without any high pressure salesperson rushing to make a sale.

The staff were plesant and very helpful in finding everything we needed to complete our project

Very good customer service. Courteous staff. We love going their for all our home improvement needs. Manager Kimba is the best.

Very bad customer service

!/2 hour to check out because only self serve checkout with no helpful staff! WILL GO TO LOWES FROM NOW ON!

Have always had great and friendly service from the staff. Problem is that there are too few of them and I end up traversing the floor in search of the elusive person from the section I seek.

The new check out and customer service area are horrible. If it weren’t for Tom at the counter I would have walked out and never gone back.

Employees need some type of training on the products and special trades on their department

Have on occasion been misdirected or misinformed but generally a good shopping experience.

I was impressed with the huge variety of every kind of home need, building need, garden need! I wished there were more sales people, but, the ones we did talk to were considerate, knowledgeable, and very very helpful.

Was not treated fairly at the customer service.

I had great experience and recommended to all people special cashier Maria she was Professional and helpful five star for the store

We have lived in Danbury for quite a while and have visited this store many times but this last 2 visits were different. We were looking for Anderson windows for our home project and Arthur assisted us. He was amazing - he knew sooooo many details about their products and he made it easy for us to put in our order for what we needed. If you offer a Customer Service Award Arthur should receive it. He was professional yet friendly, he really knew the Anderson products and we needed help and he made this tough task for us easy. Thank you Arthur - great job !

Great store, Always stocked and best part is their staff actually know the product, where to find them, and offer great tips!

In and out quick better prices all around.

Excellent Home Depot location. Plenty of stock and helpful personnel.

excellent customer service

very friendly people

Excellent store.

Best hardware store.

Store manager not really the best, but cashiers were pretty friendly.

Very friendly store.

Great Home Depot store