#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(859)578-4512
Tool & Truck Rental(859)578-4518
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
500 Clock Tower Way
Crescent Springs, KY 41017
map pin
map preview
Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.7 out of 381 reviews
94%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (381)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 381 reviews
This store is easy to get to from several roads. The parking is easy and has lots of space, inclu...
This store is easy to get to from several roads. The parking is easy and has lots of space, including handicapped. They have a wide selection and quite a few items on sale. Items I needed were either well-marked by aisle and shelf or it was easy to get an associate to help if needed. The store is always clean and well-lit.
by
  • Verified Purchase
  • Recommended
Friendly, easy to find what u need
Friendly, easy to find what u need
by
  • Verified Purchase
  • Recommended
I was looking for pool salt and I went to the exit way and I thought I saw salt there, but it was...
I was looking for pool salt and I went to the exit way and I thought I saw salt there, but it was a different type of salt. I went to the pool supply area and the pool salt wasn't there. I went to the Customer Service desk and was told someone was looking for it. I waited 6 minutes and ended up leaving because no one would get back to me. Very unsatisfied with customer service. There are 61 bags of pool salt - how come it takes so long to find it.
by
  • Verified Purchase
When ever I go to the Crescent Springs store I can always count on an associate helping me find t...
When ever I go to the Crescent Springs store I can always count on an associate helping me find things. The entire staff is friendly and helpful.
by
  • Verified Purchase
  • Recommended
Happy.:)
Happy.:)
by
  • Verified Purchase
  • Recommended
Crescent Springs KY Home Depot is very easy to work with and staffed by knowledgeable and helpful...
Crescent Springs KY Home Depot is very easy to work with and staffed by knowledgeable and helpful people.
by
  • Verified Purchase
  • Recommended
Convenient store but don't expect any help without tracking someone down to ask for assistance. E...
Convenient store but don't expect any help without tracking someone down to ask for assistance. Employees constantly walk by without asking if you need any help.
by
  • Verified Purchase
Michael was able to help me in a timely fashion find the right material and cut it. Samuel was ve...
Michael was able to help me in a timely fashion find the right material and cut it. Samuel was very kind and quick and the register. Excellent service!
by
  • Verified Purchase
  • Recommended
The employees are very helpful. I have an SUV so lumber purchases can be a problem. I am always ...
The employees are very helpful. I have an SUV so lumber purchases can be a problem. I am always able to have someone cut the lumber to fit in my vehicle. Most staff are very knowledgeable.
by
  • Verified Purchase
  • Recommended
Best Home Depot store. Ask for Kim V - excellent service at service desk
Best Home Depot store. Ask for Kim V - excellent service at service desk
by
  • Verified Purchase
  • Recommended
Store wasn't crowded. Easy to get what I needed and self checkout!
Store wasn't crowded. Easy to get what I needed and self checkout!
by
  • Verified Purchase
  • Recommended
All of the staff are always friendly and as helpful as can be. Very accommodating. The store is a...
All of the staff are always friendly and as helpful as can be. Very accommodating. The store is always neat and organized. Pricing is good and the usually have want we want/need. Its our go-to hardware etc. store.
by
  • Verified Purchase
  • Recommended
The employees are always welcoming and super helpful and friendly. I always receive great custom...
The employees are always welcoming and super helpful and friendly. I always receive great customer service whenever I am shopping there!
by
  • Verified Purchase
  • Recommended
I work a lot with Kelley in the paint department. I recently started in this business and he’s be...
I work a lot with Kelley in the paint department. I recently started in this business and he’s been a great resource for me. I really love his attitude and how thorough he is when answering questions.
by
  • Verified Purchase
  • Recommended
Whenever I go to this Home Depot store, the store personnel are always ready & willing to assist ...
Whenever I go to this Home Depot store, the store personnel are always ready & willing to assist me with my needs of getting what I need to get my project completed. The employees are very friendly and professional. They go out of their way to ensure you are receiving the best customer service they provide.
by
  • Verified Purchase
  • Recommended
I was in and out in no time. The guys in the plumbing department really took care of me. They wal...
I was in and out in no time. The guys in the plumbing department really took care of me. They walked me to every item I needed. Sydney was my cashier and she was extremely pleasant.
by
  • Verified Purchase
  • Recommended
This store is very clean and customer service is above average. If you want an exceptional shoppi...
This store is very clean and customer service is above average. If you want an exceptional shopping experience, find what you need the first time and have experienced people to assist you then stop by the Home Depot in Crescent Springs KY.
by
  • Verified Purchase
  • Recommended
Store was clean and well lit for a home depot. Had to wait for assistance, but once Frank got to...
Store was clean and well lit for a home depot. Had to wait for assistance, but once Frank got to me, it was a good experience. Frank made sure to get to me when he could and did everything he could to make sure I left with the correct items. Thank you Frank.
by
  • Verified Purchase
  • Recommended
Always helpful friendly knowledgeable staff. I just ask for assistance and they can help find any...
Always helpful friendly knowledgeable staff. I just ask for assistance and they can help find anything I need and answer my questions in short order.
by
  • Verified Purchase
  • Recommended
Everything was easily accessible and prices were reasonable. Employee (s) were very knowledgeabl...
Everything was easily accessible and prices were reasonable. Employee (s) were very knowledgeable about product (s) and eager to help me find what I need. Thank you Home Depot Team!!
by
  • Verified Purchase
  • Recommended
Home Depot is Crescent Springs is one of the best because you can always find someone to assist y...
Home Depot is Crescent Springs is one of the best because you can always find someone to assist you. Some of the employees are like your family. We shop Home Depot almost every day and it is very nice to see the same employees every time you visit the store.
by
  • Verified Purchase
  • Recommended
I recommend this store
I recommend this store
by
  • Verified Purchase
  • Recommended
The store is well stocked and all the employees are very knowledgeable , very helpful and friendl...
The store is well stocked and all the employees are very knowledgeable , very helpful and friendly . I shopped this store a lot. I shopoed almost all the dept and no complaints .
by
  • Verified Purchase
  • Recommended
I received great service from two young workers in the garden center. I had assistance in select...
I received great service from two young workers in the garden center. I had assistance in selecting a good mulch and had an efficient check out.
by
  • Verified Purchase
  • Recommended
Cashier Shanna was extremely helpful and friendly. She even made me laugh. It was nice to see t...
Cashier Shanna was extremely helpful and friendly. She even made me laugh. It was nice to see that customer service exist still.
by
  • Verified Purchase
  • Recommended
The store employees always treat me like a neighbor! I feel welcome.
The store employees always treat me like a neighbor! I feel welcome.
by
  • Verified Purchase
  • Recommended
The store itself was clean and several employees were helpful, one not so much. I ended up lookin...
The store itself was clean and several employees were helpful, one not so much. I ended up looking up the microwave on line. The cashier Shanna was very nice and friendly.
by
  • Verified Purchase
  • Recommended
The employees are so helpful, knowledgeable, and fast.
The employees are so helpful, knowledgeable, and fast.
by
  • Verified Purchase
  • Recommended
The store was clean an the associates was very friendly
The store was clean an the associates was very friendly
by
  • Verified Purchase
  • Recommended
This store is a great place to shop. The associates are ALWAYS helpful and pleasant. If they can'...
This store is a great place to shop. The associates are ALWAYS helpful and pleasant. If they can't find something, they research until they locate it. If they don't have an answer to a question, they will find someone who does. They go out of their way to provide excellent service. I drive an hour from my home to shop this store, even though there are other stores that would be closer!
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 381 reviews

Nearby Stores

99 Spiral Blvd

Florence, KY 41042

4.88 mi

Tool & Truck Rental

(859)372-2482

Pro Service Desk

(859)372-2488

Mon-Sat: 6:00am - 10:00pm

Sun: 8:00am - 8:00pm

6300 Glenway Ave

Cincinnati, OH 45211

7.04 mi

Tool & Truck Rental

(513)389-4704

Pro Service Desk

(513)389-4700

Mon-Sat: 6:00am - 10:00pm

Sun: 8:00am - 8:00pm

415 Crossroads Blvd

Cold Spring, KY 41076

8.87 mi

Pro Service Desk

(859)572-4362

Mon-Sat: 6:00am - 10:00pm

Sun: 8:00am - 8:00pm