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Showing 1-30 of 371 reviews
Apr 21, 2024
Great Customer Care - Limited Incandescent Light Bulb Choices
Cashier Lisa is the BEST! Vincent kindly recommended the correct solution for a repair project. Michelle worked diligently to solve a lighting problem! However, HD lacks sufficient inventory of 75w and 100w, and 3-way incandescent bulbs.
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Recommended
Apr 11, 2024
Very little help
Went in the buy 60 bags of soil and manure, the cashier Lisa was super friendly and called for load assistance more than once. One guy showed up then left and never returned. Needless to say we loaded it by hand ourselves
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Mar 31, 2024
Clean store, well stocked.
Very clean store with items well stocked, customer service like any other Home Depot with unfriendly employees and no one really to help. Employees on their phone while working.
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Recommended
Mar 4, 2024
Just be ready
Not a bad store but most of the store has young workers. I'm all for workers enjoying their day,having fun but end of the day it is a job.
Just be ready because some days you just get them on their worst days. There's maybe two-3 workers who are very helpful other than that be ready for eye rolls, standing around waiting for someone to show up to help you and be ready because they'll either be nice or make you feel like you're bothering them or taking them out of some very VERY important project they were up to.
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Feb 29, 2024
no help cn be found in the store
i wanted to buy a gas stove and Dishwasher, could not find anyone in the dept. I was yelling for over 5 minutes " does anyone work in this dept to help me" and no one even walked over to help me. when i went to check out they had one checker and there were 5 others waiting to check out.. took over 15 minutes.. If you can pay someone to watch over your self checkouts, tesch them how to run a register and help others
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Jan 18, 2024
Great store and greater employees!
Employees went above and beyond to assist me.
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Recommended
Dec 3, 2023
My go to Home Depot store
This is a friendly well stocked store. I have other Home Depot stores closer to where I live but this one meets my needs without issue.
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Oct 14, 2023
Above and beyond service!
There was an eclipse this particular day I was there and Home Depot was selling special glasses to be able to view it. They had just sold out when I came to the counter to buy some, but Raquel gave me 2 pair of her personal glasses to take home just so my kids could get the experience! Pretty amazing!
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Recommended
Oct 12, 2023
THE STORE THAT TRIES THERE BEST
OVER THE LAST 6 MONTHS I HAVE HAD THE BEST EXPERIENCE FINDING SUPPLIES FOR MY RENOVATION PROJECT. THE STAFF TRULY TRY THERE BEST.
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Recommended
Oct 12, 2023
Employee
A lady named Lisa Fletcher in the door department was very helpful
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Recommended
Oct 9, 2023
Great Experience Today
Had a very good experience today with Nicole. She answered all my questions and took care of my purchase with ease. She also explained the purchase details. Thank you Nicole and job well done!
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Recommended
Sep 30, 2023
Shondalyn at the Brenham Tx location is the best manager.
In and out of the store in 10 min. Purchases a big deep freezer and she took care of us quick and easy.
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Recommended
Sep 10, 2023
garage door
lisa fletcher helped me greatly
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Recommended
Aug 31, 2023
Brenham, Texas Home Depot
I went to the Home Depot as I needed various items. I was helped in three different departments by staff members. All of these people were knowledgeable and courteous. I found all my items that I needed and then some....I even purchased a new washing machine as mine is giving me problems. It was on sale and perfect with a 10 year warranty. Zuleika helped me decide which would be the best machine for me. The young girl in paint was a real joy to talk to and the older fellow in hardware knew exactly where to look for my weird item. So Kudos to you guys, great job.
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Recommended
Aug 5, 2023
Always helpful
I always find everything I need and the customer service is excellent
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Recommended
Jun 30, 2023
Amanda at service desk is a great employee
I was ready to leave store and as I was checking out Amanda asked me if I found everything I was lookin for. I told her no, I was looking for a certain item and could not find it. She looked it up and told me what aisle and shelf it was on. I found it and thanked her
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Recommended
Jun 1, 2023
Exceptional experience purchasing a dishwasher!
I had the pleasure of being helped by and purchasing a dishwasher from an employee in the appliance department named Zuleika. She was personable, knowledgeable and helpful in every way. She was able to answer all the questions I had for her about dishwashers. In addition to answering my questions, she was able to offer me more information based on her experience and knowledge. I was thoroughly pleased and enjoyed buying a dishwasher! I dreaded going to buy a dishwasher, and she made it a good experience for me!
After I paid Zuleika for the dishwasher, I decided to look around for a few more things at Home Depot. All the employees I encountered were smiling, helpful, and also knowledgeable. This was a pleasant experience all the way around.
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Recommended
Jun 1, 2023
Helpful employees
This store has very friendly and helpful employees.
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DIY
Recommended
Mar 15, 2023
Service
The Brenham Home Depot Store has good employees and they have always been responsive and helpful as I search for products.
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Recommended
Mar 8, 2023
PLEASANT ENVIRONMENT
I always enjoy checking other Home Depot stores for both necessities and special offers/sales/discounts while taking a brief break from running Texas Highways
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Recommended
Feb 4, 2023
PHENOMENAL service
You have a PHENOMENAL employee who went above and beyond her call of duty this evening for me. We came in with a plan to cover a portion of our sheetrock in the garage in order to try to keep it from getting wet (having a home filter installed in the morning). Not only did she help us find what we were looking for, she introduced us to a product that we had never seen, which turned out to be the absolute perfect thing for our project! Can't thank her enough for the suggestion!! Thanks Sandy, d26
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Recommended
Jan 6, 2023
Great Store
Always have a good experience here. Usually have in stock what I need for work or personal use.
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Recommended
Dec 28, 2022
Amazing customer Experience!
What a day it’s been, trying to fix a leak that the winter freeze brought us! We came into Home Depot today a little lost on the parts we needed to fix the job. Lucas, David and Mike went above and beyond on helping us solve our problem. They were so kind and caring, it really meant so much to us! A huge thanks to the team! We greatly appreciate your help and will be back again in the future! Thanks so much guys!!
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Recommended
Sep 11, 2022
Great service
Employees taught us a lot to help us navigate our way through flooring choices. We were able to finally select a product which we will install. Great service!
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Recommended
Aug 14, 2022
Limited time and still got what I needed.
Had to build and access ramp for my wife after surgery. Between everthing else going on I needed to get the materials for the ramp and a finish that would be safe in wet weather. Even having to work around the crew restocking the lumber section I was able to get the materials and paint that I needed. Checkout was a snap because one of the cashiers recognized that there wasn't a barcode on the sheet of plywood that I had loaded on my cart and quickly scanned the barcode at the stock rack and completed the purchase leaving me with an extra 30 minutes that I had scheduled for the trip/
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Recommended
May 8, 2022
NEW Military Discount AP
worst of any discount I tried to use. Old method was much simpler.
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Apr 21, 2022
Poor help
Plenty of people in orange aprons but no one seemed interested in helping either with selection or loading.
Another customer was more helpful than anyone from the store and he also commented on lack of help.
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Mar 7, 2022
SLOW
Service to get some plywood loaded was horribly slow. I will never come here again to buy big list items. Only small thing I can do myself and quickly
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Feb 11, 2022
Table Saw Selection
Outstanding selection of table saws. Customer service helped me and answered several questions.
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Recommended
Nov 27, 2021
Stephanie deserves a raise!
I cannot speak highly enough about Stephanie. 5 stars.