#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(630)384-3012
Tool & Truck Rental(630)384-3018
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
475 S Schmale Rd
Carol Stream, IL 60188
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Customer Store Reviews

  • 4.8 out of 447 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (447)
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Showing 1-30 of 447 reviews
The Home Depot in Carol Stream has employees ready and willing to help you find just what you nee...
The Home Depot in Carol Stream has employees ready and willing to help you find just what you need. They also give helpful hints.
by
  • Verified Purchase
  • Recommended
The employees in the paint dept are very knowledgeable and friendly.
The employees in the paint dept are very knowledgeable and friendly.
by
  • Verified Purchase
  • Recommended
Employees are knowledgeable, patient and friendly! Great experience!
Employees are knowledgeable, patient and friendly! Great experience!
by
  • Verified Purchase
  • Recommended
Fass costumer assistant
Fass costumer assistant
by
  • Verified Purchase
  • Recommended
Great store. Very clean and well organized. Staff were friendly but not suffocating. Sufficient p...
Great store. Very clean and well organized. Staff were friendly but not suffocating. Sufficient products seemingly across the store, even late on a Tuesday night.
by
  • Verified Purchase
  • Recommended
i found the product with assistance from friendly associates
i found the product with assistance from friendly associates
by
  • Verified Purchase
  • Recommended
Linda in the paint department is amazing. She was helping several customers at once. She is very...
Linda in the paint department is amazing. She was helping several customers at once. She is very knowledgeable and friendly. She made it a great shopping experience. The checker Celeste was very friendly and efficient. They have great employees at this store.
by
  • Verified Purchase
  • Recommended
friendly associates
friendly associates
by
  • Verified Purchase
  • Recommended
Great store, friendly service. I found this particular Home Depot more customer friendly than so...
Great store, friendly service. I found this particular Home Depot more customer friendly than some others that I have visited.
by
  • Verified Purchase
  • Recommended
The store is clean, the associates are very professional, and it has everything I need for home i...
The store is clean, the associates are very professional, and it has everything I need for home improvements.
by
  • Verified Purchase
  • Recommended
In and Out.... Due to the signs posted, I was able to quickly find the item I needed. Used Self-...
In and Out.... Due to the signs posted, I was able to quickly find the item I needed. Used Self-Checkout and was in & out in no time.
by
  • Verified Purchase
  • Recommended
The associates are very helpful and friendly. The store is clean.
The associates are very helpful and friendly. The store is clean.
by
  • Verified Purchase
  • Recommended
I always leave this store with a solution to the problem I came in to fix! I've shopped here for...
I always leave this store with a solution to the problem I came in to fix! I've shopped here for years, and have no intention of changing.
by
  • Verified Purchase
  • Recommended
When I think of the workers at this store I don't think "salespersons," I think "friends" who wan...
When I think of the workers at this store I don't think "salespersons," I think "friends" who want to help me.
by
  • Verified Purchase
  • Recommended
Head Cashier (Hilda) went above and beyond to get me 50.00 off my first purchase using my new hom...
Head Cashier (Hilda) went above and beyond to get me 50.00 off my first purchase using my new home depot credit card. All the employees at this store are friendly and helpful and very knowledgeable.
by
  • Verified Purchase
  • Recommended
The store is very well located. Clean, well displayed with easy ingress & egress.
The store is very well located. Clean, well displayed with easy ingress & egress.
by
  • Verified Purchase
  • Recommended
Had what I needed. In and out. easy-peezy
Had what I needed. In and out. easy-peezy
by
  • Verified Purchase
  • Recommended
THIS STORE IS AWESOME EMPLOYEES VERY WILLING TO HELP AND GENUINELY CARE ABOUT CUSTOMERS
THIS STORE IS AWESOME EMPLOYEES VERY WILLING TO HELP AND GENUINELY CARE ABOUT CUSTOMERS
by
  • Verified Purchase
  • Recommended
1 found this review helpful
The store is clean eassy to find stuff what to look for stuff are very nice they always if need ...
The store is clean eassy to find stuff what to look for stuff are very nice they always if need help for customer
by
  • Verified Purchase
  • Recommended
1 found this review helpful
people that work here know what they are doing and are very helpful and really care about the cus...
people that work here know what they are doing and are very helpful and really care about the customer
by
  • Verified Purchase
  • Recommended
The store that is closer to us is the store on Butterfield, but I always get WAAAY better custome...
The store that is closer to us is the store on Butterfield, but I always get WAAAY better customer service here. Even when we bought out cabinets, $11000 worth, I could not get anyone at the Butterfield location to call me back. The Carol Stream location took care of us and at a cheaper price!
by
  • Verified Purchase
1 found this review helpful
CUSTOMER SERVICE WAS ABOVE AND BEYOND
CUSTOMER SERVICE WAS ABOVE AND BEYOND
by
  • Verified Purchase
  • Recommended
Employees were smiling and helpful from the moment I entered the store. It just made my shopping ...
Employees were smiling and helpful from the moment I entered the store. It just made my shopping experience so enjoyable and not at all time consuming . The self checkout was convenient too.
by
  • Verified Purchase
  • Recommended
Everyone in the store really knows their stuff! Ask for any product... they know where it is & wi...
Everyone in the store really knows their stuff! Ask for any product... they know where it is & will take you to it! Their employees are great resources to bounce ideas off of and will go out of their way to help with any project (even if it means cutting you a sample or building a prototype right there in the store isles)! The paint dept. is second to none. I love the Carol Stream store and everyone who works there. If you are a DIY'er or a contractor, this place will be your best friend and secret weapon to getting your projects done right!
by
  • Verified Purchase
  • Recommended
IT IS A VERY EASY RARING THEY HAVE MOST SAME PRODUCTS THE OTHER HOME DEPO'S BUT AT THE RIGHT TIME...
IT IS A VERY EASY RARING THEY HAVE MOST SAME PRODUCTS THE OTHER HOME DEPO'S BUT AT THE RIGHT TIME OF THE DAY IT IS NAT AS CROWDED AS SOME OTHER STORES
by
  • Verified Purchase
  • Recommended
I have been using this store for about 7 years, and my visits have been consistently marked by ex...
I have been using this store for about 7 years, and my visits have been consistently marked by excellent professional knowledge, courtesy and respect for the customer, and sound advice. We've now just replaced all our kitchen appliances, and washer and drier, and the Carol Stream Facility once more came through, in the person of Mr. Duc, with a wealth of knowledge, understanding of customer needs and preferences, respect for customer opinion (even when it is not entirely correct), bringing to bear a wealth of professional expertise to ensure optimal customer satisfaction.
by
  • Verified Purchase
  • Recommended
I was greeted when I entered and directed to the proper department. I actually brought the produc...
I was greeted when I entered and directed to the proper department. I actually brought the product back the next day because I had some concerns that it was not properly sealed. There was no problem with an exchange.
by
  • Verified Purchase
  • Recommended
This is good store and sales people know what they are doing.
This is good store and sales people know what they are doing.
by
  • Verified Purchase
  • Recommended
it's a great store, always has stock, friendly help. it's good for our town to have this kind of...
it's a great store, always has stock, friendly help. it's good for our town to have this kind of store available to us to use
by
  • Verified Purchase
  • Recommended
Workers who work there Val, Ed and Caylee front desk where very helpful thank to a great experien...
Workers who work there Val, Ed and Caylee front desk where very helpful thank to a great experience today
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 447 reviews

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