#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(770)607-1134
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
100 Gentilly Blvd
Cartersville, GA 30120
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Customer Store Reviews

  • 4.8 out of 450 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (450)
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Showing 1-30 of 450 reviews
Great experience!
It's the employees that keep me shopping at this Home Depot. They are always helpful.
by
    • Recommended
    Always a pleasurable shopping trip!
    My reviews are always the same....the Cartersville Home Depot has the BEST employees. I refer to them as my Peeps. Familiar faces each trip and always a hello and a friendly atmosphere. Chances are, if you walk in the Cartersville store grumpy, you will walk out happy!
    by
      • Recommended
      Great employee (Tniah)
      Taniah was very helpful
      by
        • Recommended
        Blinded By The Light
        This store has installed cameras above each self-checkout that have super bright white flashing lights that will absolutely blind you. It's been two hours since I left and my eyes still hurt and I am seeing white flashes. I AM FURIOUS!
        by
          Great Customer Service
          Christina was so happy, positive & uplifting. More cashiers like her are needed in the community.
          by
            • Recommended
            Always great
            Friendly staff, clean, always has things in stock
            by
              • Recommended
              Great Employer
              Russell is a great employee and very friendly and helpful.
              by
                • Recommended
                Great customer service
                I came in and bought a stair railing the night before in which I purchased the wrong type. I am not in construction and wasn't sure which kind I needed. I came in the very next morning and the customer service employee was super friendly and made the return very easy. I went back to the wood area and the gentlemen who cut the wood did so very professionally and seemed happy to help. The cashier Russell was very pleasant and helped me with my purchase and he seemed like he really valued my business by being helpful and friendly. Great experience.
                by
                  Great Customer Service
                  I was placing an order on-line and they did not have enough of the product for my complete job. I called them to see if they could get an item from another store. Heidi did a great job and found that there were 4 items in-stock and made my order complete. At other stores, they would have not taken the effort.
                  by
                    • Recommended
                    Dishwasher purchase
                    Excellent customer service in arranging and processing the sale and scheduling the install and delivery!!!!
                    by
                      • Recommended
                      Love it
                      Russell was just amazing. Everyone was super friendly and very helpful
                      by
                        • Recommended
                        Home remodel 2022
                        My son and I are remodeling the exterior of my house. At the end of the day I’m saving approximately 10,000 dollars doing it ourselves. Thanks
                        by
                          • Recommended
                          Blinds install
                          Professional contractor, helpful in store staff(thank you Cassandra) and quality product.
                          by
                            • Recommended
                            Great customer service
                            Always a good shopping experience and it's good to laugh because the crew at Cartersville store will have you glad you stopped in I got to give credit to whoever hires the employees they are great bunch and work hard store clean neat well stocked thanks Brian R
                            by
                              • Recommended
                              Made my day (today)!
                              Recently, it is depressing to buy lumber and supplies for even small jobs. And people seem to be in jobs they're not qualified for or worse, not interested in doing. Today, I stopped in our local Home Depot for some lumber and at the checkout was told that I needed to use "APP" to "name" the job and get credit in my PRO account. The cashier knew exactly how to update my information and didn't skip a beat (even while waiting on other customers at the same time) to fix my account. It restores my faith that there are still people that "know how" and "can do" (did). Glad to see it.
                              by
                                • Recommended
                                Home Depot - A Great American Company -
                                Home Depot is a great American Company that provides excellent residential and commercial products and services.
                                by
                                  • Recommended
                                  Every Experience At This Location Is Great
                                  Exceptional. Every time I Come to Home Depot this particular store is clean well stocked the employees are kind and helpful. You can tell it’s managed well.
                                  by
                                    • Recommended
                                    Fantastic Employees
                                    Our cashier Russell was amazing on helping us get the product unlocked and making sure we found everything we needed. Everytime we have come across him he has been kind, friendly, and helpful.
                                    by
                                      Mums and More
                                      I was in Cartersville visiting a relative and stopped by Home Deport Cartersville to pick up a fall mum for my porch. The garden area had a good variety of plants and was well stocked. I was greeted upon walking into the area and offered assistance by Russell. This store seems to have it's customer service in place!
                                      by
                                        • Recommended
                                        Very Helpful employee
                                        Leanne Price was very patient and helpful to us while we were picking out our carpet. She also got the best price she could for our budget. We were also very pleased at how pleasant she is!
                                        by
                                          Cartersville Review
                                          THE PRICE Is right the store is well stocked and clean the professionalism of the employees is awesome
                                          by
                                            • Recommended
                                            Great Storr
                                            by
                                              Kevin coryell
                                              He makes it like an old time hardware store
                                              by
                                                • Recommended
                                                bad materials
                                                landscape material in bad shape, no one to help load
                                                by
                                                  Exceptional store and emplo.Everyyees
                                                  Every piece of lumber, screw, tile, carpeting, electrical wire, and so on in our motorhome came from Home Depot. Your employees knew the job and came through for me spectacularly! Thanks so much!
                                                  by
                                                    • Recommended
                                                    Great Customer Service
                                                    I went to the Home Depot in Cartersville GA and even though they were short handed, Sal the associate that came to help me was knowledgeable and helpful. He took the time to answer questions and helped me find exactly what I needed. He was covering several departments but did not rush me or try to sell me something I didn't need. I was very impressed with His customer service!
                                                    by
                                                      • Recommended
                                                      Great employees
                                                      This store is super friendly and helpful.employees just wished they sold furniture
                                                      by
                                                        • Recommended
                                                        Associates were great!
                                                        Lynn and two other associates helped me with my Christmas Tree selection.
                                                        by
                                                          • Recommended
                                                          Bo at the paint counter is extremely helpful!
                                                          I came in to buy supplies to refurbish furniture, and quickly realized i didn’t know what i was doing. Bo helped me find exactly everything I need and explained why I needed each item. Excellent customer service!!!!
                                                          by
                                                            • Recommended
                                                            Great Service
                                                            Had a great experience in the paint department on 10/27/21. Employees went above and beyond. All store staff pleasant and helpful.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 450 reviews

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