#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(760)961-9562
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
12218 Apple Valley Road
Apple Valley, CA 92308
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Customer Store Reviews

  • 4.7 out of 576 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (576)
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Showing 1-30 of 576 reviews
Quick and Easy Purchases and Helpful Personel
I love the convenience of the Apple Valley Home Depot Store. Love the military discount. The staff are so helpful and I can quickly find and make my purchases every time.
by
    • Recommended
    great customer service by cashier
    The cashier TINA was amazingly kind and helpful.
    by
      • Recommended
      Great service
      Just want to mention sales cashier Tina as an exceptionally courteous and helpful associate at the store.
      by
        • Recommended
        New home AC and coil
        First time using a big box store for a major purchase and we used our HD credit card for the same as cash deal which went easily and smoothly. The big surprise was they were able to install it within two days when made aware of my medical necessity, on oxygen and a respirator, and the weather forecast of 107 for the coming week. I got some discounts because of age and disability which helps the bottom line.
        by
          • Recommended
          Great Gals in Garden
          The gals in the garden area were extremely friendly and helpful.
          by
            • Recommended
            Great cash out gal
            Tina the cashier no. 52314 was curtious and a sweet disposition. We all need positive!!
            by
              • Recommended
              Best Customer Service
              The employees at this store provide the best customer service. They are always friendly and go the extra mile to help with any questions I have. Plus the staffing is better than other stores so you can easily get help.
              by
                • Recommended
                Great Customer Service
                If you are shopping at Home Depot in Apple Valley the best associate is Theresa. Not assigned to a particular department but, willing to help you in any area of the store. Thank you for your help.
                by
                  • Recommended
                  Every SINGLE Time
                  I've done these surveys for years and nothing changes. Most employees know nothing and don't seem the slightest bit interested in helping me find a thing. You are consistently out of AMDRO bug products EVERY year and by now you would think someone would decide to STOCK MORE.
                  by
                    Did not get all of my items purchased
                    Did not get all of my items purchased. The cashier did not give us 3 of the items that we purchased and are listed on the receipt. Make sure you have all your items before you leave.
                    by
                      Monday low staffing
                      I went to the Apple Valley store twice this week on Monday and Tuesday. On Monday I noticed there were quite a few professionals buying products for their business and getting lots of help. The rest of the store was short staffed and no one helping regular customers. I even checked out myself because of only one cashier open. On Tuesday it was much better more staffing.
                      by
                        • Recommended
                        Great customer service
                        I bought several Makita cordless tools but had a failure with one but they swapped it out no problem and the new one is great. That keeps me coming back.
                        by
                          • Recommended
                          Saturday trip... Kevin gets 5 stars.
                          Kevin was the only one at the register during a busy morning in the garden. He just kept a great attitude. They should open more registers to support their staff.
                          by
                            • Recommended
                            Great customer service and delivery personnel!
                            Our family desperately needed a new fridge and dryer so that we could keep our household running smoothly. The employees in-store were kind, courteous, and went out of their way to help us order the appliances we needed. The delivery personnel helped us with all questions related to the installs and they cared about how exactly we wanted the appliances. Definitely will be back again!!!
                            by
                              • Recommended
                              Mike store manager/supervisor
                              I'm glad we have an honest , courteous, always smiling encouraging Godly man.
                              by
                                • Recommended
                                Happy Customer
                                Friendly service, items stocked & no solicitors in parking lot
                                by
                                  • Recommended
                                  Tina the outdoor cashier
                                  Tina was our cashier and she is the sweetest lady. Very nice and quick to check us out. I hope we get her everytime we go from now on.
                                  by
                                    Best home depot in the high desert
                                    Store is clean, organized and staff is friendly. Tina was amazing at check out!
                                    by
                                      • Recommended
                                      Amazing Service
                                      I bought a potting mix for my plant and this review isnt much about the product but the costumer service was impeccable I had this woman Tina help me out in cashier and she gave me tips on how to repot a plant I have and I wasn’t sure how to go about it but she gave me the most amazing conversion on how to go about it since it’s my first time and a few others while I was shopping asked if I needed help so overall I loved the service given
                                      by
                                        • Recommended
                                        Kudos to the staff!
                                        I’ve never had so many people go out of their way to help me at a Home Depot store. Theresa, Daisy and Janette were all very helpful and patient with me when I needed help. I hope this is an ongoing trend at all Home Depot’s.
                                        by
                                          • Recommended
                                          When I need help
                                          Sometimes I send my wife to the store to get me something and she always asks for help and they're always ready to give her a hand
                                          by
                                            • Recommended
                                            Garden cashiers rock!
                                            Garden cashiers are always helpful, friendly and good sports. Had terrific service from Tina today!
                                            by
                                              • Recommended
                                              Outstanding Customer Service
                                              I had a great experience at this Home Depot. The customer service representative that served me was excellent and knew his job! Due to this experience, I'll drive 45 miles from my residents to do my shopping.
                                              by
                                                Love this store
                                                I been to all home depot's up in the HD and the AV store is the best hands down. They are helpful and provide excellent customer service by far. On occasion the ladies in lumber are way faster to react then the guys and offer to help out another woman loading sheets of drywall by herself. THANK YOU to the 2 brown hair'd ladies one older then the other. I wish I'd got your names bcuz you deserve a raise (female Power). You rock and I appreciate you both. Sincerely, Sakia Framer/Clean-Ups&removal/Entrepreneur& Hustler/Boss Lady&Business Owner/Mother of 6 kids 2 young adults & 4 not even close....
                                                by
                                                  • Recommended
                                                  Great Place to Shop
                                                  I love the Apple Valley HD they are always Helpful and friendly
                                                  by
                                                    • Recommended
                                                    Great Customer Service
                                                    Roxanne at customer service did a great job with customer service! With staff like that, Home Depot in Apple Valley will get better! Great job Roxanne and keep up the good work. Promote and retain. Great asset to have with great customer service.
                                                    by
                                                      • Recommended
                                                      Better store
                                                      The Apple Valley store #6834 is definitely run more efficiently than the other Home Depot stores in the area.
                                                      by
                                                        • Recommended
                                                        Great Store!
                                                        Found some special fertilizer here for my wifes flowers. Friendly employees that go the extra mile for you!
                                                        by
                                                          • Recommended
                                                          LOVE HOME DEPOT
                                                          Every time I go into the Apple Valley Home Depot I need help. There is always someone available and willing to answer my questions and help he find what I need. Jeannett Aldatz, though appearing busy, stopped and helped me find and order the 4 doors I needed as well as the paint I needed for the job I was planning to have done.
                                                          by
                                                            • Recommended
                                                            Great shopping experience because Jenelle helped me find what I needed.
                                                            I walked into home Depot after a really tough day and wasn't in the best mood. But that all changed when I was greeted by a lovely employee Jenell. She helped me find what I needed. She was friendly and really got my mind off the bad day I was having. Great customer service skills she has. I hope she gets recognized for her hard work.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 576 reviews

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