Reviews for Danbury #6209

I did store curbside pickup and it was awesome. i dealt with Christian and he was great, Friendly and eager to help me first thing in the am! place is clean and felt very safe during this time!

This is one of the best Home Depot’s in the area. Their garden center is bigger and offers a better variety of supplies needed for your garden or lawn. The staff is always polite and incredibly helpful.

The layout out of the store is very simple and easy to find whatever you need. The staff is also very willing to help and friendly and stores product inventory is always up to par and stocked

Home Depot Danbury has been stocking their shelves with just what I needed and that included cleaning supplies, hooks and fasteners for picture hanging after repainting several rooms. We are staying busy with house repairs and updating our "home sanctuary". Home Depot has helped us do just that economically and efficiently.

Great job by Gordon in the refund area. Very responsive, friendly and polite. He kept the line moving and was fast to acknowledge me. Kudos to Gordon!

Very smooth return of product in the early hours of the day to minimize Covid exposure to a vulnerable senior citizen. Anwar and Diane were very helpful in expeditiously handling the required personal store visit to make my return.

clerks went with me to find what i needed

Terrible customer service! Lazy staff.

Smaller (at least it seems smaller) than my past “regular” HD in Wallingford, CT but it always seems to have what I need. The people are always friendly and the store is always clean.

Here's to everyone on social media. Appreciate the store associates and the time they put in to give you the opportunity to shop local. Don't forget to thank them as well! The items were on the shelves and in order. The store is neat and clean by efforts of the associates and the respectful customers.

When my mom and I went in, we were so confused because we had seen a problem online but we didn't know where to find it. It was outdoor storage but not in the gardening center. Initially, we ran into James, twice. The first time he helped us out so much but the initial product didn't work. The second time we stumbled upon him again and he helped us even more. He put a sold sign on the storage compartment and gave me the SKU and everything. He was so nice! An amazing associate as all were.

Wasted my time trying to pick up an item that showed they he'd 28 in stock but associates were unable to find it.

Good garden selection. Would make more trips if it expands its indoor plants collection, eg, orchids, carnivores plants, etc.

if you speak spanish your ok there. if u speak english, dont go...3 people in the whole store speak english. bring a translator. or wait 1/2 hour till they get a english speaking person. english speaking people in this store get ignored !!! they look at you and say no comprende. this store is in danbury ct or the USA. this store is not in brazil, or mexico, but u better know brazilian, or spanish, otherwise your not getting any help. home depot pays mexicans less per hour there. its all about money at home depot.

This store is cluttered with merchandise in the isles. One has a hard time getting to the product on the shelves. Additionally, the self check out lines is complete chaos with no staging area/waiting area to wait for the next available self checkout. I will be shopping at other hardware stores in the future.

Had a great experience at home depot today.

A family member just moved into the area and I went here to purchase a new front door lock. This is a very busy store but I felt like I got great personal customer service, especially with James Q in hardware! So glad I stopped here and I will be back!

Filthy and disorganized. Chronically understaffed. Lots of self checkouts, but usually no more than one open staffed register. No Pro Desk (replaced with more self checkouts). They have a ridiculously stupid new register design that doesn't work and causes delays.

Don’t bother calling this location because they will never answer their phones. I was very unhappy that I received a phone call the night before my installation letting me know when it will be installed, even though everyone was going to be at work at that time!

I want to say that the employee who helped me today named Patricia B was a very nice lady who was very friendly and helpful, I opened a Home Depot credit card today and she saved me $50 on my purchase !! Just wanted to acknowledge what a great job that she’s doing along with every employee I have had help me, there all very friendly and helpful!! I will continue to do business with the Danbury Home Depot along with on line purchases too!

Excellent customer service from each employee we dealt with!

Too much dependence on self checkout . Only one cashier staffed line , with long line.

associates were very helpful

Best price best service ever

This is a very clean, well-stocked Home Depot with a truly excellent staff. Scott S. must be a great manager because this store stands out among others for helpful, friendly staff. Christeana made our purchase a pleasure, and Lee and Sean made loading so easy!

Went to this location to check some appliances! my wife and I were helped by Richard Fisher. He did outstanding with us! his level of professionalism and knowledge was remarkable. Highly recommend this store and Richard!!!

Exceptional staff who help on the floor and cashiers

this store visit the competitor had the srove part in stock

Im a woman who does not have a clue about repairs and everytime i go to store is nice to have staff that knows and can truly help me.

Outstanding place