Reviews for Bitterlake #4706

I was purchasing a large amount of paving stones and the automated online ordering process was preventing me from completing the transaction. The store SME staff; Evily, Zoe, Travis, and Jennifer helped get the ordering process solved and the placed the order for me. This helped keep our schedule for the project on-time and within our budget. These solve-the-problem customer service staff are friendly, kind, courteous, efficient, and genuinely interested in assisting any customer. Thank you.

Be sure to ask for Hamed! Ge knows his stuff.

Yuck! Avoid this store unless you don't mind a messy store with minimal customer service, not by everyone, but pretty bad at check out.

Brian at the store was very helpful. Even opened a lane so I could get done fast. Also had me open a new account to save me $25.00

Llani in the appliance department at Bitterlake store provided excellent customer service and made the purchase of a major appliance enjoyable. She recommended models and features, took our order and set up delivery and installation in a very timely manner.

Great customer service from Hao in plumbing, he helped me pick out a great facet! Al was my cashier and greeted me with a smile and quick service. Great Home Depot!

Cashier Chris and Jeremy in Paint are my two favorite people! Thank you both for your great attitude, friendliness yet always helpful and making it such a good experience to shop at Bitterlake Hime Depit! Hope to see Chris in Gardens this Spring and Jeremy- I still have painting to do! Thank you both for being delightful people!!

three different staff members very pleasant and helpful

Bryan ! Thank you again. You were friendly, patient and helpful while I tried to figure out my bank issues on a large order. I appreciate you and hope my next interaction at HD is anywhere near as helpful. Keep being you!

Great experience shopping blinds at Home Depot. Hamed the sales person at the flooring and blinds section was great.

Roy in plumbing went above and beyond to help us and all of the other customers around him. It was a busy day but he was on top of it and extremely helpful in plumbing, and also was helpful in guiding us to departments outside of his area. Great service from Roy.

Really great employees here. Thanks Bri and Erik for your help.

Several items, including a new HW tank, were delivered January 11th. 2 weeks later it was unpacked to find the bottom spicket was broken off, and tank had to be uninstalled and returned to the local store for a replacement. The service desk individual was a GEM!

CASHIER MADE THE WHOLE VISIT WORK FOR ME.

Everyone at this Home Depot location is upbeat, friendly, and extremely helpful! I've been going to this store for decades, and I keep coming back for the helpfulness of those folks in the orange Home Depot aprons. They educate you, show interest in your project, help you problem-solve, and walk you to the exact location of the item you're looking for. Stuff is stuff, and you can buy it anywhere, but it's the people here that bring me back to this store again and again.

Bitter Lake Home Depot is always a positive shopping experience. The team members are very helpful and the store stands by its products.

ASM Casey solved my problem and got you a $400 sale. He provided the best service I've received at one of your stores. FYI Bitterlake store #4706

Always friendly and very helpful with answering my questions. I can always find assistance when walking around the store.

Problems at this HD make it more challenging and more expensive for the honest shoppers. The shelves are frequently messy, not well stocked, and not easy to find what I need (parts and customer service included!). As is typical, the employees are a mixed bag... some good, some not so good. It's hard to say about management as it it difficult to tell who is who and who is the boss.

I’m lucky enough to centered between 2-3 Home Depot’s. I always choose this one because the street it’s on has lovely scenery. I love to drive up and down every time I visit and admire the local beauties!

When I am able to find an employee who is on the floor they are almost always knowledgable and helpful. Easy to find someone off hours 7-9 pm.

The staff is super helpful! I asked a man from different department to help me and he found everything I needed with great attitude and smile. Thank you Hamed!

Venus made my shopping experience as painless as possible.

I always shop from this store.

I was having great difficulty in processing returns and Venus from the proshop help me register my cards and return my merchandise

Purchased an A/C unit and was treated exceptionally well

I purchased shingles today and Venus at the pro desk was able to save me $600 over the competition. And you know who the competition is.

Great gardening section. Huge variety of outdoor plants.

Daoud was friendly, helpful, and courteous. Very satisfied wit the service he provided.

Always helpful and well stocked