#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(630)384-3012
Tool & Truck Rental(630)384-3018
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
475 S Schmale Rd
Carol Stream, IL 60188
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Customer Store Reviews

  • 4.8 out of 447 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (447)
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Showing 1-30 of 447 reviews
Great experience consistently
We always have a great shopping experience when we visit the Carol Steeam location. They are well stocked with product and the staff has been helpful, they know their inventory and can give helpful suggestions. It’s our go-to place for everything! Thanks!
by
    • Recommended
    Cashier DAVID in lawn & garden was SUPER!
    Our cashier, DAVID, in lawn & garden was so friendly and super helpful. He asked if we had found everything and actually listened as I told him what I had not found. He interacted with us, gave us suggestions and was very helpful. He continually worked as he talked and took time with us while not wasting time on us. A SUPER CASHIER -- DAVID is a KEEPER!
    by
      Great Purchase Experience
      Our purchase of flooring for our condo was made much simpler because of an excellent choice of high quality products (laminate, sheet vinyl and carpet) that met our budget requirements and the extremely knowledgeable employees that assisted us. We definitely recommend this Home Depot location.
      by
        • Recommended
        Wonderfully Gracious Worker
        I went in with a problem and was helped greatly by Sarah at the Carol Stream store! I deeply appreciated all her help and solving my request/problem and not giving up on me!!! Now that's dedication!!!
        by
          • Recommended
          flowers
          the pansys and dafidols I bout were fresh and looking great and good price!!
          by
            • Recommended
            Besides what was written in the survey,
            there is always someone available to help with heavy or bulky items, such as a Christmas tree, bags of mulch or a heavy boxed lawn mower. Almost always they appear without asking for help
            by
              • Recommended
              Between the convenience and helpful staff at the Carol Stream store, it's rare that I would even consider another supplier of goods for my shop.
              We grow most of our flowers on site but having the Carol Stream Home Depot 'Garden' so close for supplemental color is a true blessing.
              by
                • Recommended
                Amazing employee
                I was at this carol stream store and this young man Pressley was such a great help I often visit this store and he always is so nice. It’s his name that grabbed my attention
                by
                  Frank from Gardening was so helpful!
                  Helped me pick out a great lawnmower- I love it!
                  by
                    • Recommended
                    HORRIBLE
                    This is typically my preferred Home Depot location, but on this past trip I was accused of shoplifting. Thanks Home Depot associate Margie for embarrassing and humiliating me. I wish I received a call back from management or else I would not be writing this review.
                    by
                      A really nice experience
                      Extremely helpful people at this store and so kind and patient as well. A shout out to Selina in the cabinet department and Dave in the blinds department. Thank you for making my hectic day so much easier!
                      by
                        • Recommended
                        Excellent customer service
                        My husband and I stop by this location not expecting much. Just buy supplies for our home. We had an excellent experience. Elizabeth our cashier took her time with me trying to apply for the credit card the other cashier another super friendly gentleman was happy to help every other customer and even went outside cover the bed of the truck we rented and helped my husband load our purchase! We were wow, we definitely would come back just for the 2 of them. Thank you
                        by
                          • Recommended
                          Cashier
                          I would like to thank, SHIRLEY for shining light on opening up more than one card at homedepot. About different services, that are available to me and other Costomers.
                          by
                            Great store
                            This Home Depot has everything! Help is helpful & friendly. Truly appreciate this Home Depot . Thank you
                            by
                              This is a great store. They always have what I want, in stock, and at a great price. I always h...
                              This is a great store. They always have what I want, in stock, and at a great price. I always have a choice of products. The employees are friendly and know the stock well. They can direct you to exactly where a product is. I love the convenience of the location, too.
                              by
                              • Verified Purchase
                              • Recommended
                              Great store!! Great employees who were super helpful and kind. Michael D and Chip made the who...
                              Great store!! Great employees who were super helpful and kind. Michael D and Chip made the whole experience a positive one and I will definitely choose this store over others because of great workers like them.
                              by
                              • Verified Purchase
                              • Recommended
                              The store is very clean and associates are extremely helpful.
                              The store is very clean and associates are extremely helpful.
                              by
                              • Verified Purchase
                              • Recommended
                              Very helpful employees.
                              Very helpful employees.
                              by
                              • Verified Purchase
                              • Recommended
                              Steve Jungling, the design consultant, was extremely friendly and helpful when we were buying cus...
                              Steve Jungling, the design consultant, was extremely friendly and helpful when we were buying custom counter tops.
                              by
                              • Verified Purchase
                              • Recommended
                              In instances where I shopped at Home Depot-both in Carol Stream and Bloomingdale branches, associ...
                              In instances where I shopped at Home Depot-both in Carol Stream and Bloomingdale branches, associates were helpful and the store/s were clean and well-lit. We have been customers of Home Depot for a long time and we always had wonderful shopping experience
                              by
                              • Verified Purchase
                              • Recommended
                              I came into the store today and met two amazing associates Shirley and Peony. They took the time ...
                              I came into the store today and met two amazing associates Shirley and Peony. They took the time out of their day to listen to my wants and concerns and helped me purchase a patio set. I will return to this store! They even helped me get it into my car. I am appreciate great customer service Thanks for making my day ladies!!
                              by
                              • Verified Purchase
                              • Recommended
                              Excellent store, great quality plants in garden center with a wide selection at reasonable prices.
                              Excellent store, great quality plants in garden center with a wide selection at reasonable prices.
                              by
                              • Verified Purchase
                              • Recommended
                              The Carol Stream Store is always happy and busy. Parking is great, you are greeted as you enter a...
                              The Carol Stream Store is always happy and busy. Parking is great, you are greeted as you enter and there is always someone willing to help. Selection is good and items are in stock. We recently updated out laundry room and Steve in kitchen design was so helpful, kind and knowledgeable. Really knows his stuff!!!
                              by
                              • Verified Purchase
                              • Recommended
                              This store is wonderful! The staff is amazingly helpful and knowledgeable! The store is clean! Th...
                              This store is wonderful! The staff is amazingly helpful and knowledgeable! The store is clean! The shelves are well stocked! I love this store!
                              by
                              • Verified Purchase
                              • Recommended
                              Great experience at this store. Tom (in the white Cubs hat) went above and beyond to help me find...
                              Great experience at this store. Tom (in the white Cubs hat) went above and beyond to help me find the chairs I was looking for that I tried multiple stores for. He didn’t give up when they weren’t where they normally were or when they weren’t in the back, and he eventually found them in an unusual spot. I was so thankful for him, and the whole time he had such a helpful and positive attitude.
                              by
                              • Verified Purchase
                              • Recommended
                              This Home Depot location (Carol Stream) has the most helpful employees!!
                              This Home Depot location (Carol Stream) has the most helpful employees!!
                              by
                              • Verified Purchase
                              • Recommended
                              I have lived in Wheaton since 1971 - not sure when this Home Depot was built but I have been goin...
                              I have lived in Wheaton since 1971 - not sure when this Home Depot was built but I have been going there ever since it opened for everything imaginable for the 3 homes I've owned. Purchased a whole house generator, redid two bathrooms, patio furniture, painted every room, garden plants, ceiling fans, light fixtures, wood, plumbing, electrical, you name it - I have purchased it. It's so close to home and employees are very helpful.
                              by
                              • Verified Purchase
                              • Recommended
                              I found what I needed. I like the discounted prices.
                              I found what I needed. I like the discounted prices.
                              by
                              • Verified Purchase
                              • Recommended
                              The store workers are friendly and helpful. Love the discounted prices!!!!
                              The store workers are friendly and helpful. Love the discounted prices!!!!
                              by
                              • Verified Purchase
                              • Recommended
                              This store is very organized and has friendly employees to assist the customers.
                              This store is very organized and has friendly employees to assist the customers.
                              by
                              • Verified Purchase
                              • Recommended
                              Showing 1-30 of 447 reviews

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