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Filter Reviews By:Rating, Profile, Gender, Age (536)
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Showing 1-30 of 536 reviews
Apr 29, 2023
Good shopping
The store had what I needed in sufficient quantity at a reasonable price and checkout was quick and easy.
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Recommended
Apr 29, 2023
Great customer service
I have shopped at this location for over 30 years and would not want to go any other place. They have always had what I needed and helpful employees to find what I need
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Recommended
Apr 29, 2023
Finding things
I didn’t know where to start but I saw that there was these numbers and signs that are really big and helped me a lot with what I purchased.
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Recommended
Apr 18, 2023
Kenny
Mr Clarence was so helpful and so professional, his integrity and customer service relationship is what I respect most. I recommend this location to every Home Depot shopper. You will always like to come again and again.
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Recommended
Apr 10, 2023
Helpful staff
I recently went to Home Depot to purchase paint for a project. I was not sure what I needed. The associate, Kenny in the paint department was very helpful and took the time to answer all my questions in a friendly manner. I will be going back whenever I need something else.
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Recommended
Mar 27, 2023
Love home depot
Always a great experience at this dore
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Recommended
Mar 21, 2023
Profiled and harassed for wearing a hoodie in 50° weather
I walked into this location looking for items to rip out my carpet and was profiled instead.
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Mar 17, 2023
Customer Service
It took me forever to find someone to help me. After asking 3 employees, no one ever came. Yet they were very fast at taking my money.
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Mar 11, 2023
Had everything I needed
The cashier Janette, was exceptional with her Customer Service, to be treated and helped in more ways than one by her, with a smile on her face was very rewarding!!!
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Recommended
Feb 26, 2023
Great customer service!
Employees here are extraordinarily helpful unlike other home-improvement stores, I have been to!
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Recommended
Feb 22, 2023
Great store
It’s always so clean the employees at the registers is so nice everytime I come in Diamond is so wonderful she always makes the day so wonderful
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Recommended
Feb 14, 2023
Nice cashier
I will always come up there the cashier Diamond is amazing she’s so sweet you won’t miss her she’s always smiling
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Recommended
Feb 13, 2023
Tile department rocks!
They try really hard to always make sure your purchase looks as good as you think it should! Go see Desiree in tile!
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Recommended
Feb 12, 2023
Those Without Smart Phones Need Not Enter.
Stop forcing your customers to use SELF-CHECK and stop requiring your older military veterans to use your app on a smart phone that they don't have to obtain their well-deserved discount. That's unwise and unfair. Your employees also are unhappy with all of the above. Did you ask or do you care? We think not. I've called Customer Service, and they agreed with me. Hmmm....
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Feb 11, 2023
Great customer service
Everytime I go into the store and Angela Adam's in garden is there she is always so nice, always smiling and eager to help me. I wish we had more friendly faces that have been around for a long time and know what they are doing like Angela.
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Recommended
Feb 8, 2023
Amazing Crew
From the Top person at this store down to the cashier seeing you out outstanding people!!!
Even when there is a problem it is quickly resolved!
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Feb 5, 2023
Lousy customer sercice
Went to this store and drove an extra 30 minutes, because their website showed that they had the product in stock that I was looking for. Employees ignore me while I'm trying to find the product and then I'm told that they don't have it. I settled for another product, and told the employee that I needed 30 bags. He walked a away and left me to load it on the cart. I am a 65 yr. old woman. Thank goodness for a very kind customer who helped me.After I pull the 1200 lb. cart to the front of the store, and pay for it, no one offers to help me get it into my truck. I continue to pull the 1200 lb. cart though the parking lot until a few more very kind souls (not employees) help me load my truck. I will never go back to this store.
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Dec 27, 2022
Usually can find most items I needed
The only thing that upset me was I am a registered Veteran at your store and I wasn’t able to use my discount on my purchase of appliances??????
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Recommended
Dec 22, 2022
Great help in Plumbing
I had to get some pipe fittings to make a repair to my home, and Casey in plumbing was a real help, recommending what was needed to complete the repair while helping at least 20 other customers in the time I was collecting materials.
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Recommended
Dec 21, 2022
GREAT ADDITION TO THE COMMUNITY
HOME DEPOT IS A GTREAT STORE TO HAVE IN THE AREA WE LIVE. MAKES LIFE EASIER AND MORE FUN KNOWING WE CAN GO TO HOME SUPPLY STORE AND GET ITEMS WITH THE SELECTION AND QUANITY THAT HOME DEPOT OFFERS.
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Recommended
Dec 21, 2022
Wish it allowed zero stars
This is the worst location in the greater Houston area by far! Lazy employees, rude cashiers, ten minute lines are normal, get your cart in the parking lot pile of them because there are none at the front.
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Oct 14, 2022
Home Depot In Store Service
I’m very happy to say that the Home Depot in Conroe Tx, 1341 West Davis is exceeding the industry by keeping the shelves stocked, clean, safe and friendly faces that were able to help me throughout my quick visit. A gentleman in the electrical department was quick to help me find what I needed Thank you!
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Recommended
Sep 17, 2022
Lighting
I have the best experience with 1 on 1 assistance in buying lighting all the way from choosing to loading.
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Recommended
Aug 27, 2022
Fantastic Customer Service
I bought a Microwave for $529.34 then the next day after it was delivered to my home, (Free Delivery) I got an e-mail from Home Depot saying that the price has dropped to $239.23 and I received a refund to my Home Depot CC of $290.11. I did not know that Home Depot had a policy of applying a discount the first 30 days of buying an item from their store's. I am so Greatfull to Home Depot...
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Recommended
Aug 1, 2022
Appliance Department
Associates should know some products, used for cleaning appliances
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Recommended
Jul 14, 2022
Disrespects Veterans
Their Veteran identification program is designed to work against veterans.
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Jul 9, 2022
Friendly and helpful employees...
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Recommended
Jun 8, 2022
My Go To Place
This Home Depot always has the light bulbs I need for some special lamps I have at home. Anytime I need bulbs, this is the first place I go to look for and buy them. I also use this store to purchase larger items as they had a portable air conditioner that I couldn't find at any other store in the area that I ordered online from their website.
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Recommended
May 26, 2022
Quality Price Service
Always have what I need,good quality, prices right and good sales people