#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(770)607-1134
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
100 Gentilly Blvd
Cartersville, GA 30120
map pin
map preview
Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.8 out of 450 reviews
94%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (450)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 450 reviews
Generous staff
Staff is generous through out the store. I stopped here on my way back to Acworth and this store was little better than the other store I have visited earlier
by
    • Recommended
    So happy with my window purchase
    I just bought 9 Anderson windows here and Will Hatfield was awesome. This man knows his business! Thank you!
    by
      • Recommended
      Katy at customer service is proactively helpful with a smile. Thank you for coming to work!
      Katy at customer service is proactively helpful with a smile. Thank you for coming to work!
      by
      • Verified Purchase
      • Recommended
      Noticed some really nice changes in this store since the last visit. More greeters and assistants...
      Noticed some really nice changes in this store since the last visit. More greeters and assistants up front and all seemed very eager and pleasant. I remember having a hard time trying to find someone to help at times but this visit proved some improvements were in place.
      by
      • Verified Purchase
      • Recommended
      This particular store is my favorite not only for the amazing inventory but the friendly and help...
      This particular store is my favorite not only for the amazing inventory but the friendly and helpful staff. I always get the best customer service and I love the beautiful garden section . The store is always well stock and clean with every item you could ever need for your home.
      by
      • Verified Purchase
      • Recommended
      This store has changed how it used to be, great management, staff, and always clean love shopping...
      This store has changed how it used to be, great management, staff, and always clean love shopping here
      by
      • Verified Purchase
      • Recommended
      awesome store, service and people
      awesome store, service and people
      by
      • Verified Purchase
      • Recommended
      Great experience at this store.
      Great experience at this store.
      by
      • Verified Purchase
      • Recommended
      Courtney and Madelyn at the paint counter are awesome! Angie at check out was a big help! Love my...
      Courtney and Madelyn at the paint counter are awesome! Angie at check out was a big help! Love my peeps at the Cartersville Home Depot. So nice to leave the shopping experience feeling positive. All my renovations have been successful because of the helpful employees at this store. Thank you all.
      by
      • Verified Purchase
      • Recommended
      Friendly helpful employees. Items I was looking for in stock
      Friendly helpful employees. Items I was looking for in stock
      by
      • Verified Purchase
      • Recommended
      my favorite store in my county Bartow, GA
      my favorite store in my county Bartow, GA
      by
      • Verified Purchase
      • Recommended
      friendly employees helpful customer service, awesome store
      friendly employees helpful customer service, awesome store
      by
      • Verified Purchase
      • Recommended
      Amazing store. Great customer experience. Received the best care today !!
      Amazing store. Great customer experience. Received the best care today !!
      by
      • Verified Purchase
      • Recommended
      The store was neat and everyone was nice. I don’t come here often. My dad LOVES Home Depot and th...
      The store was neat and everyone was nice. I don’t come here often. My dad LOVES Home Depot and that’s the only reason I entered the survey thing because my dad would die if we got a gift card like that. We would be able to finish my parents house! Lol. Great service, I love Kat, she’s so nice and funny
      by
      • Verified Purchase
      • Recommended
      The manager here has changed the face of this store, it now is the best store in my County lots o...
      The manager here has changed the face of this store, it now is the best store in my County lots of helpful faces
      by
      • Verified Purchase
      • Recommended
      I was shopping in the garden section of the store. As I was checking out the cashier, Kelly, poin...
      I was shopping in the garden section of the store. As I was checking out the cashier, Kelly, pointed out there was a better price option for something I was purchasing. I appreciated her noticing and taking the time to help me save some money on the product. It was a refreshing change.
      by
      • Verified Purchase
      • Recommended
      This store is Amazing!!!! Everytime I have come here to get flowers and potting soil and misc i...
      This store is Amazing!!!! Everytime I have come here to get flowers and potting soil and misc items for my yard I have not been disappointed....especially when it comes to checking out in the garden section both times in the past week I have had the best experience with the cashiers....especially Kelly she was fun to talk to and went out of her way to help with my flowers I ordered....instead of the flowers falling over and dirt going everywhere she found some extra containers laying around and put my flowers in them and they where easier to transport to the trunk of my car.
      by
      • Verified Purchase
      • Recommended
      Very friendly and personable employees eager to help you. Would definitely recommend this Home De...
      Very friendly and personable employees eager to help you. Would definitely recommend this Home Depot on that alone! Well done!
      by
      • Verified Purchase
      • Recommended
      A very clean and stocked store
      A very clean and stocked store
      by
      • Verified Purchase
      • Recommended
      Everyone has nice and very helpful. Clean store and stocked very well and lots of flowers.
      Everyone has nice and very helpful. Clean store and stocked very well and lots of flowers.
      by
      • Verified Purchase
      • Recommended
      I normally love Home Depot but the customer service this time was horrible. I have closed my acco...
      I normally love Home Depot but the customer service this time was horrible. I have closed my account and will be moving on!
      by
      • Verified Purchase
      Great store to shop at. Friendly and helpful associate's. Always available to answer questions an...
      Great store to shop at. Friendly and helpful associate's. Always available to answer questions and guide you in the right direction for all your home needs. Well stocked with good prices. Speedy checkout.
      by
      • Verified Purchase
      • Recommended
      I returned two items. One was an online purchase that I did not have the receipt for. The young l...
      I returned two items. One was an online purchase that I did not have the receipt for. The young lady cheerfully and willingly looked in her computer setup and found the receipt for it and promptly gave me a refund for both items. What impressed me most was her great attitude.
      by
      • Verified Purchase
      • Recommended
      Employees are rude. They don't offer help and when they do they refuse service due to "personal r...
      Employees are rude. They don't offer help and when they do they refuse service due to "personal reasons."
      by
      • Verified Purchase
      Javier was very polite, professional, and knowledgeable. Javier provided First Class customer ser...
      Javier was very polite, professional, and knowledgeable. Javier provided First Class customer service.
      by
      • Verified Purchase
      • Recommended
      Friendly and welcoming staff. Quick and easy service, and willing to go the extra mile to help fi...
      Friendly and welcoming staff. Quick and easy service, and willing to go the extra mile to help find what I needed
      by
      • Verified Purchase
      • Recommended
      Always a great experience at this store. Staff is attentive and always available to help.
      Always a great experience at this store. Staff is attentive and always available to help.
      by
      • Verified Purchase
      • Recommended
      This store is a very good place to shop. I would recomend this store to shop all of your items f...
      This store is a very good place to shop. I would recomend this store to shop all of your items for your home.
      by
      • Verified Purchase
      • Recommended
      Each visit I have made to Home Depot has always resulted in a very pleasant, successful shoppin...
      Each visit I have made to Home Depot has always resulted in a very pleasant, successful shopping experience. I contribute this to their conscientious, caring, profession employees. The guys/gals in the orange vests have always gone above and beyond to help me in my quest to find products I can't seem to locate. I am so grateful. They have gone out of their way to take me, rather than just tell me, where my item should be. This truly is helpful and saves me time. Also, the store is always clean and stocked very neatly. I makes items more accessible from a shopper's view. Thanks, Home Depot! I, for one, appreciate you all.
      by
      • Verified Purchase
      • Recommended
      I went to purchase screws, gorilla glue, wood and gravel. When I returned home my receipt was for...
      I went to purchase screws, gorilla glue, wood and gravel. When I returned home my receipt was for two boxes of screws which I only bought one and wasn't charged for the glue. The difference was a few dollars more but I live to far to go back
      by
      • Verified Purchase
      • Recommended
      Showing 1-30 of 450 reviews

      Nearby Stores

      3355 Cobb Pkwy

      Acworth, GA 30101

      11.89 mi

      Tool & Truck Rental

      (770)917-5140

      Pro Service Desk

      (770)917-5134

      Mon-Sat: 6:00am - 10:00pm

      Sun: 8:00am - 8:00pm

      1655 Shiloh Rd Nw

      Kennesaw, GA 30144

      14.21 mi

      Tool & Truck Rental

      (678)594-8900

      Pro Service Desk

      (678)594-8896

      Mon-Sat: 6:00am - 10:00pm

      Sun: 8:00am - 8:00pm

      9037 Hwy 92, Ste 100

      Woodstock, GA 30189

      15.74 mi

      Tool & Truck Rental

      (770)591-6484

      Pro Service Desk

      (770)591-6487

      Mon-Sat: 6:00am - 10:00pm

      Sun: 8:00am - 8:00pm