#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(203)825-3330
Tool & Truck Rental(203)825-3354
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
114 Federal Rd
Danbury, CT 06811
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Customer Store Reviews

  • 4.6 out of 531 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (531)
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Showing 1-30 of 531 reviews
My first choice for projects. Staff far more helpful than their competitor down the road.
My first choice for projects. Staff far more helpful than their competitor down the road.
by
  • Verified Purchase
  • Recommended
The service was excellent, and the people very knowledgeable.
The service was excellent, and the people very knowledgeable.
by
  • Verified Purchase
  • Recommended
Hi, I would like Home Depot Management to denounce the Georgia Governor Brian Kemp and the the Ge...
Hi, I would like Home Depot Management to denounce the Georgia Governor Brian Kemp and the the Georgia Legislators for their passing voter suppression legislation.
by
  • Verified Purchase
  • Recommended
Love this store. They always have what I need. When I needed appliances they had many on display...
Love this store. They always have what I need. When I needed appliances they had many on display to choose from. Recently on a trip for painting supplies the staff was very helpful and they had all I needed. Checking out was a breeze.
by
  • Verified Purchase
  • Recommended
Go into this HD probably 3-4 times per month for a variety of needs and I have always enjoyed the...
Go into this HD probably 3-4 times per month for a variety of needs and I have always enjoyed the experience of getting my needs met expediently and with a smile.
by
  • Verified Purchase
  • Recommended
Great store and even better employees. In specific — shout out to Bobby G. In the lumber / wood d...
Great store and even better employees. In specific — shout out to Bobby G. In the lumber / wood department!!! He came up to us and was so friendly, warm, and inviting. Bobby was so patient with my needs (and many questions/super indecisiveness, etc.)! He was so knowledgeable and gave me suggestions for the project I was doing — which turns out are amazing.... thanks to him!!!! Such a big help and so nice of him to measure and cut my wood for me perfectly. I even told him I liked the “knotty” look, and he sorted through all the boards for the perfect ones! Clean store to add.
by
  • Verified Purchase
  • Recommended
Knowledgeable and helpful associates
Knowledgeable and helpful associates
by
  • Verified Purchase
  • Recommended
Everyone in the store is very friendly and knowledgeable willing to assist you and make sure you ...
Everyone in the store is very friendly and knowledgeable willing to assist you and make sure you leave satisfied with your purchase believe it or not there’s an associate name lee who just does stock but he was willing to help me and help me out really good he found what I needed
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Great store. Friendly Cashier!
Great store. Friendly Cashier!
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Always shop at Home Depot Always get what I seek and for best prices.
Always shop at Home Depot Always get what I seek and for best prices.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Friendly employees. However, the pro desk can use more cashiers working (at least four people) ev...
Friendly employees. However, the pro desk can use more cashiers working (at least four people) every day and all day since it is always busy.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
I interacted with customer service and appliance staff for my recent order. The level of customer...
I interacted with customer service and appliance staff for my recent order. The level of customer service I received was exceptional and everyone I interacted with went above and beyond to address my needs. Highly recommend this store if you are shopping appliances.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
If you need blinds, the Danbury Store is the place to shop. Make certain to ask for Sthefanny S. ...
If you need blinds, the Danbury Store is the place to shop. Make certain to ask for Sthefanny S. She is so knowledgeable, kind, courteous and accommodating. I bought a blind in another store and after dealing with Sthefanny on a blind I bought in Danbury, I brought the blind to her for cutting. Everything was precise and fit like a glove in both cases. She even helped me pick out a color based on a valance I brought with me. I never met anyone this young with such a well-rounded customer service attitude and skill. I can't say enough about her! Utilize her and you won't be disappointed!
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Excellent customer service, employees always surpass my expectations!
Excellent customer service, employees always surpass my expectations!
by
  • Verified Purchase
  • Recommended
1 found this review helpful
ONLY go here if it is a life or death situation. If you do find yourself in this wasteland try an...
ONLY go here if it is a life or death situation. If you do find yourself in this wasteland try and find Yvonne, she is the only one there with a brain.
by
  • Verified Purchase
I like shopping at Danbury Home Depot because I know where everything is and the employees are fr...
I like shopping at Danbury Home Depot because I know where everything is and the employees are friendly and helpful. Plus they have a great hot dog stand right outside!
by
  • Verified Purchase
  • Recommended
2 found this review helpful
Best store in the area
Best store in the area
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Associate approached me upon entering the store asking if I needed any help finding anything toda...
Associate approached me upon entering the store asking if I needed any help finding anything today. I did. He directed me straight to the product.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
The Danbury homedepot is the best one. people are helpful and friendly and usually everything is ...
The Danbury homedepot is the best one. people are helpful and friendly and usually everything is in stock
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Something is broken with the culture of this store. After 3 visits to this store to buy one item...
Something is broken with the culture of this store. After 3 visits to this store to buy one item. The item was on a riser and no one could lower it. I thought it was crazy. A few employees wanted to help but weren't empowered. I spoke to a manager he didn't care about my concern. 3 visits and about 10 different employees to buy one item. It was very ineffective for me and Home Depot.
by
  • Verified Purchase
Great store friendly staff easy access to merchandise
Great store friendly staff easy access to merchandise
by
  • Verified Purchase
  • Recommended
1 found this review helpful
The store sold me a product that was already opened and installed and missing pieces. Then the a...
The store sold me a product that was already opened and installed and missing pieces. Then the assistant store manager said he would get a new install scheduled and I have never heard back from him since he told me that. I had to go to the store and wait in line to get a refund after it taking 10 minutes of the phone just ringing before someone picked up. I was already on the way to the store with the phone ringing. The assistant store manger was nice but not helpful in anyway since I now have a garage door sitting on the floor and its not installed.
by
  • Verified Purchase
Excellent location, service, parking, staff, inventory management,
Excellent location, service, parking, staff, inventory management,
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Brandon in customer service was excellent in every way. I had a problem and he rectified it very...
Brandon in customer service was excellent in every way. I had a problem and he rectified it very quickly Thank you again!!!
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Whoever taught me how to use the app, thank you!
Whoever taught me how to use the app, thank you!
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Always check prices compared to online. We bought a safe that had no price on it. I looked it up ...
Always check prices compared to online. We bought a safe that had no price on it. I looked it up while in the store. It said $159.99. Went to self checkout and it said $199.99. The staff said “oh yeah prices are different online.” A quick search online shows that I was apparently the last person to know about this, it’s standard Home Depot ridiculousness. Lowe’s does not engage in this foolishness and will price match their website. Buyer beware.
by
  • Verified Purchase
Nice place to go but I wouldn't want to live there Rentals are great also
Nice place to go but I wouldn't want to live there Rentals are great also
by
  • Verified Purchase
  • Recommended
1 found this review helpful
The Danbury Homedepot store has created an easy to adapt shopping experience, even at this Covid...
The Danbury Homedepot store has created an easy to adapt shopping experience, even at this Covid-19 pandemic period. I felt safe shopping around the floors throughout my 1.5 hrs shopping.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
I like going to Home Depot because I know where everything is. Plus they have an excellent food t...
I like going to Home Depot because I know where everything is. Plus they have an excellent food truck right outside.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Safety and distancing were immediately apparent. Staff was helpful and the return process was sup...
Safety and distancing were immediately apparent. Staff was helpful and the return process was super simple. Today's visit could not be beat.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 531 reviews

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