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Showing 1-30 of 558 reviews
Jun 6, 2023
Don't believe internet inventory numbers
Visited two stores that indicated they had numerous units in stock of the item I wanted to buy. The first had only one, which turned out to be used and soiled. The second had none. If you can't call and verify with an actual human that they have what you want, don't waste your time. Maybe not even then.
by
May 24, 2023
Excellent customer service
Today it is hot and steamy outside, and it seems like everybody is in a crappy mood. However, lila, a sales representative at this particular store has such a contagious smile and she made sure I was well taken care of
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Recommended
Apr 30, 2023
Ceiling Fan Issues
We had our ceiling fan installed today and when we needed to put on the frosted glasses, 2 of the 3 were broken; however, Layne helped us with a credit rather than having to take down the ceiling fan and return it.
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Recommended
Apr 17, 2023
Garden Department
The Garden Department has a wide variety of beautiful plants. The staff is very attentive to your needs and wants. I just Love The Home Depot!
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Recommended
Apr 15, 2023
Need to unlock the power tools!
If you are going to treat all your customers like potential thieves and lock all your power tools up, then I suggest you have an employee in those isles at all times! Waiting 20min to get a tool out of the locked cages is ridiculous.
by
Apr 9, 2023
Nice store
Nice clean store, friendly staff. Like everywhere else not enough cashiers and registers. Could use more floor help on the weekends.
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Recommended
Mar 13, 2023
Outstanding cashier.
Outstanding cashier named Debra. Very nice and courteous. Thank you Debra!
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Recommended
Mar 11, 2023
Great Customer Experience!
Nisha was so amazing and had amazing customer service! I love this store and will be back!
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Recommended
Mar 10, 2023
GREAT EMPLOYEES
DWIGHT AND ALAYNNA WERE BOTH A HUGE FACTOR DURING MY SHOPPING TRIP
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Recommended
Feb 20, 2023
Courteous
The young man who helped was very helpful and courteous and helpful. He made me feel as if I was important and not just some in the store. He looked at me directly and paid attention to what I was saying and asking,
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Recommended
Jan 29, 2023
Great service
I would like to give a shout-out to a worker who was very helpful to me, his name was Gavin and he was extremely friendly and helped me find what I needed
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Recommended
Jan 26, 2023
great products
the backsplash tile we purchased are awesome
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Recommended
Jan 18, 2023
Refer to Survey
Please refer to the Survey
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Jan 6, 2023
Unsure
Salesperson help me find but wasn’t much help since store out of stock
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Dec 9, 2022
Works well
Im very happy with my purchase
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Recommended
Dec 6, 2022
Wonderful A+++ experience at the council bluffs, IA The Home Depot
We needed several different mismatch screws for a second hand bunk bed we bought. A gentleman by the name of Sterling saw we needed help and came to our rescue. We wasn't searching for anyone he just saw we needed help. He was kind, courteous, friendly, and of course very helpful. A+ job Sterling!! Hope you get the recognition you deserve! I highly recommend you shop this The Home Depot in Council Bluffs, IA. Everyone we encountered was in a good mood and friendly. Oh and did I mention it was pretty late too?!
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Recommended
Oct 28, 2022
Wonder Staff
Friendly, helpful, and informative staff.
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Recommended
Sep 5, 2022
Friendly helpful smiling employees
Excellent customer service and happy friendly employees make shopping at Home Depot my choice!
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Recommended
Aug 9, 2022
Great place to shop
Great place to get my items I need. People that work there are nice and helpful.
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Recommended
Jul 28, 2022
Customer Service at the Pro Desk
Excellent customer service from Ryan at the Pro Desk. Very knowledgeable in our requests and was able to locate the product that a local distributer could not. Great communication and service!
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Recommended
Jul 19, 2022
Very Helpful Employees
I called the store as a last ditch effort to find a gas powered lweed eater, even though the inventory online indicated that it was out. AJ was extremely knowledgeable about the item as I described it to him and explained that he will check their stock, found the item, and even said when he would have it available for us to purchase. Heather G at the service desk was very helpful and compassionate when we arrived at the store to purchase the item.
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Recommended
Jul 13, 2022
Process employees rock!
They know me by name, and are always happy to help!
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Recommended
Jun 2, 2022
Exceptional Service
The Council Bluffs Home Depot has the friendliest staff. They are knowledgeable, polite, and extremely helpful. They are top notch in customer service.
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Recommended
May 24, 2022
Employee with Excellent Customer Service
After being treated very poorly and seemingly uninterested in helping me I aske for a manager or someone who would like to perform customer service. Mary went above and beyond to help me find what I was looking for and that is hard to find these days!
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Recommended
May 24, 2022
Great customer service
Every employee I interacted with this weekend went above and beyond to make me feel valued.
by
May 13, 2022
Great place to shop
Home depot has always been good to me when I visit the store. Their employees are always so helpful. This makes me feel good about shopping there.
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Recommended
May 4, 2022
Michelle Foote
Michelle was great in helping us pick up a washer and dryer set! Made it quick and easy
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Recommended
Apr 7, 2022
Great Customer Service
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Recommended
Mar 8, 2022
Carpet
They offer a military discount. But pick and choose what you can use it for !! SHOULD BE FOR ALL PRODUCTS.
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Mar 5, 2022
Great Appliances!
Home Depot has great prices, lots of options, and super salespeople, especially in the appliances department! Nancy is always amazing! Thank you!!