Reviews for Apple Valley,CA #6834

The employees are very friendly and helpful and things in the store are very easy to find

There is the Home Depot in my town but I would rather drive to the Apple Valley location. The store is always clean and the employees are always friendly and able to help.

The cleanliness of the store was great! the staff were nice, And i found what i was looking for.

Super disappointed in the customer service provided here, better yet the LACK of customer service. The customer isn't always right, but man, some of the employees here are rude with a messed up attitude when you ask a question about something being marked improperly or stocked wrong by staff, or even when you want to price match a competitor. Their "Customer Service Manager" is a joke too & has no shame in giving you attitude or her employees an attitude in front of customers, I've seen it plenty of times & have been on the receiving end too. There are a few awesome employees who are always a pleasure to run into, but unfortunately the bad is starting to outweigh the good here; I've been coming to this Home Depot for a few years too.

When I go to the Home Depot close to me, I can almost always find what I want right away. If I have a question, there is someone who can help me. There are ample cashiers so I never have to wait in long lines.

Rude rude rude staff, interrupting customers, lack of customer service, rips customers off, don't ask for pro accounts or type in correctly which each time even though can upload reciept you miss the savings. They don't follow policies. Management isn't any better, their customer service is the worst I've ever had. I've had more items stolen by staff and shouldn't be tolerated.

Sandra was a huge help with resolving our Home Depot card issue! It’s employees like her that make us want to return to Home Depot.

Devon helped us with our wood needs and our cashier Tina was really nice and informative.

I went in for a product that I needed more of that I bought from another store that was out of product. Saly went out of her way to help me find the product by looking at my purchase receipt, knowing where the product was, and going with me to the other side of the store and finding it hidden behind a stack of other similar items. She did this with a smile and was genuinely happy to help. just what you’re looking for when you need some help.

There's a cranky old man in the paint department who refused to help me choose the right paint for my project. I had to wait like 10 minutes while he struggled with the receipt copy machine. Once he finally looked my way, he refused to help me find the shade of paint I was looking for and was overall rude

Cashier didnt bother using my reciept in hand for returns I had for a job that didnt need after all. I missed 1 item reciept but I always use my pro phone number to which she didnt ask for it.i recieved barely partial refund of my items and she took more than she gave me money back for.i was ripped off and cheated out of my items because they didn't follow policy and didn't do her job correctly.

I was able to work with carla and tina when i was there to buy a work table and it was a great experience! Thanks both of you for helping me out!

Went to get a few items for my project I was greeted by at least 3 associates I found what I need with no problems went to go check out all the lines was long but there was one cashier that was moving vary fast so I decided to get in her line when I got to her she Greeted me asked if I found everything I was looking for I said yes she had me checked within 2 minutes of me getting into her line she was on register 4 I believe her name is Dawn very efficient and professional

Sally and Tiffany M. were amazing and super helpful

Would like to give thanks to Michael the manager and Jojo these two are always very helpful and go above and beyond thank you for making my shopping experience a great one

Wow they showed no enthusiasm but a very few I wish it would stop changing faces and keep the same ones at least 2 years ago I don't understand who's hiring and firing but they got to replace that person

Everytime I'm in there,it's a good experience. Can't say the same for the Redlands store

Saved me money when cashier correctly counted my purchase that I over counted

I bought a wonderful, large, red Husky tool storage unit. It's great. But what made the day so special was the good price, the service, the follow through,the new credit card with a major discount on my entire purchase, the check out and lastly, loading it and getting it home without a scratch. It was the best Home Depot Day ever.

I just love Home Depot, any home depot I been to there’s always more selections of flowers and all types of plants than any store I been to. This particular Home Depot is very convenient and more selections. The workers are always helpful when you need help.

When shopping at this store I can say that besides they always carry alot of products. They also have some of the most expensive sales clerks that will make your shopping their a fun experience.

Went to buy a part for plumbing I had to the sample. Nobody there would help me. I was told only one person in that dept. and he was on break. So the whole dept shuts down. because the one and only employee that works in plumbing is on break! I asked a gentleman (customer) in the same isle as I and he had trouble finding it but did. Front desk couldn't care less that I couldn't find part and that they had nobody to help. Perhaps Home Depot should remove the people behind the counter to help when someone is on a break! Cashier was very polite and apologized for situation.(Selina) good job!

Went to get add on room supplies, extremely happy with customer service.

I was there today and the service was excellent. The salesperson met me at my destination and was very helpful in selecting my specific item.

It was a Saturday, the store was very busy, there was no shortage of helpful employees, shelves were full we found everything we were looking for thank you Damien.

I bought the potting soil this afternoon and have planted every thing I wanted to before dinner.

When employees attend you with a smile and good attitude can’t beat it 10/10

I ask a Home Depot worker where would I find a certain item, she got on the phone shown it to me and what aisle number. She was great on helping me.

Sandra thank you for the great conversation..even tho it was about my dog eatting threw my door

I get it we are in a pandemic... but the struggle of finding someone to help starts much earlier then the pandemic. The staff is usually nowhere to be found. The checkout staff is often rude. I don’t know, I like HomeDepot better then other home improvement stores, but this location lacks customer service.