#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(859)578-4512
Tool & Truck Rental(859)578-4518
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
500 Clock Tower Way
Crescent Springs, KY 41017
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Customer Store Reviews

  • 4.7 out of 381 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (381)
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Showing 1-30 of 381 reviews
Great customer service. Everyone was very polite
Great customer service. Everyone was very polite
by
  • Verified Purchase
  • Recommended
Last week my Mom and I went to the store for a piece of pegboard. While standing there an employe...
Last week my Mom and I went to the store for a piece of pegboard. While standing there an employee came over and asked if we needed help. He helped us find the size we wanted. He asked us if we had pegs, which Mom did. He asked if we had screws, which she did. I was impressed because he knew those were items one would need and suggested same. My Mom asked him his name. He said it was Nick.They started talking and she then asked him about screen doors. He walked us over to that area. He asked questions and they were able to determine what she needed. He then discussed hinges and we went to 2 different places, which saved us time and energy. Then he went a bit further and asked about handles. He walked us everywhere we needed to go. My Mom was on a roll. He walked her to each aisle and showed her an item and explained each until she decided what was best for her needs. I just followed with the cart so she could fill it up. He was patient and kind to her. It was much quicker and we wasted no time or energy walking all over the place. I must say that this shopping experience was the best ever. Thank you.
by
  • Verified Purchase
  • Recommended
Rude Cashiers....long lines
Rude Cashiers....long lines
by
  • Verified Purchase
This store is always clean, the staff is always helpful and I would recommend this store to anyon...
This store is always clean, the staff is always helpful and I would recommend this store to anyone who wants a pleasant shopping trip!
by
  • Verified Purchase
  • Recommended
The personnel at the Crescent Springs Home Depot is exceptional. It is our new Home Depot destina...
The personnel at the Crescent Springs Home Depot is exceptional. It is our new Home Depot destination.
by
  • Verified Purchase
  • Recommended
Clean store,very helpful employees and cashiers
Clean store,very helpful employees and cashiers
by
  • Verified Purchase
  • Recommended
I have shopped this store since it was opened and have always found the staff very helpful. They ...
I have shopped this store since it was opened and have always found the staff very helpful. They are willing to stop what they are doing to help me look for an object that I am unable to find. They are willing to refer me to another store if they don't carry the object. It is a great store!!
by
  • Verified Purchase
  • Recommended
Always a positive experience when I visit this store. The employees are always friendly and very...
Always a positive experience when I visit this store. The employees are always friendly and very helpful.
by
  • Verified Purchase
  • Recommended
A very well kept store. Store staff is extremely helpful and polite.
A very well kept store. Store staff is extremely helpful and polite.
by
  • Verified Purchase
  • Recommended
This store is very convenient to my home. They have a good selection of products and service is ...
This store is very convenient to my home. They have a good selection of products and service is generally very good
by
  • Verified Purchase
  • Recommended
I've shopped in many Home Depots throughout the tri-state and the Crescent Springs location is by...
I've shopped in many Home Depots throughout the tri-state and the Crescent Springs location is by far one of the cleanest, best staff stores around.
by
  • Verified Purchase
  • Recommended
I shop here all the time. I love this store and your employees.
I shop here all the time. I love this store and your employees.
by
  • Verified Purchase
  • Recommended
Associates are friendly and very knowledgeable
Associates are friendly and very knowledgeable
by
  • Verified Purchase
  • Recommended
Very pleasant & helpful experience!! :-)
Very pleasant & helpful experience!! :-)
by
  • Verified Purchase
  • Recommended
Doris is always very pleasant
Doris is always very pleasant
by
  • Verified Purchase
  • Recommended
Associates are always helpful, everything is easy to find. The store is clean, and the coffee is ...
Associates are always helpful, everything is easy to find. The store is clean, and the coffee is fresh.
by
  • Verified Purchase
  • Recommended
This store is very clean, the employees are helpful and friendly.
This store is very clean, the employees are helpful and friendly.
by
  • Verified Purchase
  • Recommended
I shop several home depots I find this store to be extremely clean and organized . along with thi...
I shop several home depots I find this store to be extremely clean and organized . along with this friendly and knowledgeable employees
by
  • Verified Purchase
  • Recommended
Great place if you need help! Always friendly people around to help you !
Great place if you need help! Always friendly people around to help you !
by
  • Verified Purchase
  • Recommended
Store is clean, stocked and staff knowledgeable and extremely kind and helpful. I look forward t...
Store is clean, stocked and staff knowledgeable and extremely kind and helpful. I look forward to my trips there.
by
  • Verified Purchase
  • Recommended
Clean and well stocked store. The staff has always been a pleasure to work with at this location...
Clean and well stocked store. The staff has always been a pleasure to work with at this location. I prefer this location out of the two other stores that are as close to me as this store. It's quick to get in and out and find help in this location.
by
  • Verified Purchase
  • Recommended
Clean and organized store. Friendly staff.
Clean and organized store. Friendly staff.
by
  • Verified Purchase
  • Recommended
You can't find better more complete service in any other "big box store" in the area. All emplo...
You can't find better more complete service in any other "big box store" in the area. All employees are friendly, helpful, efficient and very knowledgeable about their area. The store shelves are almost always totally stocked and labeled for you to find your product.
by
  • Verified Purchase
  • Recommended
Very helpful and friendly staff ..nice to find that in a home improvement store
Very helpful and friendly staff ..nice to find that in a home improvement store
by
  • Verified Purchase
  • Recommended
In my eyes his store is pretty clean and i saw that the employee were friendly.
In my eyes his store is pretty clean and i saw that the employee were friendly.
by
  • Verified Purchase
  • Recommended
Amazing customer service! Sasha and Joe were great. They 100% corrected the mistakes Florence loc...
Amazing customer service! Sasha and Joe were great. They 100% corrected the mistakes Florence location made. They were very kind and helpful. Super impressed.
by
  • Verified Purchase
  • Recommended
Troy and Dennis went above and beyond to help me get the heater I wanted.
Troy and Dennis went above and beyond to help me get the heater I wanted.
by
  • Verified Purchase
  • Recommended
Very poor return experience from Home Depot on line. Manager handled the situation poorly. If you...
Very poor return experience from Home Depot on line. Manager handled the situation poorly. If you return an on line item don't be in a hurry.
by
  • Verified Purchase
great experience. I needed a new entry door lock keyed to my existing keys. i was taken care of i...
great experience. I needed a new entry door lock keyed to my existing keys. i was taken care of immediately, and the lock was ready on time as promised. everyone i encountered in the store was courteous and professional.
by
  • Verified Purchase
  • Recommended
Pleasant store to shop in , friendly associates, needs more stock items in the paint department.
Pleasant store to shop in , friendly associates, needs more stock items in the paint department.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 381 reviews

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