Reviews for Bruce B Downs #6311

I went to the wood cutting section of the store as a female with my son in tow. It is not my expertise and I felt a bit lost & unsure. Thankfully, I was directed to Oscar for my wood cutting job and he was AMAZING. He was friendly, precise, had grace under pressure (it was a busy Sunday), and he completely went above & beyond to assist not only me, but the other customers around me. If you need lumber, please go see Oscar! He was also able to help customers who asked him where items were in the store while simultaneously assisting me with my wood cutting. He is a GEM at this store! Thank you, Oscar!

I went to Home Depot to purchase concrete blocks. I was greeted in the parking lot by Mike, who asked how he could help me find something particular. He showed me where in the store the concrete blocks were located, loaded them in my cart ( I’m an older female), escorted me to the cashier stand, and then escorted me to my vehicle and proceeded to load them up for me. I was astounded at his level of service, I hope the company rewards him somehow for his gracious assistance.

This is a great place to shop for home improvement needs

Love this specific store because everyone is always so helpful and will stop what they’re doing to assist you! The store is extremely clean and they have the best quality selection - in my opinion - right now and yes, I have made comparisons.

From being greeted at the door from customer service to being helped throughout the store with tool assistance Ken & Barry were so helpful! Both of them walked me through multiple aisles to make sure I got exactly what I needed for my project! Kamari as usual was a jewel to work with because she’s always kind and takes the initiative to help me with all of my pro service needs outside of just helping me with refunds!

I was able to purchase the exact blinds I wanted with the help of Agatha. Her knowledge and professionalism are amazing. This Home Depot was very clean and organized with many employees in all areas to help! I will return!

As a veteran I always enjoy the discounts and how friendly the staff is even when I arrive when the doors first open. I enjoy shopping at this store for over 5 years now, they always have everything I need in stock and highly recommend you making them your favorite store as well.

Each and every employee i came in contact with stopped what they were doing to help me. they directed me quickly, gave me my options quickly, and then went out of their way to accommodate me.

I like this place because of its nice, friendly, informed, and helpful employees, who are trying their best to help you find the right solution for your problem.

Mike is very friendly and knowledgeable.

Friendly employees that didn’t hesitate to help!!!

The customer should not be made to feel as if they are bothering workers when they ask for help- yes there are options for self service i.e. key machine but if i would rather a store person to help me i should have to say it 3 times before they finally get the idea that i do not want to use that

Everyone is great except Gina and Beatrice

This store was very well laid out and everything was super easy to find! The staff was very helpful and friendly! Love this store!

The store is always clean and well organized. On top of that, the staff is always welcoming and willing to help us.

The cashier assisted me in finding an item that was on a top shelf and almost hidden from sight. Thank you!

Minanshu was my cashier today at this store. He went above and beyond the call of duty by ensuring that the items I bought if they were on sale that it was applied. His customer come first was clearly demonstrated. Thank you again for being you!!

I came in and Nicole noticed that I couldn't walk good and asked me if I needed a motor cart. Then drove it right to me! I was ecstatic! She had no idea I just had back surgery yesterday, best client experience ever!

I bought floor and wall tiles for a bathroom/shower remodel. The staff were very friendly and helpful. The store was very well stocked with materials needed to start and complete my project.

Edward the cashier in the garden department was very helpful. He greated my wife and I and did his job with a smile. He personally made this a great shopping experience.

Always honor the return without my receipt,because I always misplaced my receipt

I am happy with the customer support provided by the on ground staff, to find out the items I was looking for in the Garden section.

I bought a lawnmower and was informed on how I can save a little money by just applying for a Home Depot credit card , in which it played out great . The cashier Donna was awesome in guiding me through the application process.

Went in to get general gardening supplies for my indoor plants. I was enthusiastically pointed in the right direction.

I bought a pets rug and Iam very happy with it.

We can buy products and services from several different Big Box retailers. However, we choose to shop at this Home Depot location because of the professionalism of store associates and managers, like Alana and Alexandra.

Retrain your staff people like Ada!

My service was great my cashier his name was Richard. He was great to.

I was able to find my item quickly on neatly organized shelves

I don’t much about the rest of the store, but I liked my trip last night. Colby was very helpful and the cashiers were friendly and helpful.