#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(859)578-4512
Tool & Truck Rental(859)578-4518
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
500 Clock Tower Way
Crescent Springs, KY 41017
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Customer Store Reviews

  • 4.7 out of 381 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (381)
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Showing 1-30 of 381 reviews
Good for a quick shop and needed items.
Don't expect the checkout to be fast or convenient. Everything is now "self-checkout", ugh.
by
    Great customer service!
    Employees in this store treat their customers with respect and courtesy. They are expedient in resolving issues and value their customers as if I were the only one in the store. Specifically Ellen in Blinds and Flooring went over and above to help me.
    by
      • Recommended
      Great customer service
      I went to look at mowers and Troy in Garden got one out of the box and answered all my questions. He was very helpful and made it easy to buy the mower.
      by
        • Recommended
        Excellent service
        I lost my brother right before Christmas:( I need to flip the house and sell I applied for my Homedepot card and now I can get some cosmetic stuff completed so I can list the house next week!!
        by
          • Recommended
          Amazing staff
          Sue and Rick at the front deck are amazing super helpful with letting me return my tape measures
          by
            • Recommended
            Friendly and helpful staff
            The staff is very helpful and will happily assist with any questions.
            by
              • Recommended
              THEY HAVE GREAT CUSTOMER SERVISE!! VERYCLEAN STORE
              VINYL FLOORING IS GREAT PRODUCT BRAND LIFEPROOF. MANY CHOCES OF COLORS.
              by
                • Recommended
                Hassle-Free Home Depot Experience
                Home Depot has implemented Self-Serve propane exchange process that keeps customer from lugging empty tank around - just pop inside to cashier and leave with redemption code on receipt. Enables quick turn-around time and you will be back at your backyard BBQ in record time.
                by
                  • Recommended
                  Nice friendly staff
                  Chris in lumber was very nice and helpful. Nice clean store with good staff
                  by
                    • Recommended
                    Plenty of associates
                    I needed several items from different areas and found help in each area.
                    by
                      • Recommended
                      Don't ask for help.........
                      I went to HD after checking their web page to see if they had AC Coil Cleaner. The web said they carry 2 brands in the store, 53 cans were available in Aisle 7 Bay 7. Went to the store there is no bay 7 in aisle 7. Asked 2 employees for help, 1st one thoought the cleaner may not be unboxed yet and walkes away. Asked the 2nd for help in finding Bay 7 and the cleaner. He didn't check anything, just said we don't carry it. He did not even walk aisle 7 to show me were bay 7 was. Terrible customer service!
                      by
                        1 found this review helpful
                        Great Stop at Home Depot today!
                        Great trip. I've been wanting to buy a battery operated mower for a year or so and took the plunge today. I'm extremely happy with the early performance of my Toro 60V 22" Cordless Self Propelled mower. It has handled the first mowing of my yard better than my old Toro gas mower that I loved!
                        by
                          • Recommended
                          Best Home Depot
                          I just want good comments abt this store people works there super friendly and help a lot all the time. orders online, ready in 5 mins to just go and pick them up. really nice place..i enjoy every single trip there
                          by
                            • Recommended
                            Great personalized service
                            This store is always super clean & well stocked. Staff are v friendly.
                            by
                              • Recommended
                              Exercise in futility
                              This store has a continuing issue where if you check online it will show stock but when you got to the location specified on the site there's no stock at all. And no one there has a clue where it is can be located. If you can find someone to ask, that is...
                              by
                                Inventory
                                Always able to find what I need, ir will be ordered for me.
                                by
                                  • Recommended
                                  Great customer service
                                  Kris from lumber met us for the first time on the isle and took us to a number of isles to help us find what we needed
                                  by
                                    • Recommended
                                    Had what I wanted in stock, friendly employees
                                    Great deal on Echo Dot 4th gen.
                                    by
                                      • Recommended
                                      Awesome
                                      Ralee and Troy were an amazing help
                                      by
                                        flooring
                                        Jason in flooring is the best!
                                        by
                                          • Recommended
                                          Exceptional Customer Service
                                          I’m a DIYer who spends a lot of money (more than some contractors) at this store. What I appreciate most is the management (Nate) and staff who provide me with top notch customer service from honoring on-line pricing discounts that for some reason or another have not been changed at store level to the ease of doing returns for product and materials I no longer have a use for on my specific projects. The no-hassle return policy really sets Home Depot apart from other retailers and Crescent Springs store is the best at providing great customer service. This is why I continue to shop at The Home Depot in Crescent Springs, Kentucky. I would like to give a shout out to Connor whose title might be supervisor. He also deserves recognition for his front desk customer service on my visits to this store again and again. My overall shopping and purchasing experience with The Home Depot at Crescent Springs, Kentucky is the reason I was motivated to complete this review. Rarely, do I have the time to do reviews.
                                          by
                                            • Recommended
                                            So helpful!
                                            Every employee is kind and helpful! I never feel like I’m annoying them if my inexperience is causing me to ask too many questions
                                            by
                                              • Recommended
                                              Great employees friendly and helpful
                                              by
                                                • Recommended
                                                WELL STOCKED
                                                THE THINGS I WANTED WERE IN STOCK AND GOOD SUPPLY, PRICES ARE AVERAGE AND EMPLOYEES FRIENDLY
                                                by
                                                  • Recommended
                                                  Favorite Home Depot
                                                  This Crescent Springs, KY store is my favorite location. The parking is great, the variety of merchandise in the garden center is great.
                                                  by
                                                    • Recommended
                                                    Expert advice
                                                    Nancy in the outdoor projects part of the Crescent Springs Home Depot is very helpful and insightful. Anyone doing a paver project, she is the person to consult.
                                                    by
                                                      • Recommended
                                                      Crescent Springs Home Depot
                                                      The store has an abundance of everything. It is Always Neat and Clean. Employees are friendly and very helpful bi live going there. Especially love the garden center !! I can’t quit buying plants ‼️‼️‼️‼️‼️‼️
                                                      by
                                                        • Recommended
                                                        My wife and/or I are in this store several times per week
                                                        They always seem to have what I need
                                                        by
                                                          • Recommended
                                                          GREAT EMPLOYEE
                                                          VERY KNOWLEDGEABLE ABOUT THE HARDWARE DEPARTMENT. WENT ABOVE AND BEYOND TO MAKE SURE I HAD THE CORRECT PARTS NEEDED FOR THE PROJECT I WAS WORKING ON WOULD WORK ONCE I REMAINED HOME TO COMPLETE.
                                                          by
                                                            • Recommended
                                                            Great employees
                                                            Employees always helpful.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 381 reviews

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