#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(760)961-9562
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
12218 Apple Valley Road
Apple Valley, CA 92308
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Customer Store Reviews

  • 4.7 out of 576 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (576)
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Showing 1-30 of 576 reviews
Team work
Jessica and jay and lonnie went above and beyound to find a tool that was located in a high place and needed to bring down pallet they worked hard together to get us the tool
by
    • Recommended
    Lack of Enthusiasm
    Ask two employees to either page the person in charge of aisle 12 for service , one promised he would be there no show , the other to page someone for help no go, but a employee by the Name of Damien helped and Apologized for the other employees and was surprised I had to wait a half and hour for a 2 min job. As I left , I can here him asking other people if they needed help , as I was checking out I saw the first employee who said he was going to help me talking to two females who were doing nothing but standing around talking who couldn't even say thank you for shopping at Home Depot. Stop hiring children to work at adult stores and give that guy Damien a raise and a promotion hopefully he can clean up that customer service
    by
      Great Store!
      My go to in the high desert. Does have most that i need almost all the time! Friendly staff!
      by
        • Recommended
        Great customer service!
        I always have a good experience at this store but the associate Mariah went above and beyond today.
        by
          • Recommended
          HD APPLE VALLEY
          The employees are very friendly and helpful at this Apple Valley HD, especially Sandra the cashier and Jaime & Megan in Halloween decorations. Sandra always greets us so happy and friendly every time we come in. That's an awesome feeling!!!
          by
            • Recommended
            great customer service
            Had an awesome checkout cashier in store - 10 stars
            by
              • Recommended
              Sandra cashier is very friendly and helpful
              Sandra cashier is very friendly and helpful
              by
              • Verified Purchase
              • Recommended
              The young girl was determined to help me and answer all of my questions without fail
              The young girl was determined to help me and answer all of my questions without fail
              by
              • Verified Purchase
              • Recommended
              Always a pleasant experience at the AV Home Depot...
              Always a pleasant experience at the AV Home Depot...
              by
              • Verified Purchase
              • Recommended
              Big clean store with great staff assistance available for those in need. Lots of product variety ...
              Big clean store with great staff assistance available for those in need. Lots of product variety too. I’m a pleased shopper.
              by
              • Verified Purchase
              • Recommended
              When I took the survey, I mentioned how helpful the self checkout person was but forgot to mentio...
              When I took the survey, I mentioned how helpful the self checkout person was but forgot to mention her name. Her name was Sandra. 6834 00054 86014
              by
              • Verified Purchase
              • Recommended
              One of the best things about shopping here is that, if you shop online and make a list of items y...
              One of the best things about shopping here is that, if you shop online and make a list of items you need, the item description includes exactly where it is in the store! (Isle and bay #) so it is super easy to find what you need quickly. The online and store inventory (so far) has been pretty accurate, so if I make a trip to the store, I know it is in stock ! Also, there are quite a few nice shade trees to park under, if you get lucky. Although most times we can find an employee to help, it lost a star because sometimes it is difficult to find help, and we did have an issue with an install once.
              by
              • Verified Purchase
              • Recommended
              My favorite hardware store
              My favorite hardware store
              by
              • Verified Purchase
              • Recommended
              Cashier Sandra is very frenly and helpful
              Cashier Sandra is very frenly and helpful
              by
              • Verified Purchase
              • Recommended
              Lumber shelves were unusually well stocked for this late in the day
              Lumber shelves were unusually well stocked for this late in the day
              by
              • Verified Purchase
              • Recommended
              Store was nicely stocked and the staff were very helpful.
              Store was nicely stocked and the staff were very helpful.
              by
              • Verified Purchase
              • Recommended
              This store always has shelves stocked, employees in every department are professional, friendly, ...
              This store always has shelves stocked, employees in every department are professional, friendly, and very helpful. I do not get this kind of service at the Victorville Store.
              by
              • Verified Purchase
              • Recommended
              Garden cashiers are selective when engaging with customers.
              Garden cashiers are selective when engaging with customers.
              by
              • Verified Purchase
              sales help on floor almost nonexistent.
              sales help on floor almost nonexistent.
              by
              • Verified Purchase
              • Recommended
              I found everything I needed in one stop!
              I found everything I needed in one stop!
              by
              • Verified Purchase
              • Recommended
              Great place to exceed your needs.
              Great place to exceed your needs.
              by
              • Verified Purchase
              • Recommended
              This Home Depot goes above and beyond to make your shopping experience successful. Let's face it...
              This Home Depot goes above and beyond to make your shopping experience successful. Let's face it, some home projects are not always fun, but when you have a home improvement store like the Home Depot in Apple Valley who is filled with knowledgeable people, these jobs can become so much less stressful! We have purchased our granite countertops, wood flooring, our carpet, all of our appliances, our swamp cooler for our roof, our garage door and many other items from this store. My husband's favorite purchase (LOL) is when we decided to build our 2 sided picket fence out of redwood pickets. This project ended up being over 1,000 pickets (each one stained by hand with two coats), 2 gates (hand-made by us), 35-4"x4"s, each of which required a 2 ft. hole and cement, and many 2"x4" which held the pickets and attached to the 4"x4"s. The Home Depot staff in lumber knew my husband well and were ALWAYS willing to bring out pallet after pallet of redwood pickets for him to go through to choose the perfect pickets for our fence. This took us almost 2 years! And, I would never do it again, but thank you Home Depot Staff in Apple Valley! We have had a couple of issues, but Home Depot in Apple Valley took care of them for us. Twice, after 11 years (12 year warranty with GE) our hot water heater went out and we got it replaced for free from Home Depot Apple Valley. They have a great team who are always happy and willing to help.
              by
              • Verified Purchase
              • Recommended
              Garden section (live plants), good selection. Seeds had limited selection. Store was clean - ca...
              Garden section (live plants), good selection. Seeds had limited selection. Store was clean - cashier was friendly.
              by
              • Verified Purchase
              • Recommended
              Love my local home depot! Sales cashier Sandra was a really good cashier, helpful and friendly
              Love my local home depot! Sales cashier Sandra was a really good cashier, helpful and friendly
              by
              • Verified Purchase
              • Recommended
              Stock the shelves at night so every morning looks like grand opening. You think people won't be i...
              Stock the shelves at night so every morning looks like grand opening. You think people won't be impressed?
              by
              • Verified Purchase
              The store was clean and nice employees!
              The store was clean and nice employees!
              by
              • Verified Purchase
              • Recommended
              The store was very clean and nice. The workers there was very friendly too!
              The store was very clean and nice. The workers there was very friendly too!
              by
              • Verified Purchase
              • Recommended
              I love this Home Depot in Apple Valley great employees good customer skills always greeting alway...
              I love this Home Depot in Apple Valley great employees good customer skills always greeting always smiling everybody so helpful
              by
              • Verified Purchase
              • Recommended
              disappointed in selection in garden - could use better price stickers - often unable to find a pr...
              disappointed in selection in garden - could use better price stickers - often unable to find a price on plants- plants appeared to be in "fresh" condition - not dried out/dead looking
              by
              • Verified Purchase
              • Recommended
              All the employees at the store show exceptional core values when helping any of the customers wit...
              All the employees at the store show exceptional core values when helping any of the customers with their shopping needs
              by
              • Verified Purchase
              • Recommended
              Showing 1-30 of 576 reviews

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