#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(630)384-3012
Tool & Truck Rental(630)384-3018
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
475 S Schmale Rd
Carol Stream, IL 60188
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Customer Store Reviews

  • 4.8 out of 447 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (447)
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Showing 1-30 of 447 reviews
Great Plant Selection
I went with my husband to shop for tomato plants and hanging basket flowers. I was happy to see heirloom tomatoes (which I bought) and beautiful Calibrachoa baskets. The hummingbird that returns every year loves to sip nectar from those type of flowers, which we can see from our kitchen window. My husband has set up waterers at the edge of our porch overhang above each basket on a timer complete with a liquid fertilizer dispenser, so I don’t have to water them every day during the hot summer. This was before adding the porch railing.
by
    • Recommended
    Love this store and it’s employees
    Everything I have gotten here has been great and the service and prices are good.
    by
      • Recommended
      Fantastic Home Depot
      This is our favorite Home Depot by far. All the staff are so friendly, helpful, and knowledgeable, especially Steve J who went above and beyond to help us and offer guidance on our projects and questions. Would definitely recommend!
      by
        • Recommended
        My go to store!
        I’ve been shopping at the Carol Stream Home Depot for over 10 years. They’re always friendly and willing to help, even when I don’t need any help during my visit. There’s always a good vibe when I shop.
        by
          • Recommended
          Worst Home Depot that I have been to since experiencing the manager.
          To make a long story short, I try returning the broken futon that I bought two or three weeks ago and the manager refused and was so rude that she could care less about her customers.
          by
            Great store
            Love HD, every one is helpful and the slection is very good.
            by
              • Recommended
              Trouble with checkout
              I had to run to Home Depot to get one item. I was VERY disappointed with the inability to use Apple Pay when checking out, as I can with most of the other places I shop. It's the kind of thing that makes me want to shop at another home improvement store.
              by
                Great Employee!
                I was in today with my fiancé and as we bought a new house we were in there looking for a couple different things! Angie was very helpful and kind! Even though she was passed her clock out time she never once rushed us. We had some appliances to order so she waiting patiently for us to finish all of our shopping to check us out! She was amazing!
                by
                  • Recommended
                  The Homiest Home Depot for Your Home
                  I bought glue, paint, wood, nails, screws, Dremel Tools and expandable foam at this Home Depot, and I'm so glad I did.
                  by
                    • Recommended
                    EXCEPTIONAL Customer Service
                    Manager, Joe, went above & beyond to help rectify a return question and problem that I had with a recent purchase. The whole staff here has great attitudes, and it’s truly a great place to shop at and give business to. Highly recommend prioritizing visiting this location!
                    by
                      • Recommended
                      Professional Services
                      Can't say enough good things about Rene at the Professional Services desk. On multiple occasions, I needed to make sure I had process and product (all the items I) needed for a project. He gots tons of praise from me for his detailed advice and excellent help.
                      by
                        • Recommended
                        Most helpful employees
                        I found my wonderful utility cart here that I use every weekend. I bought tomato and pepper plants for my balcony and today I purchased a dual Orchid plant and special food and soil for it. I am hooked.
                        by
                          • Recommended
                          Friendly and Helpful workers
                          This store in general employs friendly and helpful workers. Don in the paint department was extremely knowledgeable and helpful. Dave Talcott is also friendly and knowledgeable.
                          by
                            Consistently Good Employee Assistance
                            Bought a new washer and dryer, and everyone I dealt with was courteous, and professional and resolved any concerns I had.
                            by
                              • Recommended
                              I felt valued and I am a satisfied customer
                              Had everything I needed for plumbing project. The personal were personable as well as knowledgable.
                              by
                                • Recommended
                                Wonderful Associates
                                Steve J coordinated with Ben to help make a problem go away at our house. Much appreciated. Wonderful guys and very professional.
                                by
                                  • Recommended
                                  Excellent Service
                                  Employees at the Carol Stream, IL Home Depot were wonderful! Nate was particularly helpful with loading and Gabriella and Rachel were great with checkout. Thank you, Home Depot employees for a great shopping experience!
                                  by
                                    • Recommended
                                    Excellent variety of plants and planters in the garden Center. I live across the street from a Home Depot in Glendale Heights, but I consistently drive to the Carol Stream Store because of this difference. Thank you for a job well done Carol Stream store
                                    I bought a bean jar planter from the Carol Stream store yesterday. I have yet to fill it, but I have been researching the price on these from several garden centers and found them to be very highly priced. I hope this one will works as beautiful as it looks,. Signed excited!!
                                    by
                                      • Recommended
                                      Alway in stock and neat store
                                      Store always has everything in stock and numerouses levels of tools, sprayers and deals.
                                      by
                                        • Recommended
                                        Incredibly helpful
                                        I bought my appliances here, as well as my washer/dryer unit. Every time I come to this location, the employees here are incredibly helpful.
                                        by
                                          One stop shop
                                          Everything you need for the home improvement was here in this store.. season by season
                                          by
                                            • Recommended
                                            Painting area is organized and the people helping there are knowledgeable about the products.
                                            The paint Don mixed was a complete success.
                                            by
                                              Great customer service
                                              When possible, I travel to this further away to this store because the customer service is top notch. Christian was especially helpful!
                                              by
                                                • Recommended
                                                The staff here is awesome.
                                                I am working on a flooring project with the Carol Stream Home Depot. It's not complete yet, so I can't comment on delivery or installation yet. But I wanted to write a review about the staff. The flooring staff and floor manager were very helpful, patient and professional. I appreciated their help in making sure every detail was correct on my order. They were kind, too, and made me walk out with a smile. I mean, that in itself is worthy of 5 stars.
                                                by
                                                  • Recommended
                                                  GREAT FEATURES
                                                  THE STAFF WAS REALLY KIND AND THEY HELPED ME ALOT
                                                  by
                                                    • Recommended
                                                    Exceptionally friendly and helpful staff
                                                    Received outstanding counsel and explanations when went to purchase a grill. This saved me tons of research time and effort! Staff are accessible, super-friendly, approachable, knowledgeable, experienced, genuine, competent, and receptive.
                                                    by
                                                      • Recommended
                                                      Weber Experts
                                                      Recently purchased a new Weber grill and received exceptional service at this store. I highly recommend the staff at this location. Sheryl, Trish, and Mark are awesome and knowledgeable!
                                                      by
                                                        • Recommended
                                                        Best Home Store Ever
                                                        I would go out of my way to go to this store. The staff is friendly and they are knowledgeable and will go out of their way to help you.
                                                        by
                                                          • Recommended
                                                          Great professional
                                                          I went to Home depot to rent a van for moving, the quality of service was excellent and I was very satisfied.
                                                          by
                                                            • Recommended
                                                            Great Service!
                                                            Got great Customer Service from Steve J. in Kitchens. Amazing experience. He had what i was coming in to purchase already staged and invoice pulled up. He was knowledgeable, patient and friendly. I would purchase from him again. Nice job Steve!
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 447 reviews

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